We stayed here for eights nights in a privately owned Airbnb condo at the resort. We weren’t in the main building, but the other rooms in our building were hotel rooms, Building 1 We had some significant issues with our condo, so I won’t relate them to the overall hotel, as we didn’t stay in a room operated by the resort. Just one privately owned and rented within their building. Located. about 20 minute ride from Patong Beach in a quiet little beachside town. Not a lot going on here after 9-10pm. No real nightlife if that’s what you’re looking for. Quiet place. There’s one main street that runs through town headed towards the beach just a few minute walk from the hotel and it’s got a bunch of little Thai restaurants, cafes, markets and convenience stores, etc. Coming up the little side street to the main gate at the hotel isn’t very impressive. Street is filthy with trash and debris everywhere and a couple homes of the locals. You don’t get the impression you’re coming into a nice resort. , Coming into the lobby you don’t get the impression of a five star resort but more of a three star hotel. Not very impressive when you first walk in to check in. However, the restaurants, main pool area, the upstairs lounge from the lobby with the Starbucks , and other areas of the resort were all pretty nice. We did find a cockroach one night crawling down the building corridor coming out of the elevator. That was kind of off putting. Also, the door to our building stayed open 24 hours a day and another evening there was a feral dog roaming the building’s hallway with the rooms. The overall grounds are pretty well maintained, but showing a few signs they need some rehabilitation or touch ups here and there.. Mold and weathering on the sides of their two story villas for example. In need of some paint and touch ups. it was still a pretty nice place but I’m not sure I would call a true five star resort? Maybe a four? While we had some problems with our condo, we did enjoy the restaurants, the pool, bar and the rest of the resort.