This was our 5th trip to this resort and we can’t wait to go back! The resort is clean and the grounds immaculate! But mostly it’s the resort staff that make things so special including Berwin, Justina and Jon at the Privledge pool bar, Carlos on the entertainment team, Carmen at Pez Dana breakfast buffet, Anna at the lobby bar, Wilbur the train driver, Luis at Dolce Vita, Mosotis our room maid and Deiby our butler along with Alrjandro the butler! These people care and make your stay even more special. We believe your vacation is what you make it - if something isn’t working for you change it and turn it around to the positive! We won’t hesitate to go back!