We visited this hotel early October and can fairly say it wasn’t the best. We have paid for an upgrade to Jacuzzi room which was worth the money everything about the room and cleaning was great :) we got vouchers for free Starbucks drinks which was nice. All the reception staff, housekeeping and bar staff was helpful. Then it started going down from there. Entertainment- Throughout 10 days we have been there we have seen entertainment person once. Not a whole team just one person it was awful, there was one game of darts and thats all. Restaurant/food- Every night we had to wait until the last minute to go have dinner as restaurant couldn’t accommodate all the guests, one night there was no tables available inside, outside or even at the restaurant next door so we skipped dinner and ate out. (Bare in mind we visited mid October so it wasn’t a busy period) Not enough sun beds- Throughout the whole stay we had to pay hotel next door for sun-beds on the beach because no matter if you come at 10am or 2pm there was no space on Narcia side whatsoever. Pool- Once again not enough sun beds around pool and aqua park extremely cold water in the pool it was warmer to go to the beach. Extras- Ridiculous prices for pool table. You are expected to pay €6 for 30mins of pool game cash only. Table tennis is “free” but throughout the day you cant use it as the balls are nowhere to be found and reception doesn’t store spares so you need to wait till evening time for the game room to open in order for you to grab some. Location- Great location, close to shops, beach and bus in front of the hotel takes you to Old Town Side. We paid extra for late check out, had to move to a different room for few hours which was fine staff was accommodating it was helpful for us as our flight wasn’t till 9pm. Overall, it wasn’t our first time in Side and we can fairly say there are better hotels around so if you have a choice go elsewhere and you will be happier :)) Hotel wasn’t awful but there are things that could make the experience so much better.