Michelangelo Resort

The island of Corfu is stunning, I would return anytime and don’t let this review put you off Corfu. However The Michelangelo resort is horrendous. Our problems started on day 1, we arrived at 11pm to a room which was 32 degrees inside. We had booked a 2 bedroom apartment and in one of the bedrooms the air con was broken. The receptionist told us it had been broken for years but offered no support in cooling the room. No fan, no change of room, nothing. We travelled with a 1 year old and the room was dangerously hot. Our room was situated on the second floor - no lift. Dragging a pushchair up and down was less than ideal. That brings me on to our child’s cot bed - no mattress. Our child was sleeping on the bars of the bed. Obviously this is a problem so they slept in bed with us - in a 32 degree room. On day 2, the water stopped working. Although this was addressed by the hotel, our day was delayed. Still no air con repair. Each time we went to speak to the receptionists we found both of them incredibly rude. Often stating there is nothing we can do and even laughing at our misfortune. At this point we contacted our travel provider - they were shocked and even gave us a refund. Although I would have preferred an adequate sleeping arrangement. Day 3 - after another 2 phone calls and 4 trips to reception, we now get a fan for our boiling hot room. Not the same as aircon but it would do. Still no cot for the infant. The hotel claimed they had then put a mattress in whilst we were out. They did not and simply lied to our travel provider who was moaning at them. By day 4 we finally had a cot with a mattress. But on day 4 we asked the receptionist for help finding a taxi for our excursion. She said there were none available after making one call. We left it half an hour and went back to ask again. She replied with ‘I told you earlier, there are none available’. We missed our excursion. My brother who had a separate room had a wasp nest in his door frame- reported on day 1 and was never resolved. This door frame also fell off the wall when he closed the door. Food - great choice and range of food - awful quality. Not expecting much for all inclusive but was cold and repetitive as well. We ate out in our final nights in Kassiopi harbour which is beautiful and reasonably priced. Staff - absolutely incredible bar staff and cleaners. Receptionists as stated above - vile and acted like they didn’t wish to work

I enjoyed my time there and met very nice people as well. Overall, the resort is giving a very nice and friendly vibe. Also the food was amazing.

We had a lovely stay here. The food was lovely and all the staff were so helpful and friendly. The entertainment was good fun and Jodi who ran it made us feel really welcome and involved all of us. Lovely place and a fantastic team.

Great experience. VERY nice and great people I would recommend to come to this great place. Jodi and Rodrigo with all the fun activities during the day and very friendly.