Nikki Beach Resort & Spa Santorini

Nikki beach We booked the room for the night before we flew home, nowhere on the booking.com or the Nikki Beach website did it mention the fact that you intended closing the day we were due to check out. I only found this out when I messaged to enquire about late checkout! You did offered late check out until 14:00 but then on the morning of, you both telephoned the room and knocked on the door of the room asking us to check out at the normal time. And your receptionist didn’t believe me, when I told her we had late checkout out until I showed her the message. This was an unwelcoming and terrible experience! We booked your hotel on the basis it looked like a nice place to spend the last day of holiday lounging, because we had a late flight. And as my wife is 7 months pregnant we wanted somewhere comfortable to do so. This wasn’t possible because you were dissembling the hotel!!!! So we’ve had move to another hotel to get a cup of coffee and a sandwich (the absolute bear minimum you would expect from a hotel) while we wait to fly and the taxi there cost €25 for a 1 minute journey, that really you should have paid, but didn’t and didn’t offer to. Terrible experience, won’t be back, won’t recommend!!!!zero star experience Feedback - do not close your hotel the morning of guests checking out, if your shutting down on the 4th of October, your last night of guests should be the 2nd!!!!!!!!

Room was lovely and spacious for 3 of us, the third put me up bed not particularly bed but was ok for a slim person. Not third chair on the balcony provided. Had first floor above the gym, room 118, great view for sunrise from the balcony and roof that’s accessible from the balcony. Everything we needed in the room, shower gel, shampoo, body lotion, vanity kits, shower gel, coffee machine, kettle although no English tea bags. Nice turn down service, water and chocs put in our room every night. The resort in general is beautiful, clean and tranquil, very chilled, not overcrowded, lots of staff, all very friendly. Must do is watching the sunrise from the beach, went down in our dressing gowns and sat on the loungers waiting for it. Breakfast was amazing, so much choice, the brownies to die for, the staff very attentive and remembered our drinks order. A La carte menu great, portions not too big so room for all the other goodies, tried something different every day. Had dinner here once, food and drinks very pricey compared to the rest of the island and not very big food portions, compared with the rest of the island. They would benefit from making it more reasonably priced as would have been more incline to eat and drink more here. But what we had was nice. Worth noting for anyone less able bodied, public buses and taxis are near on impossible to get from here, nearest town (Karmari) 3km away, we were walking in before sunset for dinner and getting a taxi back but along non paved busy road. There is a bus to Fira every 3 hours from the end of the road. Taxis are pricey!! No set rules, not many so they charge what they like it seems, €25 from the airport to here, 5 mins drive. Was paying €20 from Kamari back to Nikki Beach of an evening but they need 15/20 mins notice. Overall we’ve all had a fabulously wholesome stay here for a great price, relaxing in this stunning and tranquil resort, very chilled vibe as just going off season (arrived 23rd Sept) which is just what we were after.

Had a wonderful stay at Nikki Beach Santorini. Been to the St Barth venue several times ad the quality of service is unsurpassed and consistent with the brand. Special recognition for Evan with concierge services. His professionalism is exceptional. Couldn’t ask for a more gracious and professional representative. Thank you.