THE WORST EVER!!! A RUDE RECEPTIONIST! SHOULD BE FIRED IMMEDIATELY IF I WERE THE OWNER. NO CUSTOMER SERVICE AND NO INITIATIVE OF HELPING THE GUEST. EVEN IF U HAVE A CONFIRM BOOKING BY EXPEDIA STILL WONT ACKNOWLEDGE OR DO ANY SOLUTIONS TO IT. THEIR HOTEL IS STILL BOOKABLE TO ALL EXPEDIA SITES. THERES NO WAY FOR THIS PERSON TO REACH AN AMMENDMENT TO SOLVE THE PROBLEM