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Ocean Riviera Paradise All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 15787 reviews

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Official Description

Set in a prime location of Playa Del Carmen, Ocean Riviera Paradise puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the property are daily housekeeping, concierge, elevator, 24-hour check-in. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Playa Del Carmen, Ocean Riviera Paradise will make you feel instantly at home.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Golf
  • Tennis
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub

Room Prices & Availability

Rooms

1 / 3

Junior Suite Privilege Junior Suite Rooftop Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Make-up mirror
  • Soundproof room
  • Wi-fi
  • Desk
  • Shower
  • Hydro-massage bath
  • Cable TV
  • Terrace
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Privilege Master Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Radio
  • Desk
  • Hydro-massage bath
  • Terrace
  • Satellite TV
  • Make-up mirror
  • Soundproof room
  • Shower
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Eden Junior Suite Sea View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Alarm clock
  • Fan
  • Bathroom
  • Smoke detector
  • Wheelchair-accessible
  • Hot tub
  • Room size (sqm) : 45
  • Hairdryer
  • TV
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 2

Junior Suite Privilege Junior Suite Rooftop Garden View

Bedroom : King-size bed 150-183 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Alarm clock
  • Hot tub
  • Wheelchair-accessible
  • Wake-up service
  • Bathroom
  • Minibar
  • Fan
  • Plug adaptor
  • Housekeeping
* Some services shall be paid at the establishment
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1 / 3

Suite Eden Master Suite Rooftop

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Number of bedrooms : 1
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Room size (sqm) : 45
  • Plug adaptor
  • Housekeeping
  • TV
  • Hairdryer
* Some services shall be paid at the establishment
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Suite Privilege Master Suite Swim Up

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Fan
  • Cable TV
  • Alarm clock
  • TV
  • Wi-fi
  • Tea and coffee making facilities
  • Shower
  • Hairdryer
  • Soundproof room
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
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1 / 2

Junior Suite Eden Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hydro-massage bath
  • Alarm clock
  • Desk
  • Satellite TV
  • Plug adaptor
  • Housekeeping
  • Radio
  • Shower
  • TV
* Some services shall be paid at the establishment
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1 / 2

Family Room Daisy Familiar Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Soundproof room
  • Make-up mirror
  • Satellite TV
  • Terrace
  • Cable TV
  • Hydro-massage bath
  • Shower
  • Desk
  • Radio
* Some services shall be paid at the establishment
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1 / 3

Junior Suite Eden Junior Suite Rooftop Sea View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Plug adaptor
  • Alarm clock
  • Hot tub
  • Tea and coffee making facilities
  • TV
  • Satellite TV
  • Wheelchair-accessible
  • Terrace
  • Cable TV
* Some services shall be paid at the establishment
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1 / 4

Junior Suite Eden Junior Suite Jacuzzi In Balcony

Bedroom : King-size bed 150-183 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Hot tub
  • Make-up mirror
  • Soundproof room
  • Wi-fi
  • Radio
  • Desk
  • Shower
  • Satellite TV
  • Plug adaptor
* Some services shall be paid at the establishment
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Junior Suite Junior Suite Standard

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Soundproof room
  • Wi-fi
  • Radio
  • Desk
  • Shower
  • Satellite TV
  • Plug adaptor
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
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1 / 2

Junior Suite Privilege Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Double bed 131-150 width (2 units) or Sofa bed (1 unit)

Facilities

  • Alarm clock
  • Individually adjustable air conditioning
  • Wi-fi
  • Shower
  • Soundproof room
  • Make-up mirror
  • Hi-fi
  • Satellite TV
  • Terrace
* Some services shall be paid at the establishment
+ More

Junior Suite Privilege Junior Suite Swim Up

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Fan
  • Tea and coffee making facilities
  • Number of bedrooms : 1
  • Room size (sqm) : 45
  • Plug adaptor
  • TV
  • Wheelchair-accessible
  • Satellite TV
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Eden Junior Suite Swim Up

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Hot tub
  • Wheelchair-accessible
  • Smoke detector
  • Bathroom
  • Fan
  • Alarm clock
  • Housekeeping
  • TV
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 3

Family Room Daisy Familiar Junior Suite Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Individually adjustable air conditioning
  • Soundproof room
  • Bathroom
  • Hairdryer
  • Make-up mirror
  • Plug adaptor
  • Satellite TV
  • Terrace
  • Room size (sqm) : 45
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Eden Junior Suite Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Hydro-massage bath
  • Wheelchair-accessible
  • Wi-fi
  • Smoke detector
  • Tea and coffee making facilities
  • Bathroom
  • Room size (sqm) : 45
  • Fan
  • Shower
* Some services shall be paid at the establishment
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Suite Eden Master Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Radio
  • Desk
  • Hydro-massage bath
  • Terrace
  • Satellite TV
  • Make-up mirror
  • Soundproof room
  • Shower
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Eden Junior Suite Rooftop

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Soundproof room
  • Wi-fi
  • Desk
  • Shower
  • Hydro-massage bath
  • Cable TV
  • Terrace
  • Satellite TV
  • Room size (sqm) : 45
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Privilege Junior Suite Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Smoke detector
  • Bathroom
  • Fan
  • Alarm clock
  • Housekeeping
  • TV
  • Hairdryer
  • Room size (sqm) : 45
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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Junior Suite With Balcony

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Junior Suite Ocean View

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Suite Garden View

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Family Room Garden View

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Junior Suite Eden

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Double Standard

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Room Sea View

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Family Room Pool View

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Junior Suite Standard

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Room Duplex

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Junior Suite Superior

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Room With Balcony

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Suite Pool View

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Junior Suite Sea View

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Junior Suite Pool View

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Room Pool View

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Suite Luxury

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Suite Pool View

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Junior Suite With Private Pool

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Junior Suite With Jacuzzi

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Suite Standard

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Double Deluxe Sea View

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Junior Suite Capacity 2

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Junior Suite With Balcony

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Room Garden View

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Family Room Standard

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Junior Suite With Balcony

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Junior Suite Standard

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Suite With Private Pool

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Double Sea View

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Room Standard

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Suite Standard

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Studio Pool View

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Suite Premium

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Double Pool View

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Junior Suite Deluxe

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Suite Superior Garden View

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Junior Suite With Jacuzzi

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Double Deluxe

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Junior Suite Standard

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Room Deluxe Pool View

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Junior Suite Standard

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Junior Suite Premium

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Room Superior

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Suite Pool View

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Double Or Twin Superior

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Junior Suite Garden View

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Junior Suite Standard

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Suite Prestige

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Suite With Jacuzzi

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Suite Superior

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Double With Private Pool

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Double Garden View

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Junior Suite Deluxe Sea View

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Junior Suite Prestige

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Suite Sea View

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Double Or Twin Superior Pool View

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Junior Suite Luxury

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Double Premium

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Junior Suite With Views

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Suite Pool View

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Room Deluxe Garden View

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Suite Standard

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Junior Suite Prestige

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Junior Suite Pool View

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Suite With Private Pool

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Statistics & Profile

  • Year of construction : 2016
  • Total number of rooms : 782
  • Number of floors (main building) : 4
  • Junior suites : 782

Ocean Riviera Paradise All Inclusive is booked in hotel categories: Business hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Golf
  • Tennis
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 05:30:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls*
  • Car hire*
  • Secure parking
  • Room service
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop*
  • Garden
  • Terrace
  • Concierge
  • Sun terrace*
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Library
  • Towels and bed linen*

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Windsurfing
  • Sailing*
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Golf*
  • Tennis
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre* from 08:00:00 to 20:00:00

Business

  • Conference room : 9
  • Meeting room : 9
  • Projector*
  • Conference hostess*
  • Printer*
  • Photocopier*
  • Business centre*
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 11
  • Smoking area*
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool 5 from 2022-05-19 to 2023-12-23
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for children from 09:00:00 to 19:00:00
  • Casino
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Meals

  • Breakfast buffet from 07:00:00 to 11:00:00
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks own brands from 09:00:00 to 02:00:00
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

15787 reviews

Traveller rating

Excellent
10812
Very good
2123
Average
1191
Poor
684
Terrible
978

Rating summary

Location4.3
Sleep Quality4.3
Rooms4.2
Service4.1
Value4.1
Cleanliness4.2

Recent Tripadvisor reviews

emurphyDublin

 

Excellent Vacation & Resort

30 Apr 2025
Stayed: April 10th–22nd | Family of 5 As Europeans, we usually spend our summer holidays in southern Europe. This year, a work commitment brought us to Mexico, and after comparing prices, we realised two weeks here would be on par with our usual European trips. We chose Ocean Riviera Paradise based on this and previous H10 experiences—and it exceeded expectations. Here’s a breakdown based on categories I found useful in other reviews: Food & Drinks The food was consistently excellent across all the restaurants. There’s a huge variety, and we never struggled to find something great. For lunch, Ocean Burger and Pez Vella were our favourites thanks to its views and ocean breeze—perfect after pool or beach time. We dined in all the restaurants except Blue Moon and found the service and quality top-notch throughout. Given the size of the resort, the consistently high standards are a credit to the staff. Service & Staff The staff are outstanding. Friendly, helpful, and always ready to go above and beyond. We never had a negative interaction. A special thanks to Gregorio in the kids club—he made a big impression. Facilities / Beach / Pools Having stayed at an H10 in Lanzarote, we expected a solid standard, but this location is on a much bigger scale. The public areas are immaculate, and the maintenance team does a fantastic job. The beach is a highlight—it offers the best of all worlds: ocean, sand, and pool. Washrooms were constantly cleaned, and staff regularly collected empty cups. The kids’ pool could get hectic, especially around the swim-up bar. We preferred the beach or Eden Pool, which was calmer. One suggestion: making the swim-up bar in the kids’ area alcohol-free might improve the family-friendly vibe, as some adults didn’t always adjust their behaviour to the setting. That said, the lifeguards were fantastic—attentive and safety-conscious, offering life vests to children as needed. Rooms We stayed in two adjoining rooms in the Daisy building—this request was accommodated perfectly. The rooms were spacious, clean, and well-equipped for a two-week stay. For a family of five (2 adults, 3 kids), the layout worked well, with the kids having two queen beds and a large sofa bed. Rooms were serviced daily, and everything from the AC to the mini-fridge worked flawlessly. Check-In & Upsell We arrived late (around 11pm), and check-in was smooth and efficient. We were offered a ride to our room but opted to walk after the long flight. Importantly, we weren’t pressured into any timeshare or upgrade pitches, which was refreshing, if you wanted it I’m sure you could ask. Sunbeds This is one area that could use improvement. Towels were reserving sunbeds as early as 7am, and many beds stayed “occupied” all day without anyone using them. A token or nominal fee system might help discourage this behaviour and make access fairer for everyone. Final Thoughts This resort delivers on everything it promises and more. Our only gripe—sunbed management—is relatively minor. All in all, we had a fantastic stay and would absolutely recommend Ocean Riviera Paradise to anyone considering a family-friendly getaway in Mexico

K3971KDninas

 

Ask for mauricio and dani

30 Apr 2025
Very nice hotel, amazing food, great staff especially Daniel & Luis at the bar and Dani and Mauricio for entertainment. I loved the buffet Amaranto. They have amazing activities at the pool everyday. Volleyball and Foam parties. At night there’s a lot of shows, silent disco, star gazing and Hookah night.

379jonathanu

 

Ask for Danny and Mauricio

30 Apr 2025
This resort is pure fun and excitement! From thrilling adventures and breathtaking scenery to delicious food and super friendly staff, every moment was a perfect mix of relaxation and joy. Can't wait to return! We had such a great time with Danny and Mauricio!

286aleahg

 

Ask for Mauricio and Dani

30 Apr 2025
This resort is pure fun! Thrilling adventures, beautiful scenery, great food, and friendly staff. Every moment was exciting and relaxing. A perfect getaway—can't wait to return again soon! Mauricio and Daniel were great experience team members and made all of the day and night games a blast! Would definitely recommend friends to come here

kaitlinu2020

 

Ask for Mauricio and Danny

30 Apr 2025
Amazing resort with thrilling activities, stunning views, and top-notch service! Perfect mix of relaxation and adventure—every moment was unforgettable. Can't wait to come back! This resort is pure fun, the staff was so great we had an amazing time!

Tripadvisor Overview

The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving centre and a great choice of entertainment for the whole family.

More Hotel Information

To take into account

  • Early departure*
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return