When we arrived there on 5th May, Julia the reception manger greeted us with a warm welcome back and allocated the same room we’ve had previously over the years, her amazing team as I will mention Diogo, Ester, Hermenegildo, Luiza, Joao,Lucas, Esmercaldo, Diana, Ligia, Marcella. They all were helpful to us throughout our holiday there, we appreciated it, it makes a difference. The hospitality staff at the breakfast time, it was outstanding hospitality experience from Jacky, Manoj, Ruth, Dinu, Joao, nothing was too much bother for them. Excellent service from all the staff in hospitality. The housekeeping staff Rosey the supervisor excellent service done by her team Sandeep cleaned our suite, throughly with the other employees too. I think Rosey would be an excellent front desk employee too if she would have any opportunities to do so. My birthday was amazing at breakfast time, with a cake presented by the hospitality staff a memorable experience. Our room was decorated by the house keeping staff, with a note from the GM to wish me happy birthday a lovely jester.