I have so much to say about this place! Mauritius is a beautiful island and the hotel itself is stunning. We stayed there for 2 weeks. There are many many pluses and only a few minuses but i will try to keep my review as short as I can. Let me start with the most important part - we got married during our stay and i would like to say - Thank you Jenita! Thank you for everything! Jenita is the wedding coordinator that works in Outrigger. I was advised to contact her to discuss our wedding. We didn't have much time as we basically decided at the very last moment that we want the wedding to be done there and also to be fully legal. She had only 1 month to go through all the paper work needed prior the wedding, she was absolutely amazing! Jenita was chasing approval form the ministry and when they were delaying the response she went there personally to make sure everything will be okay. When we arrived at the hotel Jenita came to the reception to meet us and she offered her help not only with the wedding but for everything else. Next day we had a meeting with Jenita and we went through all the details about the wedding. The important part is again she was so nice, calming, caring and offering her help. My partner asked her where he can get a cable as he needed to transfer important document - she used her day off to go and personally look for the cable! A few days after, we had to go to the capital to follow up the process of the legal marriage. Jenita organised a taxi and she came with us. We had some troubles at the ministry as one of the ladies working there was refusing to approve our wedding day saying that she never received our documents month ago. Jenita was calm but firm, she was providing her all the evidence of the process being followed and finally we got our approval! We didn't felt stressed even for a moment having Jenita by our side. She took us for a lunch, took us shopping, showing us the beauty of Port Louis while waiting all the paperwork to be completed. Again i want to mention the cable :D Jenita couldn't find the cable that my partner needed so much, so going back from Port Louis she was calling all the shops around our route back to the hotel and she found it! She told the taxi driver to take us there and we finally got the precious cable! Before the wedding we got frustrated as we received not the best service at the bar. This is the first minus - the bar service isn't the best. Not at all. My partner wanted to give a polite feedback but the response was very surprising! He went to the manager and told him about our experience and he took it very seriously. Jenita again was there and she sent an email to the GM telling him what happened. Immediately Robert came and we realised that the GM has been serving us food on the beach restaurant. Robert is very, very polite, kind and professional. He made sure we had a pleasant stay until the end of our holiday. On our wedding day Jenita organised my partner to be in a different room so i could prepare without him seeing me before the ceremony. While Jenita was constantly checking on me, Robert went to see my partner and gave him a support going through all the stress before the biggest moment in our life. I am so happy and so grateful that my husband wasn't alone during the moments before the wedding. The ceremony was beautiful, Jenita was there again! I felt that she isn't just a wedding coordinator but also she is my best friend, my family, someone that really care! The day after, Jenita went again to Port Louis to drop our certificate so my partner again asked her if she could find him some sort of battery. And again she did! In the mean time i would like to mention another very special person - SAM! He is a manager in the main restaurant Mercado. I can not even describe how wonderful he is. He was so nice to us, so positive, the hardest worker in the whole island, he is not just a manager, he is a leader. I was working in hospitality for 8 years in the past, so i was curious to see the work ethic, the relationship between him and his staff. Incredible person! Making sure the guests are good but also cheering up the staff as well. Leading them and showing the best example. Thank you SAM! At the end of our stay he gave me a bag full of Mauritian herbs and all sorts of stuff. I love it! Thank you! A few days later Jenita had to go to Port Louis for a 4th time! Again, everything went smooth and we got our marriage certificate but not only that. Jenita bought us some souvenirs! But this wasn't even the nicest thing she done ! Jenita and her mum cooked for us and she brought us traditional Mauritian food on our last day!!!!!! My vocabulary isn't that rich to find the words to describe this beautiful lady! Thank you again Jenita. About the hotel itself: Rooms are slightly dated for 5 star hotel. House keeping is stunning. Rooms are very big, bed is amazing. About the restaurants: Main restaurant Mercado - good food, amazing service! Restaurant by the beach Edgewater- this is the most delicious sea food that i ever tried! Service is okay, again Robert and Vik were very good! The bar - not good service at all especially the bartenders! Raja from reception was so kind to us trying to help my partner when he hurt his leg during snorkelling! Thank you Raja! I want to finish this extremely long review by saying this - if i ever own a hotel/ restaurant i would steal Jenita and Sam to be at least a GMs! You guys are so so lucky to have them! Robert, thank you for your professionalism! You are incredible! We miss you all. Jenny and Vladimir <3