Mitsis Rodos Village Beach Hotel and Spa

Me and my boyfriend have just ended an incredible 9 day holiday at Mitsis Rodos Village, and having been almost at the point of changing our hotel before our holiday due to negative reviews, all I can say is please do not let this put you off, we have spent the majority of the holiday trying to understand the negative reviews and are still confused as to what the issue is! The hotel is in a beautiful quiet location, 20 minutes from Lindos Town by either taxi or bus. We visited three times, which I would definitely recommend, and got the bus there and back for €3 each way, much cheaper than a taxi for €30 approx. each way. We also did a day trip to Rhodes and Symi Island, the only downside to the hotel location meant this was a very long day, however there are also boat trips from Kiotari where the hotel is located if this is a problem. Also something to be aware of is that the transfer from airport if using Jet2, TUI etc with a shared transfer is approx 2hrs due to the location of the hotel. The hotel grounds are gorgeous, and one side has been recently renovated, with modern rooms and infinity pools which a seem to be a bit quieter, however we never actually used these and stayed at the main pool which our room looked on to. The other side is the ‘older’ part of the hotel which we stayed in. I have seen negative reviews saying this side is run down and tired looking etc, but I can’t agree with this. Our room despite not being part of the renovation was lovely, slightly more traditional but a really pretty room. The cleaners came in every day and did a lovely job, our mini bar was always replenished each day despite being told this was every 2 days and we were always left with fresh towels. The only negative I can give was that the balconies weren’t very private in some of the rooms and you could see over to next door as the wall was very low, however it didn’t bother us as we didn’t use our balcony and used the outdoor seating areas around the hotel in the evening. We were also very close to the buffet restaurant and main reception so it didn’t bother us at all being on this side of the hotel. I can understand it being slightly frustrating being in a room closer to the amphitheatre if you were wanting to use the main pool/buffet restaurant however there are golf buggies running people around and it was around a 5-10 minute walk from our room at the very bottom, to the amphitheatre at the very top of the hotel dependant on how mobile you are. It is worth keeping in mind that the hotel is named Mitsis Rodos VILLAGE, and is exactly as described on the website, it is a very large resort but as mentioned there are ways to get around this if you struggle walking. A huge point I noted when reading negative reviews before the holiday was regarding the food and bars. The food was absolutely lovely and I can barely fault it. We visited the Greek, Italian, Pan Asian and Tex Mex restaurants for dinner, in particular the Pan Asian and Italian were lovely. The Tex Mex was nice but wasn’t very impressive however these are not Michelin star restaurants as some people seem to be making out that they should be, it’s not the Ritz Hotel. Me and my boyfriend are not picky eaters in the slightest and found the buffet dinners and lunches great with loads of variety day to day and themed nights which we loved. You may have a problem if you or children are picky as they don’t offer chicken nuggets but this can’t be put down to the hotel really. They always had plain pasta and bolognaise sauce, fries and rice etc and a salad bar. Breakfast was the standard every day as it is in every all inclusive but it was lovely, in particular the pancakes and fresh omelettes were fab. The souvlaki restaurant we used once for lunch however due to it being outside we just found it was too hot to sit there at lunch time and preferred the indoor aircon, the food was lovely though and the crepe bar was also great and had variety which we mainly used before the evening entertainment. Regarding the bars, we used the pool bar in the daytime by the main pool and rarely had to queue, drinks were lovely however sometimes slightly strong and staff were very helpful. The bars inside (main bar and night bar) however were quite busy in the evenings and you did have to queue here which could sometimes be a pain, more staff would be great in this area to reduce this however none the less the barman at the main bar was brilliant. He made cocktails not on the menu for us and drinks were always perfect. There were other bar staff also that brought drinks to tables on occasion to relieve the wait which was nice. The night bar was also table service, however this was busy to get a table and we usually sat at the outdoor seating area in the middle of the hotel which was still busy but we always got a table. The amphitheatre bar also got very busy before shows but this is to be expected and wasn’t something that bothered us. All bars could majority of the time give us drinks we asked for and we didn’t experience an issue of stock running low which other reviews had mentioned. The entertainment we thought was great, if you like to be doing more in the day or have kids then the main pool is probably better for you however as I said we didn’t use the other pools up at the top, so I’m not sure if they had entertainment there. There was darts, aqua gym, water polo and table tennis every day ran by Jacko and Tomas who were brilliant and really made the holiday. They were always around the pool chatting to people and tried to involve everyone which was nice, we couldn’t credit them both enough for how hard working they are. Kostos the lifeguard was also lovely, he was really helpful and friendly and helped us get sunbeds when we had been out in the morning and only returned in the afternoon to the pool. In general also regarding the sunbeds we never had an issue with this, we put our towels down then went to breakfast but there were always beds around 9.00/9.30am despite reviews. Pool was a lovely temperature as well. Evening entertainment was also great, with bingo, quiz nights and magic shows etc which we enjoyed. All in all I would really really recommend this hotel, we are gutted to be leaving and wish we booked a longer stay. A very long review but I wanted to put some people’s minds at ease as we were quite panicked coming into this holiday but all I can put it down to quite frankly are miserable people!

Amazing holiday! Food and drink was amazing Team was amazing and great atmosphere! Would recommend for everyone

Had a lovely time staying at the hotel, staff were very friendly, and there was always so much to do. The entertainment and entertainment staff were fantastic. Very clean, and food was amazing.

Pros -Beautiful setting, rooms are very nicely done -Staff very kind, welcome drink on arrival, help with your bags -Kids club. My son was obsessed, he loved Dominika especially -Kids disco was great fun every evening -Evening entertainment - only did the Greek show but really enjoyed it. Just on a bit late for kids for us to do every day -Buffet food was nice, enough variety for 10 days -The main pool is lively (we didn't use) and the infinity one is much calmer which we preferred. My son loved the splash park -Drinks, ice creams, crepes and souvlaki are all really nice and included -Complimentary upgrade to a suite with a pool for our last night. Only issue is the balcony door (see below) -Room service is only €10 tray charge so we did that for breakfast for our last morning -Golf carts to transfer you and your luggage if you're far -A few friendly cats seem to hang around, not an issue as they don't seem to beg for food at the restaurants a lot and we love cats so my son enjoyed seeing them! Cons -Sunbeds are busy. We never got up early to get any and did manage at 10am (just) but I imagine this would be an issue in the busier months. The pools open at 10am but everyone seems to reserve beds well before that and keep them all day, despite hardly using them. -No latches on balcony doors in family rooms so we had to barricade the door with a bed to stop my son being able to go out at night (don't think he would but wouldn't take a chance). Couldn't do this in the upgraded room as it was a sliding door so had to sleep in with my son (the door in the main bedroom had a bolt but not the second bedroom?). I would think security latches on balcony are standard? Unfortunately reception said the maintenance team didn't have anything to rectify it. -A la cartes lack atmosphere but I think this is a standard all inclusive issue -The beach was very pebbly so we didn't use it as not great for small kids which was a shame -Not loads to do in Kiotari which isn't an issue if you're planning to stay on site. We did a boat trip to Rhodes town one day (recommend Mama Sofia) and ate at Mourella (amazing) a 5 mins walk away from the hotel one night. There are some other restaurants, a few shops and the watersports centre. Also a shop at the hotel -Not an issue for us really but the resort is on a hill. There are lifts but something to consider if you have any mobility needs -Paid to use the spa facilities but the steam room was absolutely boiling so perhaps should've just paid to use the indoor pool rather than the steam room and sauna too. Overall I think it's a very high standard all inclusive! We had a lovely time. It was our first all inclusive, after using a family villa abroad so I think the all inclusive food aspect wasn't going to be our favourite anyway as we do prefer eating at more local restaurants. But if you love all inclusive then this is perfect! We would return if we fancied all inclusive again, probably a room with a pool next time. And definitely would recommend to our friends with kids!

We had vert nice 2 weeks in these lovely clean hotel with Amazing staff . Willy arland ,jako ,zeta and all the rest nice pools special the splash park for Kids ,we enjoy the animation activites and shows special the Fire show and the beach party , restaurants els good also special the italiano One