Mersoy Bellavista Hotel-Adult Only+14

1. Staff at the hotel were very unhelpful and surly, with only a couple of exceptions. Did not help that there was not anyone that spoke good English only very basic (OK I know it is not their language and we can’t speak any Turkish). 2. We were put in the wrong room type for the first 3 night it was only after much complaining that we were moved. 3. The hotel was in a very poor state of maintenance: a. Concrete stair ways crumbling and bits falling off. b. In the first single room the Air Conditioner leaked and flooded the floor. c. The second room (the one we had booked) the handrail in the bath/shower fell of the wall as soon as I touched it! A very serious safety hazard. Hotel did sort this. d. The Shower rail had fallen off the wall but I was able to repair that myself. e. The Jacuzzi bath could not be used as the pipes had come off (we saw this when the maintenance came in to try to fix the leaking shower and bath as they both flooded the floor when used. f. Handrails on stair way/ramp not safe or secure especially the one by the ONLY restaurant g. Lights on walkways often not working at night. h. Public toilets lights do not work, Hand towel dispensers do not work, Toilets not clean, no flush water in urinals and doors do not close properly. i. On the last day before we had actually checked out someone had entered our room and swapped the working fridge and replaced it with a non-working fridge. j. The room was not serviced every day. 4. The food in the one and only restaurant was revolting with very little choice, deserts all the same everyday just different colours. 5. The 2 bars had a very poor choice of drinks – Gin, Vodka, Raki (if you were lucky) and one sort of beer 6. Their website is well out of date as it stated there was an al-a-carte restaurant which did not exist.