This is an incredible place to stay. What really made the experience stand out was the Staff. Kelly, Andreas, Tina (the cleaner☺️) were so personable and incredible. Kelly treated us like we were the only people in the hotel. She made sure we had everything we needed and Andreas carried all of our luggage up and down the stairs and make sure we had everything we needed. please make sure you tip these hard-working people who give so kindly information and help and guidance for everything you need. They go above and beyond🫶🏽 What a location being a short 20 minute walk from Fira and the view of the caldera cannot be beaten. We booked this through a travel agent, unfortunately it was an economy studio room Which on arrival was not suitable for our requirements as we were staying for five nights. Just one message to Kelly and we were upgraded (for an additional cost, which we agreed to) A much bigger beautiful room with an amazing view. We felt like we were on our honeymoon. We had a bike accident and were taken care of so well by Kelly and all her staff, even Tina who is our room cleaner and a very generous gracious person, alongside Andrea checking in on us. Kelly gave us the medication we needed and Tina gave us all the extra sheeting and towels we needed Once again, many thanks Kelly & staff for making our stay so memorable. Wishing you all the very best till next time kind regards, Sharon and Paul Fraser Read less