Mitsis Alila Exclusive Resort & Spa

Excellent service, you have a lovely employee named Elena.

An Unforgettable Family Holiday at Mitsis Alila – Simply Outstanding ⭐⭐⭐⭐⭐ Where do I even begin? We have just returned from nine incredible days at Mitsis Alila, and I can honestly say it is one of the best all-inclusive holidays we've ever had. We travelled as a family group of 18 people, celebrating some huge milestones: * My Dad's 80th birthday * My son's 7th birthday * My nephew's 8th birthday * My niece's 16th birthday * Mine and my wife's 10-year wedding anniversary With a group this size, there's always the possibility that something won't go to plan. Instead, the team at Mitsis Alila made every single celebration feel special and memorable. What stood out most wasn't just the beautiful hotel, the food or the facilities—it was the people. From the moment we arrived, the front-of-house team welcomed us warmly and helped us with all of our luggage, setting the tone for what would be an exceptional stay. The Bars The bar team deserve a review of their own. The quality of the drinks and cocktails was genuinely top tier. I'm a huge fan of a Spiced Rum Sour, and after the first couple of nights we had pretty much drunk them out of stock! Rather than simply saying they had run out, the team made sure they stayed stocked for the rest of our holiday. That's the sort of attention to detail that makes guests feel valued. A huge thank you to: * Gregoria * Michalis * Sophia * Theodora * Dimitris * Christina * Kiki (who also somehow makes one of the best Iced Caramel Lattes I've ever had!) And, of course, everyone else behind the bars whose names I've inevitably forgotten—thank you all. Special mention to Magda and Ilius, the Bar Manager. Looking after a group of 18 is no easy task, yet they always managed to find us tables, made sure we were looked after and somehow made everything seem effortless. Outstanding service throughout. The Food The food was exceptional. One thing that often happens with all-inclusive holidays is that after a few days everything starts to feel repetitive. Not here. There was such an incredible variety every day. The fresh salads were always vibrant and beautifully prepared, the grilled meats were cooked perfectly, there were plenty of healthy options alongside indulgent treats, and despite eating there for over a week, it never once felt repetitive. The quality and consistency across every restaurant was seriously impressive. The Italian restaurant was fantastic. The Pan-Asian restaurant was probably our favourite in the whole resort. The Mexican and Chinese Grab & Go stations were also a brilliant addition—perfect when you wanted something quick without compromising on quality. The creperie was another huge hit, especially with the kids. Fresh crêpes were made to order and completely customised however you wanted them, with a fantastic choice of toppings and fillings. It quickly became one of our family's favourite stops throughout the day. An enormous thank you goes to Executive Chef Panagiotis and Executive Sous Chef Stavros. Not only was the food outstanding all week, but they also helped make my son's 7th birthday incredibly special. Their attention to detail and willingness to go above and beyond didn't go unnoticed. Thank you also to Chet, Michalis and the entire Main Restaurant team who worked tirelessly every single day. Beach & Pool The beach service was excellent. Jordanis and the whole beach team kept us laughing all week, especially with our now-famous "Halkidiki" special drink! A big thank you to Nikoletta, who looked after us brilliantly whenever we had our beach cabana. And I have to mention the pizza chef on the beach—an absolute machine! Constantly producing fresh pizzas all day long with a smile. It was genuinely impressive to watch. À La Carte Restaurants & Creperie Thank you to: * Aris * Nikos * Maria * Evi for making every meal such an enjoyable experience. Spa A wonderful spa experience. A huge thank you to Irina, and also to the very tall masseuse with black hair whose name I sadly can't remember (I believe it started with an "S"), along with the rest of the spa team. Professional, relaxing and exactly what we needed. Housekeeping A special thank you to Cindy, who kept our room spotless every single day. It's easy to overlook housekeeping because so much of their work happens behind the scenes, but they play such an important role in making a holiday enjoyable. Thank you. In fact, I'd like to thank every member of housekeeping and all the back-of-house teams that guests rarely get to meet. Hotels don't run this smoothly without an incredible team working behind the scenes. Leadership Finally, the person leading it all... Lefteris, the General Manager. You can immediately tell when a hotel is led by someone who genuinely cares about guest experience. Lefteris was always visible around the resort, always smiling, always welcoming and always happy to stop for a conversation. On the very rare occasion that something small didn't quite go to plan, he didn't just resolve it—he went above and beyond to make things right. The effort he and his team put into making my son's birthday so memorable genuinely meant a lot to our family. That level of care filters throughout the entire hotel and is reflected in every member of staff we met. One Small Suggestion If I had one small recommendation, it would be around the kids' entertainment. The Kids Club itself is great, but it operates with an open-door policy rather than being a supervised drop-off club. That's absolutely fine, but it's worth parents knowing they need to stay nearby as children are free to leave whenever they wish. I'd also suggest starting the children's evening entertainment slightly earlier—around 8:15–8:30pm—as it currently overlaps with the adult entertainment, making it difficult for families to enjoy both. Final Thoughts What makes Mitsis Alila truly special isn't just the stunning location, beautiful facilities or exceptional food. It's the people. Every single person we met—from the chefs, servers and bartenders to housekeeping, beach staff, maintenance, reception, porters and all the incredible back-of-house teams—worked unbelievably hard to create unforgettable memories for our family. To everyone whose name I've mentioned, and to the many others whose names I sadly can't remember... Thank you. You helped create memories that our family will cherish for a lifetime, and for that we are incredibly grateful. We left with full hearts, amazing memories and one question... When can we come back?

We stayed here at the beginning of the season just after Rhodes had experienced the bad storms which damaged some of the hotel facilities on the beach, however this did not hinder our stay at all. The first day we were treated to an Easter celebration on the lawn, where they were roasting whole lambs yum! We stayed in a swim up room and it was fabulous, just a shame the pool wasn’t particularly warm at that time of year. We absolutely loved this hotel it is just gorgeous and a real treat. I’ll try to keep this brief as I could go on and on about how lovely this hotel is: Location - beach front with various loungers, bars and eateries on the beach Staff - most friendly staff we have ever come across, nothing was too much trouble. I’d particularly like to pick out Anastasia who was so helpful throughout our stay, helping with bookings, questions etc. Food - the à la carte that are bookable via the app, are absolutely fantastic, we had the brunch over looking the sea which was lovely, In fact all were fab the only one we didn’t use was the Pan Asian. The main restaurant was always nice with plenty of choice. We just loved all the food (as I’m sure our waistlines will attest to 😆). Don’t even get me started on the crepes and the noodles, just lush!! We didn’t have any issues with any of the bars and on the days that the weather wasn’t great the hotel had entertainment on on the main bar. We loved the wine bar and the champagne bar. Entertainment - there was live music every night which was great. We didn’t leave the hotel as we just loved it so much. We will definitely be back at some point ♥️

Recently returned from a 10 day stay at this fantastic hotel!! Having previously stayed numerous times at the fantastic mitsis Laguna we wondered would this hotel compare? Well yes it did !! The location is excellent for travelling to Rhodes old town and various boat trips. The hotel is spotlessly clean and has everything you could need. WE stayed in a room with a private pool which was excellent for our 2 boys. The vibe of beach music that we heard each day was fantastic. The hotel staff are all EPIC!! Nothing is too much trouble. Massive shout out to the hotel guest relations (Michelle and Maria ) who ensure your stay is perfect and concierge who organised 2 fabulous trips to Symi and Lindos that were excellent. Hotel reception are also amazing assisting with late check outs hiring Padel etc always with huge smiles on their faces when they greet you. The restaurant staff are all lovely and the service is excellent in all of them. A big shout out the the pool side bar staff how worked relentlessly serving drinks with a smile and a daily laugh and joke. We cant fault this hotel at all and would highly recommend it to anyone looking at coming to Rhodes. Look forward to seeing you again next year !