Mayia Exclusive Resort & Spa

Amazing hotel. All the staff from reception to cleaners to wait staff worked really hard to make our holiday perfect. The hotel is stunning and tastefully decorated. It has a fantastic all inclusive offer. The drinks are named brands and they are generous. There is an extensive menu of cocktails and beer and wine. The bar staff in Del Mar were all fantastic. They remembered our order from the previous night and drinks were delivered speedily - sometimes without us even having to ask. The outdoor pools were too cold for me but I loved the indoor heated pool. Just wish it opened earlier - at the same time as the gym would be ideal. The loungers around the pool are some of the soft comfortable I've used. All has cushions. pillows and parasols. The bar staff around the pool were really attentive. There is a good selection of bars and 3 al-a carte restaurants as well as the buffet. The selection of food in the buffet changed nightly and there were theme nights. I'm diabetic so enquired about low or no sugar desserts. There was nothing on the buffet but from that night the Sous chef Stavros and pastry chef Nikos ensured I has a suitable dessert every evening - all of which were beautifully presented, Top tip - collect your towels when you arrive and change them as you leave the pool. Towels are not available until 10.00am. I highly recommend this hotel and will definitely be going back.

We had a lovely time. Food was great and hotel has everything you might need. A couple of areas for improvement would be better cocktails in pool and beach bars. Cleaning in room could be better as well. Overall this is definitely a 5 star hotel and could be even better with a little more attention.

This hotel is absolutely amazing. We have stayed in many five star hotels but this one has to be our favourite. There is simply nothing not to love. The food in every restaurant is exceptional and the buffet has a wide choice with something for everyone with delicious and tempting choices so you never get bored. There are plenty of sun beds both at the pool and on the beach. Only downside is that if it’s windy you have to put your umbrella down by the pool in case it gets blown through the glass balcony. No joke in 30 + degrees without a cloud in the sky weather. Maybe they could be cemented in.? The ones on the beach are so that is where to go when it’s windy. The pool bar staff are great fun and very knowledgeable and helpful . All of the staff go above and beyond to accommodate every request and to provide exceptional service. Special mention to the reception team and especially Tsampikos who made our stay fun and went above and beyond to make us feel welcome and looked after. Thank you. We will be back Lord and Lady Stanbury x

We visited Mayia for the third time a couple of months ago, and unfortunately, this will be our final stay. I don’t wish to write a lengthy, repetitive review, as there are already plenty available, but I do feel it’s important to highlight the aspects that have noticeably declined and ultimately made Mayia poor value for the price being charged. The quality of food in the main restaurant has significantly deteriorated compared to previous visits. We skipped last year after seeing a host of negative reviews and comments on a social media page (which, I understand, is now managed by the hotel, with no negative feedback visible any longer). Regrettably, anyone relying on that page to decide on a booking may be in for a disappointment. The variety of food on offer has greatly reduced, and dishes intended to be hot, or at the very least warm, were consistently served cold and, frankly, inedible. The maître d’ at the buffet was very attentive, but the new Food & Beverage Manager seemed aloof and disengaged, a stark contrast to his predecessor who always went out of his way to check in with guests. When we raised the issue of the cold food with staff, we were met with little more than a shrug, leaving us unsure what else could be done. Securing reservations at the à la carte restaurants for our preferred times proved difficult, and when we did manage to dine there, we were let down by an even more limited menu and noticeably diminished service compared to previous years. Where once the service was genuinely warm and welcoming, it has now become almost perfunctory, which is rather disappointing. We don’t mind collecting our own drinks when sitting by the pool, particularly as the larger pool is our favourite, but this year’s pool attendant was notably slow. I understand that last year’s attendant was very efficient, but the current staff member, who was also present during our 2023 stay, appeared tired and uninterested. Not once did we see him smile, even when we tipped him. There has been a considerable turnover in staff, with many new faces doing their best, but this doesn’t compensate for the absence of long-serving team members, who were much loved by guests and a major reason we returned to Mayia. Waiting times at the bars in the evenings were unacceptable compared to our earlier visits. I’m not sure if this is due to a staffing shortage, but existing staff mentioned that many have left this year because of the behaviour of both existing and new management. Even the few remaining long-term staff implied they wouldn’t return next season, another reason we won’t be coming back. Housekeeping was particularly inconsistent on this stay. Over our ten-day visit, we lost count of how many times we had to request replacement towels for those that had been removed but not replaced. It shouldn’t be that difficult to swap out towels. The spa representative was still present outside the restaurant at breakfast and lunch, which we always find bothersome, akin to those photographers at resorts who constantly try to sell you something. The spa prices are, quite frankly, extortionate. We joked with other guests about the “ROYAL” spa, wondering which royalty would choose Mayia for a treatment. When we raised the issue of the spa’s hard sell with reception, we were told it’s a separate business from the hotel. If that’s so, it’s odd that so many five-star spa reviews appear on TripAdvisor under the hotel’s listing. It became a talking point among guests, particularly the abundance of suspiciously brief, glowing spa reviews lacking any mention of the hotel itself. On a positive note, the rooms are still attractive and generally well maintained, aside from the occasional housekeeping lapse. This is why I’ve awarded three stars rather than the two I initially considered after this stay.

We visited for our honeymoon in July and had the most amazing time. Special shoutout to Tsambikos, Bledi and Dimitrios who were all so welcoming and friendly. Tsambikos went above and beyond as I lost my phone and sunglasses in a taxi one night and he retrieved them for me. Bledi is the kindest also and I’d happily visit again just to see the team! The resort is spotless and just feels like paradise. The main restaurant could be better. I’d recommend booking in the restaurants every night as they were great. I really loved the snack bar near the pool and cakes from the bakery. The white party was great fun too! I’d say the only thing I’d love for them to add is music by all poolside areas but apart from that, we had an amazing honeymoon! Thank you to all at Mayia! 🥰