Was disappointed on certain levels as this resort was advertised as 5 star Luxury complex but actually its more near the 3 - 4 stars. When i arrived, the lobby is nice but dingy and dark and was thinking they might be trying to save on electricity bills. It was the evening and there was only one person on reception. The tropical plants in the Lobby were half dead but it was clean at least. If you are thinking that for a 5-star hotel the Wi-Fi might be free then you will get a nice surprise when you must pay for this per device for access in your room, at the pool and on the beach. One good thing is the Wi-Fi is free in the lobby, and you will see plenty of guests just hanging around there to access. The rooms we got was actually pretty good if it wasn’t for the ants and the recurring shower leaking onto the bathroom floor. I am sure ants were crawling on me in the night. The AC is really good and we paid for a sea view room which was ok. The rooms were cleaned everyday and response to issues in room will be dealt with Promptly. Evening entertainment runs untill around 9 to 11pm and you will be able to hear the music blasting so if you want an early night expect some noise. The pool area is actually really nice and had a good time in this area, unfortunately cleanliness seems to be an issue, and I did see someone cleaning around the pool areas but it’s a really large area and I only saw them once or twice during my 5 days stay during the day. The beach has coarse sand and gets a bit difficult to walk on near to the sea. The waves were really rough and its difficult to relax as you are thrown about a lot. But overall, it’s a nice place to relax and get some Sun. I had a feeling that staff are unhappy with there jobs especially in the Bar as one fellow kept complaining to me how bad the management is and some waiters also complaining. The food was the same every day, breakfast, Lunch and dinner and I must say the best food I had there were chips. There will be a wide range though and everyone’s taste is different but expect the food to be pretty bland and not spicy in anyway although they do provide chili powder. If you have a sweet tooth they have a big variety of cakes which was very tasty. The entertainment was great and Mahmut the holiday rep was very friendly and helpful. The SPA was really good and I would recommend the full Thai massage (although it’s not cheap) Overall it was a nice stay but certainly not the 5 stars I was expecting.