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Ocean Riviera Paradise All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 16802 reviews

1 / 77

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Official Description

Set in a prime location of Playa Del Carmen, Ocean Riviera Paradise puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. To be found at the property are daily housekeeping, concierge, elevator, 24-hour check-in. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. No matter what your reasons are for visiting Playa Del Carmen, Ocean Riviera Paradise will make you feel instantly at home.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Golf
  • Tennis
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub

Room Prices & Availability

Rooms

1 / 3

Junior Suite Privilege Junior Suite Rooftop Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Make-up mirror
  • Soundproof room
  • Wi-fi
  • Desk
  • Shower
  • Hydro-massage bath
  • Cable TV
  • Terrace
  • Satellite TV
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Privilege Master Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Radio
  • Desk
  • Hydro-massage bath
  • Terrace
  • Satellite TV
  • Make-up mirror
  • Soundproof room
  • Shower
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Eden Junior Suite Sea View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Alarm clock
  • Fan
  • Bathroom
  • Smoke detector
  • Wheelchair-accessible
  • Hot tub
  • Room size (sqm) : 45
  • Hairdryer
  • TV
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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1 / 2

Junior Suite Privilege Junior Suite Rooftop Garden View

Bedroom : King-size bed 150-183 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Alarm clock
  • Hot tub
  • Wheelchair-accessible
  • Wake-up service
  • Bathroom
  • Minibar
  • Fan
  • Plug adaptor
  • Housekeeping
* Some services shall be paid at the establishment
+ More
1 / 3

Suite Eden Master Suite Rooftop

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Number of bedrooms : 1
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Room size (sqm) : 45
  • Plug adaptor
  • Housekeeping
  • TV
  • Hairdryer
* Some services shall be paid at the establishment
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Suite Privilege Master Suite Swim Up

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Fan
  • Cable TV
  • Alarm clock
  • TV
  • Wi-fi
  • Tea and coffee making facilities
  • Shower
  • Hairdryer
  • Soundproof room
  • Individually adjustable air conditioning
* Some services shall be paid at the establishment
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1 / 2

Junior Suite Eden Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hydro-massage bath
  • Alarm clock
  • Desk
  • Satellite TV
  • Plug adaptor
  • Housekeeping
  • Radio
  • Shower
  • TV
* Some services shall be paid at the establishment
+ More
1 / 2

Family Room Daisy Familiar Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Soundproof room
  • Make-up mirror
  • Satellite TV
  • Terrace
  • Cable TV
  • Hydro-massage bath
  • Shower
  • Desk
  • Radio
* Some services shall be paid at the establishment
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1 / 3

Junior Suite Eden Junior Suite Rooftop Sea View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Plug adaptor
  • Alarm clock
  • Hot tub
  • Tea and coffee making facilities
  • TV
  • Satellite TV
  • Wheelchair-accessible
  • Terrace
  • Cable TV
* Some services shall be paid at the establishment
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1 / 4

Junior Suite Eden Junior Suite Jacuzzi In Balcony

Bedroom : King-size bed 150-183 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Hot tub
  • Make-up mirror
  • Soundproof room
  • Wi-fi
  • Radio
  • Desk
  • Shower
  • Satellite TV
  • Plug adaptor
* Some services shall be paid at the establishment
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Junior Suite Junior Suite Standard

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Soundproof room
  • Wi-fi
  • Radio
  • Desk
  • Shower
  • Satellite TV
  • Plug adaptor
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
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1 / 2

Junior Suite Privilege Junior Suite Pool View

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Double bed 131-150 width (2 units) or Sofa bed (1 unit)

Facilities

  • Alarm clock
  • Individually adjustable air conditioning
  • Wi-fi
  • Shower
  • Soundproof room
  • Make-up mirror
  • Hi-fi
  • Satellite TV
  • Terrace
* Some services shall be paid at the establishment
+ More

Junior Suite Privilege Junior Suite Swim Up

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Fan
  • Tea and coffee making facilities
  • Number of bedrooms : 1
  • Room size (sqm) : 45
  • Plug adaptor
  • TV
  • Wheelchair-accessible
  • Satellite TV
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Eden Junior Suite Swim Up

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Hot tub
  • Wheelchair-accessible
  • Smoke detector
  • Bathroom
  • Fan
  • Alarm clock
  • Housekeeping
  • TV
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 3

Family Room Daisy Familiar Junior Suite Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wi-fi
  • Individually adjustable air conditioning
  • Soundproof room
  • Bathroom
  • Hairdryer
  • Make-up mirror
  • Plug adaptor
  • Satellite TV
  • Terrace
  • Room size (sqm) : 45
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Eden Junior Suite Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Hydro-massage bath
  • Wheelchair-accessible
  • Wi-fi
  • Smoke detector
  • Tea and coffee making facilities
  • Bathroom
  • Room size (sqm) : 45
  • Fan
  • Shower
* Some services shall be paid at the establishment
+ More

Suite Eden Master Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Radio
  • Desk
  • Hydro-massage bath
  • Terrace
  • Satellite TV
  • Make-up mirror
  • Soundproof room
  • Shower
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Eden Junior Suite Rooftop

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hot tub
  • Soundproof room
  • Wi-fi
  • Desk
  • Shower
  • Hydro-massage bath
  • Cable TV
  • Terrace
  • Satellite TV
  • Room size (sqm) : 45
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Privilege Junior Suite Garden View

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wheelchair-accessible
  • Smoke detector
  • Bathroom
  • Fan
  • Alarm clock
  • Housekeeping
  • TV
  • Hairdryer
  • Room size (sqm) : 45
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
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Junior Suite With Balcony

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Junior Suite Ocean View

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Suite Garden View

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Family Room Garden View

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Junior Suite Eden

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Double Standard

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Room Sea View

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Family Room Pool View

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Junior Suite Standard

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Room Duplex

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Junior Suite Superior

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Room With Balcony

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Suite Pool View

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Junior Suite Sea View

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Junior Suite Pool View

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Room Pool View

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Suite Luxury

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Suite Pool View

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Junior Suite With Private Pool

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Junior Suite With Jacuzzi

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Suite Standard

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Double Deluxe Sea View

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Junior Suite Capacity 2

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Junior Suite With Balcony

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Room Garden View

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Family Room Standard

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Junior Suite With Balcony

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Junior Suite Standard

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Suite With Private Pool

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Double Sea View

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Room Standard

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Suite Standard

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Studio Pool View

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Suite Premium

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Double Pool View

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Junior Suite Deluxe

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Suite Superior Garden View

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Junior Suite With Jacuzzi

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Double Deluxe

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Junior Suite Standard

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Room Deluxe Pool View

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Junior Suite Standard

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Junior Suite Premium

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Room Superior

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Suite Pool View

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Double Or Twin Superior

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Junior Suite Garden View

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Junior Suite Standard

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Suite Prestige

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Suite With Jacuzzi

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Suite Superior

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Double With Private Pool

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Double Garden View

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Junior Suite Deluxe Sea View

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Junior Suite Prestige

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Suite Sea View

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Double Or Twin Superior Pool View

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Junior Suite Luxury

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Double Premium

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Junior Suite With Views

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Suite Pool View

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Room Deluxe Garden View

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Suite Standard

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Junior Suite Prestige

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Junior Suite Pool View

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Suite With Private Pool

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Statistics & Profile

  • Year of construction : 2016
  • Total number of rooms : 782
  • Number of floors (main building) : 4
  • Junior suites : 782

Ocean Riviera Paradise All Inclusive is booked in hotel categories: Business hotels, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Golf
  • Tennis
  • Golf practice facility
  • Sauna
  • Steam bath
  • Hot tub

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 05:30:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls*
  • Car hire*
  • Secure parking
  • Room service
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop*
  • Garden
  • Terrace
  • Concierge
  • Sun terrace*
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private beach area
  • Library
  • Towels and bed linen*

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Windsurfing
  • Sailing*
  • Table tennis
  • Fitness
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Golf*
  • Tennis
  • Golf practice facility*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre* from 08:00:00 to 20:00:00

Business

  • Conference room : 9
  • Meeting room : 9
  • Projector*
  • Conference hostess*
  • Printer*
  • Photocopier*
  • Business centre*
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 11
  • Smoking area*
  • Poolside snack bar
  • Banquet hall
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool 5 from 2022-05-19 to 2023-12-23
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for children from 09:00:00 to 19:00:00
  • Casino
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Meals

  • Breakfast buffet from 07:00:00 to 11:00:00
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks own brands from 09:00:00 to 02:00:00
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

16802 reviews

Traveller rating

Excellent
11579
Very good
2212
Average
1236
Poor
730
Terrible
1045

Rating summary

Location4.3
Sleep Quality4.3
Rooms4.3
Service4.1
Value4.1
Cleanliness4.3

Recent Tripadvisor reviews

Z2485AKalexag

 

William 10/10

31 Mar 2026
Overall great place. But the star of this resort is the William who is part of the experience team. He is so much fun he is engaged with everyone and is never seen without a smile on his face. We loved singing and dancing with him. Thank you for making our experience that much more enjoyable

emmasotos

Montreal, Quebec

A great experience!

31 Mar 2026
We had such a good time with William! He truly kept us entertained and planned such fun activities. He got us out every night and joining the activities at the pool! He was the best! I appreciate him and love him!

808firstl

Willoughby, Lake County, Ohio

Great place for a family vacation.

31 Mar 2026
This is our second time visiting this resort. The ambiance here is excellent. Laid back, yet plenty of activities. The staff are mostly very friendly. One of the bartenders at our pool had an attitude problem, but everyone was was very pleasant. Notable mentions go to Cristina serving drinks around the pool, the staff of the coffee shop, especially David, and the folks working the buffet. The animals present make the resort especially fun for kids of all ages. The beach had some issues with seaweed but the staff did everything possible to keep it clean. The facilities and rooms are kept spotless and mostly operational without issues. We did need to call maintenance a few times, but they solved problems very quickly. Without a crystal ball I can say we will be back again!

langerbec

 

Great Resort - No Complaints!

31 Mar 2026
My husband and I stayed from March 15-20th. We were greeted by Manuel upon check in who helped us to upgrade to El Beso. Our luggage was stored as we arrived before lunch and check in was at 3pm (which we anticipated). He also helped us make a dinner reservation for that evening. We were able to relax by the pool and have lunch while we waited for our room to be ready. Once we got to our room, it was very clean and quite spacious. Our luggage was delivered very quickly with a smile. Our dinner reservation was booked for later in the evening, so we ordered room service on the app. It was easy to order and the food came a lot faster than we expected. We ate at La Locanda (shoutout to servers Mario and Jose for great service!) that night and it was delicious. We also ate dinner at Blue Moon, Margarita (shout out to Michael for great service) and the Steak House (shoutout to Wilbert for great service!) and were happy with all of our meals. The buffet at breakfast and lunch were great options. We always found something we enjoyed. With our El Beso upgrade, we were able to have breakfast at Margarita and enjoyed that a couple of mornings. We ate lunches at Pez Vela (beach restaurant), La Petite Creperie and El Beso Snack and enjoyed all of our meals. We spent most of our days poolside. Shoutout to Lizbeth for keeping our drinks full and to William and Andres on the entertainment team for all the fun and for having games we could play from our chairs! An overall great time!!

EmIskander

 

Kids club makes it a great experience

31 Mar 2026
Katia and Ana from kids club has been great with our kids, they are energetic, helpful and careful.

Tripadvisor Overview

The Ocean Riviera Paradise is a new five-star resort located on the seafront in the Playa del Carmen area of the Riviera Maya. The resort is noteworthy for its size and the extensive selection of services on offer. It boasts spectacular swimming pools, exclusive Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, Privilege, Exclusive Rooms and Services, a Dive It! diving centre and a great choice of entertainment for the whole family.

More Hotel Information

To take into account

  • Early departure*
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return