Otium Senses X Life Hotel

Adults-only honeymoon? It's more like a Wi-Fi-free wilderness retreat. No indoor pool, no disco, no real beach bar (unless you count soft drinks a party), and staff that needed Google Translate to understand "no internet... again." Food? So forgettable we walked 15 mins into town every night just to taste something good. Clean, sure—but that’s about it. Do yourself a favour: spend your money somewhere that actually wants guests to have a good time.

STAY AWAY ! absolutely filthy and run down. Bar staff (Russian Lady) was incredibly rude - would almost "throw" drinks at you , on one occasion there were no glasses - barlady just shrugged and walked off! - would rather be on her phone smoking. First room (nick named the Dungeon apparent) was horrific...blood on walls, smelt awful,fixtures hanging off, more mould and dirt in bathroom than Ive ever seen, patio area was used as a dumping ground, broken chairs,pictures and rubble - finally got moved into the hotel. Room was cleaner..just dont open the fridge - mouldy and smelly, dirty cups and food waste laying around the hotel (only clean area was reception). Sunbeds broken, no parasols and pool side dirty, beach was clean - sunbeds broken, no cushions to put on the beds, hotel bar only served beer/coke/water , food was laughable. Hotel food was poor, same choices everyday - luke warm - staff would take up tables to eat their own meals whether guest were seated or not.

Not perfect but had a great two weeks staff very helpful nice room's fantastic views food okay beer nice all in all a nice couple of weeks in the sun special thanks to the omelette lady and nanmere ,,panda excursions in the village definitely recommend and the dolphin bar for a great steak

Lovely hotel brilliant location, staff were friendly especially Nermin our waitress lovely lady .food was OK not brilliant but for what we paid for the hotel you can't expect 5 star food. Free WI FI and free safe in the room the outdoor pool was brilliant plenty of sunloungers for this time of the year. All in all a great holiday. Thanks

After finishing my 7 night stay at the XL Hotels in Sarigerme and I can say it definitely had its highlights however a lot of low lights had definitely brought it down ridiculously. The hotel building itself is stunning from the outside and is gorgeous to look at and is beautiful in pictures. However you can see a lot of wear and tear on the roof with missing panels and also in signage that is around the hotel which is something I would not expect from a 5 star hotel which is how it was advertised as through Sunshine Holidays. I'm not sure if it is due to the end of the holiday season however the staff, bare a few, were completely miserable and went out of their way to not understand you. On the other hand, the staff who worked clearing tables in the restaurant were lovely and always stopped to speak to you or shared a smile. When I had issues in the room (more to come on that) the receptionist I dealt with was lovely and she went out of her way to help me. At the private section of beach there was also a bar tender, who seemed like a gentleman in his late teens, went out of his way to help us with drinks. The room itself was good as a place to rest your head. However parts of it were completely grotty and dirty. When we arrived we thought we had a wasps nest on our balcony which was later found out to be a swallow's nest. The toilet was caked in lime scale, a telephone that is mounted to the way next to the toilet was held on by plasters, a mini fridge that was not working and completely soiled with brown stains. Most days me and my partner escaped the hotel to the village of Sarigerme to eat at their bars, explore the shops, and go to the beach. During the stay the toilet broke and would not flush as the cistern would not fill up. I brought this to the attention at reception and the lovely receptionist, the only member of staff who speaks English, reported it and made sure that we would be sorted. When we came back to the hotel that night it was still broken and the next day I went to reception again. This time it was someone else and we could only communicate via Google Translate which is a great inventive way to communicate however does not seem viable if you are working on reception and have a lot of guests from England and other English speaking countries. The hotel had no means of entertainment on a night or during the day, this might be due to the end of season however it's difficult not to long for another hotel when you can hear all the fun that people are having over in TUI BLU or TUI Magic Life. This led to us either going to the village or going to bed stupidly early. To finish I will leave my sentiments about the food. The breakfast mainly consisted of eggs in a scrambled or boiled variety however not much else. The food was also not labelled at breakfast meaning you had no idea what you was putting in your mouth apart from a guess. If you've got allergies, may the odds be ever in your favour 🍀. Lunch and dinner were a lot better with food being labelled but no allergens labelled. However it seemed like a disjointed concoction of food that didn't seem to fully go together in any shape or form. This led to me and my partner to go and eat in the village however if you've gone all inclusive then it defeats the point completely. In my opinion the location and views are stunning and beautiful however the inside of the hotel does not live up to this duty. It is nowhere closer to being 5 stars and in reality it is more of a 2. If I were to come back which I'd like to. I would not step foot in this hotel again!