Occidental Tucancun in Cancun, Mexico

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- Mon to Thurs 9:00am - 7:00pm
- Friday 9:00am - 6:00pm
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Ski Holidays

Ski Holidays

Where

From

When

Who

2 People, 1 room

Room 1

Adults

(18+)

Children

(0-17)

Children's ages at time of return

Add room

DONE

Total nights

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Occidental Tucancun

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Overview
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Official Description

The family-friendly Occidental Tucancun hotel is ideally situated directly on the seemingly endless white sandy beach and enjoys fantastic views over the Nichupté lagoon and the azure blue of the Caribbean Sea. The Kukulkan Plaza and La Isla shopping centres are only a few steps away; Cancún International Airport and the city centre can be reached within a 25 minutes' drive.

Amenities

Aqua fit
Jet ski
Diving
Windsurfing
Table tennis
Aerobics
Fitness
Basketball
Volleyball
Beach volleyball
Billiards
Mini golf
Golf
Tennis
Badminton
Golf practice facility
Sauna
Massage

Room Prices & Availability

Rooms

Double Double Sea View Premium Level

Facilities

Balcony
Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities

* Some services shall be paid at the establishment

+ More

1 / 3

Double Double

Facilities

Balcony
Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities

* Some services shall be paid at the establishment

+ More

Double Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

Wi-fi*
Balcony
Cable TV
Number of bedrooms : 1
Direct dial telephone
Wake-up service
Make-up mirror
Mini fridge
Desk
Toiletries

* Some services shall be paid at the establishment

+ More

Double Double Room Sea Front View

Facilities

Balcony
Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities

* Some services shall be paid at the establishment

+ More

Single With Views

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Sea View Capacity 4

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Single Use Standard

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Room Luxury

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Sea View King Bed

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Club Premium

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Family Room Standard

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Room Standard

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Capacity 3

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Or Twin Standard

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Room Run Of House

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Ocean View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Twin Two Double Beds

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Family Room Premium Ocean Front

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Suite Premium Sea View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Or Twin With Views

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Room Premium Ocean Front

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Sea View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Family Room Premium Sea View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Two Double Beds

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double One Bed

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Twin Sea View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Premium With Views

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Room Ocean Front

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Suite Club Sea View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Family Room Ocean Front King Bed

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Room Deluxe

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Suite Standard

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Suite Premium Ocean Front

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Sea Front

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Family Room Sea View

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double Economy

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Double King Size Bed

Facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set

* Some services shall be paid at the establishment

+ More

Statistics & Profile

Year of construction : 1986
Year of most recent renovation : 2005
Total number of rooms : 334
Number of floors (main building) : 8
Number of floors (annexe) : 7
Double rooms : 159
Suites : 16
Villas : 16

Occidental Tucancun is booked in hotel categories: Business hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Amenities and services

Wheelchair-accessible
Car park*
24-hour reception
Check-in hour from 15:00:00 to 00:00:00
Check-out hour from 11:00:00
Mobile phone coverage
Wi-fi* 12 USD Per unit/night
Car hire
Transfer service
Airport Shuttle*
Room service*
Laundry service*
Launderette*
Medical service*
Babysitting service*
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Lift access
Shop
Garden
Terrace
Concierge
Gym
Luggage room
Clothes dryer
Private beach area
Library
Towels and bed linen*

Activities

Aqua fit
Jet ski*
Diving*
Windsurfing*
Table tennis
Aerobics
Fitness*
Basketball*
Volleyball
Beach volleyball
Billiards
Mini golf*
Golf*
Tennis
Badminton*
Golf practice facility*

Health and beauty

Sauna*
Massage*
Spa treatments*
Hairdressing salon
Beauty salon*
Spa centre*

Business

Meeting room : 1
Projector*
Business centre

Restaurant service

Bar
Restaurant : 4
Non-smoking area
Smoking area
Poolside snack bar
Swim-up bar
Air conditioning in Restaurant

Entertainment

Indoor freshwater pool : 1
Outdoor freshwater pool : 3
Children’s swimming area : 1
Sun loungers
Parasols
Children playground*
Kids’ club
Entertainment programme for adults
Theatre / auditorium
Game room

* Some services shall be paid at the establishment

Popular Room facilities

Bathroom
Disability-friendly bathroom
Shower
Hairdryer
Satellite TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set
Centrally regulated air conditioning
Individually adjustable air conditioning
Safe*
Wheelchair-accessible
Smoke detector
Housekeeping
Cot on demand

Meals

Breakfast
Breakfast buffet
Buffet lunch
Buffet dinner
À la carte dinner
All inclusive with alcoholic drinks own brands

Tripadvisor Reviews

Tripadvisor traveller rating

12940 reviews

Traveller rating

Excellent

6942

Very good

3119

Average

1488

Poor

754

Terrible

638

Rating summary

Location

Sleep Quality 4.1

Rooms

Service

Value

Cleanliness 4.3

Recent Tripadvisor reviews

909catg

You get what you paid for

30 Apr 2025

Here we go. Went there in April 2025 to celebrate 2 April b-days. The Good: The front desk staff was friendly and made our check in free of worries. The view to the beach from the rooms and lobby are amazing. The bartenders at the adult pool were very friendly and did not make us wait long before refills. The waitstaff in the restaurant (near the lobby) particularly Rosario and Roger were fast-super-tastic (5 stars each). Cleaning staff did a good job with room service. The Bad: The food served in any of their restaurants (Buffets, El Mexicano and the Italian place) were horrible and the worst culinary experience in my time traveling) It's unfortunate for some of the waitstaff that the food could not compliment their service for travelers to have a pleasant experience. The rooms are terrible outdated. I sincerely don't believe the company will do much to make negatives positive based on the reviews I've read prior to posting my thoughts.

josey234

Mexico City, Central Mexico and Gulf Coast

Never expected this experience in an all inclusive in Cancun before

30 Apr 2025

First lets talk about the positive: Internet works pretty well in all hotel premises. A la carte restaurant "El Mexicano" has good service and food. Luis Garcia the food and beverages manager was really helpful and in general all people attending guests were very friendly. Then the negative: Food in buffet services is of poor quality and with not much alternatives. Even coffee from the auto machine, which is supposed to be really fresh is a waste. Mostly salads, but no dressing for them. Rooms outdated. I was in a 4 floor from a 7 floor building with two elevators, only one was working during my whole stay of 6 days. Last day the one working stop working so no elevator. At the beach there are sunbeds but no umbrellas, neither shades....few palm tress with no foliage...so no shade. The life savers work from 9am until 6pm before 9am security guards don't allow you to enter the sea because they have that instruction and the same after 6pm....what to go to a beach hotel then....the lifesavers put red flag all over the beach = not allow to enter the sea...but if you walk 200 mts to any of both sides of the hotel, then yellow flags are at the beach and of course you can enjoy the sea....room doors don't seal, so anyone walking or talking at the corridor will be heard inside the room, same if people inside the room are talking....in general the rooms are outdated. The last day of your stay better to leave no later than 1pm, because since you check out not later than 11am, the bracelet given to identify you as a guest will be removed and by that after 1pm none will serve you at the bars or the restaurants. You want to do a reservation for a la carte restaurant, sure, be ready to do a line of people at 7am and starting 7:30am they will start taking the reservations, sometimes at 7:30am they already don't have any available space, so the alternative is to go to a buffet restaurant and be ready to have salad with no dressing. At the bars, don't ask for anything unusual, because they have just the basics; tequila, rum, vodka and whisky...and of course don't expect high end brands. I can assure you, I wont return to this specific hotel and now, will be more careful in regards Barcelo chain of hotels because this one was not a good experience.

Josezachko2025

Memphis, Tennessee

Memorable with wonderful people

30 Apr 2025

It was my first time in Cancùn and this hotel made me want to come back. Thank you Jose Perez and Yolani for making our stay memorable.

Tripadvisor Overview

Well located, with spectacular beach, mostly all the rooms looking for the ocean.

More Hotel Information

To take into account

Non-smoking establishment

Cards accepted

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MasterCard
Visa

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