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2
Children
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0
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Occidental Tucancun

Cancun, Mexico
4 out of 5
Approx hotel star rating
Based on 13149 reviews

Official Description

The family-friendly Occidental Tucancun hotel is ideally situated directly on the seemingly endless white sandy beach and enjoys fantastic views over the Nichupté lagoon and the azure blue of the Caribbean Sea. The Kukulkan Plaza and La Isla shopping centres are only a few steps away; Cancún International Airport and the city centre can be reached within a 25 minutes' drive.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf
  • Golf
  • Tennis
  • Badminton
  • Golf practice facility
  • Sauna
  • Massage

Room Prices & Availability

Rooms

Double Double Sea View Premium Level

Facilities

  • Balcony
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 3

Double Double

Facilities

  • Balcony
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Standard

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (1 unit)

Facilities

  • Wi-fi*
  • Balcony
  • Cable TV
  • Number of bedrooms : 1
  • Direct dial telephone
  • Wake-up service
  • Make-up mirror
  • Mini fridge
  • Desk
  • Toiletries
* Some services shall be paid at the establishment
+ More

Double Double Room Sea Front View

Facilities

  • Balcony
  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Single With Views

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Sea View Capacity 4

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Single Use Standard

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Sea View King Bed

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Club Premium

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Capacity 3

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Run Of House

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Ocean View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Twin Two Double Beds

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Family Room Premium Ocean Front

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite Premium Sea View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Or Twin With Views

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Premium Ocean Front

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Sea View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Family Room Premium Sea View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Two Double Beds

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double One Bed

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Twin Sea View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Premium With Views

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Ocean Front

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite Club Sea View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Family Room Ocean Front King Bed

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite Premium Ocean Front

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Sea Front

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Family Room Sea View

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1986
  • Year of most recent renovation : 2005
  • Total number of rooms : 334
  • Number of floors (main building) : 8
  • Number of floors (annexe) : 7
  • Double rooms : 159
  • Suites : 16
  • Villas : 16

Occidental Tucancun is booked in hotel categories: Business hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 11:00:00
  • Mobile phone coverage
  • Wi-fi* 12 USD Per unit/night
  • Car hire
  • Transfer service
  • Airport Shuttle*
  • Room service*
  • Laundry service*
  • Launderette*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Library
  • Towels and bed linen*

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Windsurfing*
  • Table tennis
  • Aerobics
  • Fitness*
  • Basketball*
  • Volleyball
  • Beach volleyball
  • Billiards
  • Mini golf*
  • Golf*
  • Tennis
  • Badminton*
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Massage*
  • Spa treatments*
  • Hairdressing salon
  • Beauty salon*
  • Spa centre*

Business

  • Meeting room : 1
  • Projector*
  • Business centre

Restaurant service

  • Bar
  • Restaurant : 4
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • Children playground*
  • Kids’ club
  • Entertainment programme for adults
  • Theatre / auditorium
  • Game room
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Disability-friendly bathroom
  • Shower
  • Hairdryer
  • Satellite TV
  • Radio
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Safe*
  • Wheelchair-accessible
  • Smoke detector
  • Housekeeping
  • Cot on demand

Meals

  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks own brands

Tripadvisor Reviews

Tripadvisor traveller rating

13149 reviews

Traveller rating

Excellent
7075
Very good
3142
Average
1512
Poor
764
Terrible
656

Rating summary

Location4.5
Sleep Quality4.1
Rooms4.0
Service4.2
Value4.0
Cleanliness4.3

Recent Tripadvisor reviews

I1275YDdavidg

 

Roaches and falling ceiling

31 Jul 2025
Had to change rooms 2 times - 1st room had roaches the 2nd room the ceiling literally fell in the bathroom (not just a small piece …drywall, stones and rock)and the staff was annoyed that I wanted to change rooms - I should have left but, I had already paid for the room and family members were also staying at the same resort

rafacuba

Raleigh, North Carolina

Nice, affordable stay.

30 Jun 2025
Simple hotel with nice facilities and basic food offer. Staff was very nice but food offer could be better.

sharonfG4989VP

 

Alberto is the best waiter

31 Jul 2025
Out of our entire stay the best was the service in the buffet area. Alberto was working wonderful! He was very friendly and attentive. He took time to speak with us each time we came in to eat. He always made sure we were happy and had everything we needed. He also went out of his way to make sure our son who only eats chicken nuggets had something to eat every night. If you have the chance to have him wait on you, you will not be disappointed!

CivicsGuy1

Dallas, Texas

Budget hotel

30 Jun 2025
Clean hotel at a low price. Workers are very nice and accommodating. If you are looking for a luxury hotel to be pampered at, this is not it. But if you want a low price, don’t mind it being a little dated and have low expectations, you can save some money. The main drawback is that the selection of food is very limited and average at best. The only real negatives are that the air conditioning is not that great, take a fan, and there is much shade on the beach. They should put some palapas out there.

colospringstraveler5

 

Great location, friendly staff, would return

30 Jun 2025
We had the family 2 bedroom. Those are located in the 2 story buildings right on the beach so we had a great view. Staff was mostly friendly, the seafood restaurant was great. Buffet was pretty decent. The grounds are well kept and the pools are nice. No consistent poolside beverage service, but each pool does have a bar you can walk to, but the line can get a bit long. No umbrellas for the beach, although it seems you can rent one. Some of the palm trees on the beach give a bit shade.

Tripadvisor Overview

Well located, with spectacular beach, mostly all the rooms looking for the ocean.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return