⏰ check in 15.00 check out 12.00 🏊♂️ 🏋️♂️💼 🧖🤽♂️🤾♂️💆Activities 🅿 Free Parking -prior reservation 🛫 Airport 31 km 🐾Pets not allowed 🤷♂Language spoken: English, Thai 🌏320/2 Phrabaramee Road, Tambon Patong, Amphur Kathu, Phuket 83150, Phuket I recently stayed at this hotel. Arrived at 1 pm check-in allowed at 2.30 pm and the process was smooth. We booked one Grand Ocean Room with balcony. Let us now move to the review of facilities and my experience ( Rating have been assigned in a Scale of 1 to 5 , 5 being highest):- A. Location : Located at the sea front in Patongvarea, the hotel is away from the noise of Patong beach The location is very quiet and about 1.5 km from City Centre. Hotel arranges paid airport pick up on request and also have free shuttle to and from Patong Beach City Centre every 30 minutes from 9.30 am till 10 pm. One important point. The hotel foes not have any air-conditioned space in the building excepting the room. Both the restaurants and the lobby area also do not have air- conditioning. If you are not in favour exposed to hot snd humid Phuket weather (like me), this hotel is not meant for you.(Rating 4). B. Room : Our room in 4th floor was spacious, about 573 square feet in size , very well furnished, with a king sized bed, cloth storage area, Flat screen TV , small sitting area with coffee table, writing table . Bed was perfectly soft, comfy with linens and multiple pillows . The room had wood vinyl flooring and clean and have all amenities that you expect in a star property viz. tea making facility, refrigerator, minibar, slippers, safe etc. Adequate bottles of water are provided and tea and coffee pouches replaced every day. Toilet was spacious with a seperate shower enclosure, area with bath tub, dressing area and toilet enclosure . Toilet is fitted with sanitary fitings of top quality with hot and cold water. Toileteries like dental kit, shampoo, body wash and body lotion were provided. Towels were rightly soft. Quality of toileteries are of good quality. Room had good air conditioning. Our room had a large sea facing balcony with sitting. The room had very good wifi connection. Adequate drinking water in sealedbottleswere provided and coffee and tea pouches replaced daily(Rating 4.5) C. Facilities : The hotel has all facilities that you expect in a star resort. The lobby and reception area is large with matching decor with sea view. The hotel has business centre, laundry and ironing service, two restaurants, fully stocked bar, spa and wellness centre, outdoor infinity swimming pool with sun umbrellas and cocierge service, tour service, game room etc. Room service is available. (Rating 4.5) D. Dining options: The hotel has limited dining options. Only one restaurant serves all dining options including buffet breakfast. There is a pool side resto bar. There us well stocked Bar at the ground level. Food menu at the restaurant is has wide choice and is also reasonably priced . However, a hotel of it's standard should've more specialiry restaurants and must have an air-conditioned area. Dining at a open hall without air-conditioning in hot and humid Phuket weather is not all enjoyable.(Rating 3.5). E. Overall service : The hotel has very well behaved, extremely polite and service oriented team of staff at the reception and also at its housekeeping. All our needs were met with smile and everybody were ready to help. Communication is a problem area since most of its staff are not very well versed in English. (Rating 4). F. Suggested improvements:- 1. The resort must think of introducing air-conditioned dining area.; 2. Hotel of it's standard should have more dining options. The location and extremely service oriented team of staffs are some of the major positives of this property. Good option to stay in Phuket, if you love a quiet holiday. (OVERALL RATING 4)