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Moana Surfrider

Hawaii, United States
4 out of 5
Approx hotel star rating
Based on 6919 reviews

Official Description

This hotel is located beside Waikiki Beach in Hawaii. The hotel is located within easy access of a host of attractions in the area, offering guests a great setting from which to explore the island. This wonderful hotel enjoys a stunning design, tempting guests with the promise of a truly memorable stay. The guest rooms are beautifully designed, and are well equipped with modern amenities. Guests can relax and unwind in the hotel's beachfront gardens, or enjoy a leisurely swim in the pool. This picture-perfect setting is the ideal option for travellers who are eager to explore the area, as well as those seeking a relaxing beach holiday bathed in tropical luxury and splendour.

Amenities

  • Catamaran sailing
  • Fitness
  • Surfing
  • Sauna
  • Massage
  • Spa treatments
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Kids’ club
  • Pub
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Safe

Room Prices & Availability

Rooms

1 / 3

Double Deluxe

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 25
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 16

Double Premier Ocean View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 32
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 8

Double Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More
1 / 4

Double Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Room size (sqm) : 20
  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More

Apartment Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double City View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Deluxe Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Ocean Front Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Ocean View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View Two Double Beds

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Deluxe City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Guest Room City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double City View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Deluxe Guest Room

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Accessible King Size Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Ocean Front King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Partial Ocean View King Bed

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Ocean Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Premier Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Side Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Double Partial Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Classic

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Club

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room City View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Accessible

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Accessible With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Ocean Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Premier

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Premier Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Premium Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Partial Ocean View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Partial Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Studio With Views

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Ocean View One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Premier One Bedroom

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Premier Ocean Front

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Premier

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Premier Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Promo

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Sea View

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Suite Premium

Facilities

  • Number of bedrooms : 1
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of most recent renovation : 2004
  • Total number of rooms : 793
  • Number of floors (main building) : 27

Moana Surfrider is booked in hotel categories: Business hotels, Hotels with charm, Beach hotels and Hotels with spa.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park* 35 USD Per unit/night
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 11:00:00 to 11:00:00
  • Late Check-out*
  • Wi-fi
  • Secure parking*
  • Valet parking*
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area

Activities

  • Catamaran sailing*
  • Fitness
  • Surfing*

Health and beauty

  • Sauna
  • Massage
  • Spa treatments*
  • Spa centre

Business

  • Conference room
  • Meeting room : 7
  • Printer
  • Photocopier
  • Business centre
  • Fax

Restaurant service

  • Café
  • Bar
  • Restaurant : 2
  • Non-smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 1
  • Sun loungers
  • Parasols
  • Kids’ club
  • Pub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Radio
  • Pay movies
  • Alarm clock
  • Minibar
  • Fridge
  • Tea and coffee making facilities
  • Ironing set
  • Carpeted floors
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
  • Wheelchair-accessible
  • Wake-up service
  • Turndown service
  • Smoke detector
  • Housekeeping

Meals

  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner

Tripadvisor Reviews

Tripadvisor traveller rating

6919 reviews

Traveller rating

Excellent
3459
Very good
1837
Average
818
Poor
411
Terrible
394

Rating summary

Location4.8
Sleep Quality4.2
Rooms3.9
Service4.1
Value3.5
Cleanliness4.3

Recent Tripadvisor reviews

G4497YIsharonl

South West Rocks, New South Wales

Disappointing start to a visit

31 May 2025
I last reviewed this hotel in Jan 2019 and was very positive. It was just as I remembered that last time I was a guest. This time I have had a very bad start. Arrived at 1, was told room would not be available until 3, fair enough. Was basically told to go away. Found the check in person very rude. Got my luggage delivered and damage to one of the suitcases. This is a case that had just come off a flight and was not damaged until it spent 2 hours in the hotels care. I complained to appropriate staff and was told that it would be reviewed. Not a great start to the end of a 7 week trip that involved Asia, Japan and alaska. Hopefully will improve.

pichetderouge

Vancouver, British Columbia

Grande dame of Waikiki.

30 Jun 2024
Long overdue review for the Moana Surfrider as I stayed there last year! I understand the hotel is currently undergoing room renovations - I stayed in an ocean view Banyan room and yes, it was dated, but I found the whole vibe very charming, although I can understand that most people would like something more contemporary for the price. The housekeeping was impeccable and very responsive to any requests; I loved the early morning yoga sessions as well as the ability to grab a coffee and pastry at the nearby Honolulu Coffee; ukulele lessons were fun and the afternoon tea was delicious… service spot on. Looking forward to a return visit once the renovations are complete. I’d booked to return in February this year but cancelled for reasons that are probably obvious to most Canadians. Hopefully I’ll be able to return in the not too distant future.

ellebelle141

Sydney, New South Wales

Disappointing stay

30 Apr 2025
I was recommended this property but was very disappointed given how expensive it was . I will start with the few positives. The property is Right on the beach which is very convenient and pretty. The outside bar area also has a nice vibe in the evening with live music and nice lighting . The location is very near shops and restaurants. However - we booked a basic room in the Diamond tower and quickly realised we needed to upgrade: the room was TINY - we could hardly move. It was also dark and depressing. I immediately paid for an upgrade to a larger room in the same tower (for $75us a night). It was bigger but still dark and depressing. Also I immediately noticed a strong mildew smell. I tried to ignore it and get on with the holiday but after one night I could no longer bare it. I also noticed black mould on the bathroom picture frame and a light fur on mould all over the bathroom door. When I called to complain they sent a cleaner to spray some chemicals in the room to cover the smell which I refused. When I asked for another room option they showed me something smaller which was more depressing and dark (but no smell) which I declined. The service staff didn’t seem to care about the issue and I felt like it was my issue rather than that of the hotels. They later sent another person to open up the air con. He was very nice and helpful but wasn’t able to fix the issue. He changed the picture in the bathroom, which was not the point. When I called again I was finally offered a free upgrade. Someone with some customer service finally did the right thing (to their credit) and we moved to another room in the tower wing. It was a better room with a balcony and more space but still quite dark. But a lot better than the other two rooms. The rooms generally are very tired and need a renovation. Very disappointing for the cost involved. Some other negatives: there are not nearly enough pool chairs for the pool and people reserve them with towels and then leave the hotel for hours leaving no where to sit. Also really expensive to hire a beach umbrella (I think it was $100US a day) which I thought showed a lack of generosity - especially given the lack of pool chairs. There is no shade on the beach. There was a fire alarm which got us out of bed at about 6am one morning. We walked down 14 flights of stairs. It turned out to be a false alarm. I didn’t mind this but what annoyed me was that no one at the hotel was there to tell us if it was a false alarm or what to do. I would not recommend this place or return.

danielsL8683SB

 

Afternoon Tea

31 Oct 2024
We had the afternoon TEA on the Veranda. The wait staff were great, the food was very tasty and the bubbly beverage went well with the food. As a bonus we were able to see Monarch Butterflies in a screened in tent while there. It was a great tea (we've had English Tea in London) and we plan on going again this year as well on our 40th Anniversary to the Veranda.

welltraveled20-7

 

Best hotel in Waikiki

30 Apr 2025
Wonderful experience from the moment we arrived. The staff are welcoming, helpful, friendly. Loved being on the beach. Food and drinks were wonderful. Loved the live music. Beds comfortable. Appreciate all the amenities from beach towels provided to bottled water in room and taxis available in front. Researched all the hotels in Waikiki and glad we picked Moana Surfrider.

Tripadvisor Overview

Find historic, oceanfront luxury at Moana Surfrider, a Westin Resort & Spa, a Waikiki Beach. Our Honolulu, Hawaii resort is located in the heart of Waikiki near shopping, dining and entertainment. Visit Moana Lani Spa; host a wedding on our rooftop terrace or plan a meeting in our 10,000sq ft of event space. We offer a beautiful and amenity-filled oceanfront setting right on Waikiki Beach.

More Hotel Information

To take into account

  • Early Check-in*
  • Early departure*
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted

Cards accepted

  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return