Having read the very mixed reviews we were a bit apprehensive about staying at this hotel. We arrived after midnight and were very quickly checked in and taken to our rooms. We had booked a family room as it was bigger, and a single room. Family room block C 3rd floor overlooking the back of the hotel, the single was in block A. As we wanted to be near each other we asked next morning to change it to block C and this was done straightaway. Very happy with room choice, dated and basic but clean and comfortable enough. Cleaner came in every day but only made beds once and we didn’t get clean towels apart from once. However, we are 3 ladies in our 60s and kept our rooms tidy and hung up our towels after use so no biggie. Only one single cotton type thin blanket on beds, no top sheet so was cold with the air con on. This was rather odd as most hotels usually have top sheet and extra blankets! Pillows very plump so one was enough. Only one small wardrobe, no other storage. Fridge in room was great for cold water and for milk for tea drinkers which we got from restaurant. All staff very friendly and respectful. Food in buffet very good, not particularly hot but all fresh. Fresh omelettes made to your choice every day as well as fried eggs and pancakes. Great variety of breads, yogurts, fruit as well as savoury items, cheeses and salads etc. Coffee from machine was very good! Lunch and dinner all good. Sometimes got drinks served at table if staff not too busy clearing tables but easy enough to go to bar just outside restaurant and get your own. We were there in 3rd week of opening so not overly busy, I imagine that as the season gets going it might be difficult to get a table or any bar service in restaurant. Different nationalities of guests with usual array of gobby brits who seemed to like going to breakfast in their pyjamas and chain smoking 😨! We had Turkish bath on first day which was very good. We also booked 2 boat trips with the rep but could have got cheaper by booking at one of the kiosks on the beach front. We did not use the pools as we prefer beach, but nice to sit by reception pool for drinks in evening as it was quieter that the main bar by entertainment area and a bit less smoky. . Beach was hit and miss as to where you could sit as all hotels have their own section and Mirage hadn’t put out their beds and umbrellas (they were doing it on our last day but umbrellas are small wicker ones which did not appear to offer much shade). You can use the beach front bar sunbeds if you order food/drink from them. We loved the area and will definitely return. This hotel is a good base to stay and explore. My wish is always that these places provide a no smoking area (with 5 pools they could designate at least one of them) and a no smoking part of outside restaurants so that non smokers can enjoy eating outside. I doubt this will happen but it is my biggest gripe of any holiday. Even the boat trips allowed smoking anywhere and everywhere! We did the VIP all inclusive island trip which we really enjoyed and Turtle beach/ mud bath trip which is a long day (pick up 8 a.m and arrive back at port in Marmaris 7.30). Both well organised considering amount of people on each trip. One of our party is disabled, as were others on both trips, so although you are dropped close to boat at the start, there is a lot of walking back to transport at the end. No options for those with walking disability and people with these issues struggled!