Palafitos Overwater Bungalow, By Karisma

Breathtaking place, the views, the food, the beaches , the attention provided was incredible, Fernando, Alberto, William, Yasser and the entire hotel staff were really amazing! Super recommended. I will definitely come back…………………..

When I started looking for an overwater bungalow The Palafitos popped up. I was surprised to see they were in Mexico. I weighed the pros and cons of here or going to the south Pacific and decided on here. Amazing! I first booked a regular bungalow and then changed my mind to upgrade to the elite. I wasn’t able to get the elite for the first two days there so I was able to see both sides. The regular overwater bungalow is beautiful and faced the beach. There are a lot more fish and marine life to see from your deck. But there wasn’t much of a breeze and got very hot later in the afternoon. At no fault of the resort there was a lot of seaweed and every morning you would watch as the workers worked very hard to clean it up. Then we moved to the elite. Absolutely gorgeous view. We had a wonderful breeze to help cool us down in the hot sun. There wasn’t as much marine life to see but there was some. If I had to choose between the two bungalows I would definitely take the upgrade and book the elite. The view is breathtaking. The food here is amazing. I have been to many resorts in Mexico and hands down this is the best food we’ve had. We didn’t try any of the restaurants in the main resort except for the taco restaurant and Pepitos for breakfast. The taco restaurant had some of the best tacos we’ve ever had. The Palafitos Wine and Grill restaurant was delicious. Even the room service food was excellent. I will say that the regular dinner menu has very small servings. Kind of like tastings. So if you’re expecting large portions for dinner on the regular menu you’ll be disappointed. Still delicious though. Service….unbelievable! Anything you ask for they deliver! Our butlers William and Pilar were wonderful and so accommodating. After they learn your likes and dislikes they just go ahead and do it for you. We brought our cooler with us and every morning they would fill it with ice and fill it with the beer of our liking. I can’t say enough about the two of them and their service. I would definitely go back and we’re already planning a trip back next year.

Amazing trip from start to finish. This is our second stay at Palafitos and it can't be beat. Our trip started with private transport in a comfortable, clean Lincoln Navigator with a personable driver. The Bungalow is spacious, comfortable and nicely appointed with a comfortable bed, private pool and sun deck. We enjoyed the beach and the ocean. The food at the palafitos restaurant is excellent and we ate all of our meals there or through room service. Our outstanding service was led by our butler staff of Aldo and Yassar who not only attended to our requests but as the week progressed anticipated our needs. Outstanding service was also provided by Randy, Julian, Lazarow, and Arturo in the restaurant/room service. Daniel at the beach bar and the beach butler (Maybe Enrique?) were awesome. Berta and the rest of our housekeeping crew were excellent as well. We can't wait to return!!

This was truly one of the most wonderful trips we have had in years and we have traveled all over the world. The food and over water bungalows were amazing but not even close to the service we received from every single person on property. We had Pilar and William as butlers and Alfredo seemed to know every guest by name. I highly recommend!

We have been here multiple times and the place is awesome. The entertainment staff was awesome. The foam party hosted by Jerik, Marco, Osvaldo, Kevin, dj Chris, and alex was great! Our room was always stocked with drinks and had a fresh pair of sheets.