What a fantastic hotel. We don’t have one complaint about it! Great value for money. Check in really quick, the staff on reception were very welcoming and made us feel like family not guests. Very well dressed always looked immaculate. The room was perfect, cleaned every morning to a very high standard. We stayed in 337 so would like to thank like to give house keeping a mention as they work extremely hard. Always friendly which is really nice. Breakfast was always nice, lots to choose from, very nice iced coffee. Serving staff very friendly too. Pool areas were very well maintained by the staff who also were very friendly, always said good morning/afternoon. Special mention to Baw, he made sure we were well looked after around the pool, gave us some great advice about where to go and what to visit and we visited everywhere he suggested and we weren’t disappointed. He loved the banter with my husband Alan about football (Leeds United). Thank you Baw you were amazing and made us feel like your family. Keep up the good work. Beach was beautiful. It was also my husband’s birthday while we were out there and we came back to a wonderful cake. Thank you to all the staff at the Meliá you were all amazing and when we come back to Koh samui, the Meliá will definitely be our home for our stay. Hopefully see you all again soon. Laura and Alan Falconer.