Mediterranean Hotel

A review from an Irish Couple. The Hotel Mediterranean is absolutely fantastic and in a great location. Elle Beach is about 30 feet from the front door and it's only a 10 min stroll into Rhodes Old Town. The Staff are friendly and helpful. It's a large super modern hotel so the Breakfast Buffet is every man for himself!! The food was really nice and the rooms are kept super clean.

Mediterranean Hotel, Rhodes I shall start with the positives about this hotel: Excellent location right across from the beach and a short walk away from the old town and harbour. Room was very nice overlooking the sea on the 6th floor. Cleaned every day and towels changed. Bed was changed after 4 days. Cleaning staff all very friendly and polite. Reception staff very helpful and polite as were the restaurant staff. I requested a meeting with the manageress the day before my departure to give her the option of responding to my complaints before I wrote this report on Trip Advisor. Negatives: Food always lukewarm and repetitive – Advised it was checked regularly. Small bottle of wine in evening with dinner full of sediment and waiter said I could not have a full bottle unless I drank it all that evening – Advised it was all getting sent back to supplier. Next evening the wine was the same. Skipped it the third night expecting to get a different one on the fourth day – same wine. Water station shut down in the evening also the coffee machine – advised to request a bottle of water in the evening and pay for it. Bus loads arrive and reception is completely full of people. Queue for the lift so I walked up 6 flights of stairs only to find out that my key did not work – advised these things can happen if you keep it in your purse/wallet – I kept it in the little folder I was given on check-in. Only one coffee station for at least a hundred people – queues right past your table with people breathing down on you. Advised they were working on getting another. Asked why a five star hotel does not have some Prosecco and fresh orange in the morning -Advised there are a lot of schoolchildren visit the hotel. Can a waiter not distribute it to adults only? Notes all over the hotel requesting guests to limit the amount of electricity they use the following day due to power cuts/reduced power. I used the lift the following morning and it came to a halt halfway and pitch black – pressed emergency button. Started moving again and shuddered. Advised there were notes all over the hotel -I said but none of them mentioned do not use the lift – advised common sense should have told you this – I said notes did not mention the lift and if that was the case why not tape off the lifts? One evening I sat at a table only to find it crawling in insects, not ants. Asked if it was a clean table when I sat down – yes it was apart from the insects. Advised nobody else complained that evening. Cheese every night the same – 2 selections – no crackers. Advised there were bread sticks but took on board that the British like a cracker with their cheese. After my meeting with the manageress a goody bag was left in my room containing a baseball cap (I am 72) a canvas bag, a scarf, 2 pairs hotel slippers, a small bottle of Greek wine and honey nibbles and 2 bottles of foul smelling body lotion. I drank the wine with my evening meal that evening (equivalent of a glass). Surely its not a luxury to expect a glass on wine with your evening meal when on holiday? I did not have this privilege due to the rubbish wine. During my stay the waiters did not approach my table to see if I wanted anything (solo traveller) whereas as soon as a couple or party sat down, they were straight over. After my meeting 3 waiters approached me at dinner. This hotel was about 95% French people and I felt the British were not catered for as the food was pretty strange in bits. A tray of chips came out from the kitchen one evening so I thought this will be hot – no, they were cold. Advised the hotel is full of British in the summer but I reminded her this was not summer and I stood by my opinion that it was 95% French people and catered for their tastes. I asked why a microwave could not be in the dining room – Advised some people don’t like them as they give off dangerous rays.? I would never stay here again – it is nothing like a 5 star – I have stayed in better 3 star hotels.

Me and my girlfriend stayed here from the 15th of April to the 25th of April. The staff at the hotel were very friendly and the cleaning of our room was exceptional we stayed full board and there was a good variety of food in the restaurant. The hotel is situated in an excellent location next to lots of shops and a 10 minute walk into the old town there is a beach just across the road which is also an ideal location. The beach charges 25 euros per day for 2 loungers and a parasol which seems a little bit pricey to me. The only downside to this hotel is that the pool is more like a paddling pool with only a couple of sun loungers around it so if relaxing by the pool is your idea of fun it’s not the hotel for you ! One more downside to this hotel when we stayed was the fact we had a lot of children running up and down the corridors early in the morning and late at night thinking it was okay to make as much noise as possible whilst people were sleeping. I made several complaints to reception but this did not change whilst we were there. Overall a good hotel just needs a bigger pool and more sun loungers. If they could also have some sort of control over the children which were not on holiday I think they belonged to a local football team which you wouldn’t expect to see in a 5 star hotel.