We booked this hotel on a B&B basis as it's a very short walk into Skiathos Town, we wanted to enjoy the tavernas there in the evenings. The hotel was very clean, and the room was large and comfortable. The staff were incredibly friendly and helpful. Katerina, the manager, never stopped working, and Billy is an absolute credit to the place. We didn't stay around the hotel during the day, so people reserving beds very early didn't bother us, but it happened every day. Breakfast improved significantly when we asked for pots of hot water to make tea, there's only 1 machine for hot drinks, it's incredibly slow, and the queue made breakfast feel chaotic. We spoke to Katerina about it, and a hot water boiler has now been ordered, although it hadn't arrived before we left. Be aware that, when you arrive and depart, you are dropped off at the hotel Piscine at the end of the road, this is because the bus cannot get directly to the hotel due to its position on the road. For us, it was not an issue, but you'll need to pull your case up the incline, unless you take a taxi, we were not aware of this before we arrived. Having said this I'm absolutely sure that if you needed help the hotel staff wouldn't hesitate to assist. If you have any issues at all please speak to the staff they honestly can't do enough to help.