Montebello Resort & Spa

We’ve just returned from an 8-night stay at this hotel and wanted to share our honest experience, highlighting both the positives and areas for improvement. ⸻ ✅ Positives Check-In: Smooth and fairly quick. No issues on arrival. Beds & Comfort: The beds and pillows were very comfortable (though on the firmer side, which we liked). The air con in the room was strong and essential during Turkey’s recent heatwave — temperatures hit over 40°C! Cleanliness & Housekeeping: Cleaners were thorough and trustworthy. Rooms are cleaned every other day, with fresh linen and towel changes. Towels are only replaced if left on the floor, so bear this in mind. Food (Lunch & Dinner): Good variety and generally tasty. Staff cleared tables quickly and were attentive. The omelette station was a nice touch, although clarity on food labelling would help — especially the types of fish being served. Entertainment: The animation team were hardworking, fun, and full of energy. There’s plenty going on, although it’s not a relaxing vibe if that’s what you’re after. Evening entertainment was enjoyable. Kids’ disco was a hit with my daughter. Location: Beautiful scenery surrounded by mountains. Beaches, especially in Ölüdeniz, are absolutely stunning with turquoise waters — though the sea can be rough and pebbly, so bring water shoes. ⸻ ⚠️ Negatives / Areas for Improvement Room Setup: We booked a family room expecting two double beds (as shown in the photos), but instead had a double (two singles pushed together) and a pull-out chair bed for our 9-year-old, which wasn’t even as wide as a proper single. It lacked a headboard, so pillows kept falling off. The room felt cramped with very little storage, so we had to keep clothes in piles. Wi-Fi: Very poor. Didn’t work at all for the first few days. After asking reception, they did something to help, but it still wasn’t reliable. The mountainous location may affect this, but stronger hotel infrastructure is needed. Key Card Policy: Only one key card is issued per room. This was a real inconvenience — especially when trying to balance air con and entry access. Additional/replacement cards are charged at €20, which seems excessive. Additional Charges: • Safe: €30/week (non-refundable) • Tea/coffee in room, but no milk • Extra costs for cocktails, premium spirits, and even some activities like bingo These extras add up and make the all-inclusive package feel misleading. Breakfast: Disappointing for a 4-star. Cold beans daily, lack of meat options, and questionable freshness of eggs (pre-cracked in large bowls). Milk for cereal wasn’t chilled. Needs a major upgrade.may help to add a microwave to heat up your plates. Pool & Safety: Two pools available, one with slides — but no lifeguards or traffic light system on slides. Unfortunately, my daughter was injured when a man came down immediately behind her, pushing her underwater. This was distressing and dangerous. The top of the slide has a blind spot, making it hard to monitor children from below. Sun loungers - we got these some days others we didn’t there are not enough loungers for people and dispite the rules people still putting towels down before the 8am rule. The loungers are very hot due to them being plastic so be careful with these. Slippery Floors: Floors around the pool, restaurant and even reception are dangerously slippy. Staff do try to manage this, but anti-slip mats and more effective barriers (like closing certain doors) would help prevent accidents. This would put me off taking older people. Be Aware on this heat the floors are very hot. Kids were screaming burning their feet on a few occasions. All-Inclusive Drinks: Extremely limited. No sparkling wine or Prosecco, no fresh juice, and poor-quality mixers. I don’t drink beer or wine, so I ended up buying my own Prosecco and juice at inflated prices — not ideal considering the all-inclusive cost. Pink gin, mojitos and better options were chargeable. Excursions & Travel Info: • Pirate Boat Trip: Fun and worth doing, but drinks onboard are pricey. • Turtle Beach & Mud Bath Trip: Marketed as 1.5 hrs away — it’s more like 2.5 hours each way. Long day with kids. That was with seaside travel next to the hotel. Be aware. • Private Transfer: £90 return. Driver arrived late, and we nearly missed our flight due to traffic — arrived at the airport just 1 hour before take-off. So book for earlier pick up. Shops & Scams: Beware hard-sell tactics. A Turkish delight seller started filling a box for my child without clear pricing — it ended up costing £45. A perfume shop advertised a hood Chanel copy but the in the box was a lower-quality version after I paid. Always negotiate and stay alert when shopping locally. ⸻ ⭐️ Final Thoughts The hotel has potential and there are many good aspects — friendly staff, good evening entertainment, great food at lunch/dinner, and beautiful surroundings. However, there are several areas that fall short of a 4-star experience, especially Wi-Fi, breakfast, health & safety at the pools, and the all-inclusive drinks offering. If the hotel improved these areas or offered a more realistic 3-star price point, I’d consider returning. Until then, just go in with your eyes open and be prepared for a few extra costs along the way. ⸻ 💡 Travel Tips: • Bring your own inflatable (they cost £20–50 locally) • Use GBP cash — euros lost us money • Buy a local SIM if your provider doesn’t include roaming • Watch the sunset paragliders — a must-see moment!

I am disabled, and this was our first stay at the hotel. From the moment we arrived, we were warmly welcomed by the Guest Relations Manager, who supported us throughout our entire stay and sorted out several issues for us. Our first room was quite dark and received almost no natural light. Since it always rains in England, we came here for the sunshine — but the dark room made us feel even worse. We kindly asked the reception for a room change, but were told it wasn't possible. We then shared our concern with the Guest Relations Manager, who took the initiative and kindly arranged a brighter, sunnier room for us. It made a big difference to our experience. There was also an issue with the door of the accessible toilet. We mentioned this as well to the Guest Relations Manager. The next day, during dinner, I asked if it had been fixed. Not only did they confirm it was resolved, but the manager also personally accompanied me to the restroom and kindly showed me how to use the door lock. This level of care and attention truly touched me. The food, the room, and all the facilities were excellent. We had a wonderful time and are already planning to return. We would like to sincerely thank the Guest Relations Manager, the restaurant staff, and all the other team members working in the hotel for their kindness and genuine Turkish hospitality.

We have just returned from the Montabello resort this is a very honest review. We travelled as a family of 5 19.16 and 12 year old. We booked thru on the beach so we were allocated 2 rooms. On arrival my oldest son and 16 year old daughter where put in a room with a double bed. Once I explained to reception they couldn’t share a bed and to just ask for a single camp bed to be put in they agreed however after 15 hours had to ring and ending then anyway all in all it was sorted. The rooms are very small and there is no space and everyone we had a shower the top shower head shot out and poured all over the bathroom. The food. Very very basic European food there really isn’t a great deal the main dishes are named mostly fish and either turkey or chicken. The dining area upstairs (where you have your evening meal) has no air con what so ever so very hot and uncomfortable. We lived in the kids option mostly (chicken nuggets and chips). The snack bar thru the day is a little better but is also in the main hotel which can be a problem when it’s tiles floors and they let people in wet. This is mostly burgers, chips/wedges and pizza. Overall not at all impressive we ended up eating out. The drinks arnt great upon arrival we were very happy to see effes on the lager option but this is very watered down and flat. There’s a few cocktails but the iced coffee are delicious. All inclusive is 10.00am till 11.00pm then you have to pay (not worth paying as not great). We also discovered a lot of Turkish family’s can bring food out from the dining hall on an evening to the tables at the pool bar but we couldn’t and had to eat in the hot dining area. The animation team were the best we have ever seen in Turkey 🇹🇷. Especially Ashley and Luke they absaloutly saved this hotel from sinking. They work morning till night and have everyone involved with lots of activities and making sure everyone feels included. There was amazing shows ever night and I can 100% say they work there butts off. If they could sort the food and drink out and spruce up the rooms this could be. 5 star. However I would say 3 star at the most