This is hotel is the worst. Find somewhere else to go. I’ve been coming to Negril palms for years and it just keeps getting worst my husband and I doesn’t require much but a clean and safe place to lay our head but good god almighty this place is terrible. The front desk ladies are rude AF, the room doesn’t feel secure and it’s dirty it’s like staying in less than a motel with hard beds, the shower has water that will not go down into the drain, the bed sheets and pillows are spotty and they claim that all they have bug in the rooms our neighbors have roach spray and don’t you open a pack of snacks you’ll have a room full of ants the next few seconds they floor is beyond filthy. The staff claim that it’s upper management and the owner that won’t give them the proper things they need for the property. They need to revamp this entire property because this is not it.