We booked through AirNz Expedia site in August 2024 and when we arrived in May 2025, the hotel was closed, no staff, pools emptied and rooms locked. We had not received any notifications that the hotel had been closed or was not in operation. There was no signage anywhere around the hotel to state it was closed either. We had to park the car in a free car park 7min walk away and noticed how steep the steps were to the hotel. Besides the closure, the views we could of had would have been stunning at sunset. It was unfortunate that this happended, but within 30 minutes, we had already booked a 5 star hotel that was half the price of this one and was actually open!