The "resort" is unsanitary, unsafe and ran by an arrogant, self righteous man. I checked into the hotel on Friday November 1. Upon entering the room I checked the balcony door as I was a solo traveller. The door could not close, I informed the hotel that the door was not secure and I was informed that I was on a high floor (two floors up) and as such the room was secured. I insisted and the polite young man at the front desk did his best to secure the door. After about 10 minutes I realised the room was not cool, I walked down to the front desk (no way to call from the room) the poor guy at the desk came up, attempted to fix the unit and promptly announced the unit was broken. I was then relocated to another room, after having a shower I attempted to close the bathroom door to maintain the room temperature and keep bugs out. The window could not close as it was somehow sitting outside the frame. This allowed mosquitoes and other bugs in. I checked out the next day, I was supposed to have a four night stay and the owner after berating his staff in front of me refused to refund the three outstanding nights. Do not waste your time this is a dump at best!