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Palmaïa - The House of AïA Wellness All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 1471 reviews

Official Description

Strategically situated at the tail end of the most beautiful beach in the Riviera Maya, The House of AïA brings us Palmaïa, an exclusive beach enclave focused on connecting us to nature, ourselves, and the sanctity of life. Every effort was taken to ensure the original landscape remains untouched to feel the healing authenticity of old-growth trees and naturally occurring, cool-water cenotes. All guests reside in ocean-front suites: some with swim-out access to the infinity pools, others with sweeping views of the sea, and a few nestled among the ocean-side mangroves. Guests also enjoy high-end amenities without sacrificing environmentally friendly practices, while the restaurants offer the best cuisine in the region, extensive plant-based options, and impeccable style. But even still, the real jewels are the Architects of Life personal growth program and the Rituals of Sound series. The Hotel is Pet Friendly, for more information contact the hotel.

Amenities

  • Fitness
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment
  • Wheelchair-accessible
  • Car park
  • Wi-fi
  • Transfer service
  • Airport Shuttle
  • Laundry

Room Prices & Availability

Rooms

1 / 4

Suite Swim Out Queen Suite - Adults Only Area 3 Adults

Bedroom : Queen-size bed 150-154 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Bathrobes
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Smoke detector
  • Fan
  • Hairdryer
  • Safe
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More
1 / 4

Double Ocean Front Work Away Suite Adults Only-2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 50
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Swim Out King Suite With Bathtub - Adults Only Area 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Slippers
  • Housekeeping
  • Toiletries
  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
  • Smoke detector
  • Hairdryer
  • Direct dial telephone
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ocean Front Queen Suite - Adults Only Area 2 Adults

Bedroom : Sofa bed (1 unit) or Queen-size bed 150-154 width (2 units)

Facilities

  • Safe
  • Tea and coffee making facilities
  • Hairdryer
  • Balcony
  • Fan
  • Minibar
  • Smoke detector
  • Make-up mirror
  • Ironing set
  • Bluetooth speaker
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Swim Out Meditation Suite - Adults Only Area 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Toiletries
  • Hairdryer
  • Safe
  • Direct dial telephone
  • Turndown service
  • Outdoor swimming pool : 1
  • Room size (sqm) : 66
  • Terrace
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ocean Front Queen Suite - Adults Only Area 1 Adult

Bedroom : Queen-size bed 150-154 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Tea and coffee making facilities
  • Safe
  • TV
  • Ironing set
  • Shower
  • Balcony
  • Cable TV
  • Bathroom : 1
  • Minibar
  • Room size (sqm) : 50
* Some services shall be paid at the establishment
+ More
1 / 2

Double Ocean Front King Suite Adults Only - 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 50
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Single Ocean Front Work Away Suite - Adults Only 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 50
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Swim Out King Suite With Bathtub - Adults Only Area 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Slippers
  • Housekeeping
  • Safe
  • TV
  • Terrace
  • Wake-up service
  • Room size (sqm) : 50
  • Outdoor swimming pool : 1
  • Turndown service
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 6

Family Room Ocean Front Queen Suite 1 Adult + 1 Child

Bedroom : Sofa bed (1 unit) or Queen-size bed 150-154 width (1 unit)

Facilities

  • Ironing set
  • Bathrobes
  • Slippers
  • Toiletries
  • Wake-up service
  • Make-up mirror
  • Bluetooth speaker
  • Individually adjustable air conditioning
  • Bathroom : 1
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Swim Out Queen Suite 1 Adult

Bedroom : Queen-size bed 150-154 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Minibar
  • Bathroom : 1
  • Cable TV
  • Shower
  • Ironing set
  • TV
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Swim Out King Suite With Bathtub 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Cable TV
  • Wake-up service
  • Bathrobes
  • Ironing set
  • Slippers
  • Housekeeping
  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Queen Suite 3 Adults

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Hairdryer
  • Individually adjustable air conditioning
  • Smoke detector
  • Fan
  • Bluetooth speaker
  • Make-up mirror
  • Toiletries
  • Wake-up service
  • Bathrobes
  • Slippers
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Swim Out Queen Suite - Adults Only Area 2 Adults

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Smoke detector
  • Fan
  • Hairdryer
  • Safe
  • Direct dial telephone
  • Turndown service
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Ocean Front King Suite With Bathtub - Adults Only Area 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Housekeeping
  • Minibar
  • Slippers
  • Ironing set
  • Bathrobes
  • Wake-up service
  • Cable TV
  • Tea and coffee making facilities
  • TV
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 5

Double Ocean Front King Suite With Bathtub 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Hairdryer
  • Toiletries
  • Make-up mirror
  • Bathtub
  • Bluetooth speaker
  • Bathrobes
  • Slippers
  • Wake-up service
  • Housekeeping
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Family Room Ocean Front Queen Suite 1 Adult

Bedroom : Queen-size bed 150-154 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Housekeeping
  • Wake-up service
  • Bathrobes
  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Balcony
  • Shower
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Family King Suite 2 Adults + 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Hairdryer
  • Turndown service
  • Number of bedrooms : 1
  • Smoke detector
  • Room size (sqm) : 50
  • Balcony
  • Minibar
  • Tea and coffee making facilities
  • Shower
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Swim Out Queen Suite 3 Adults

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Make-up mirror
  • Shower
  • Outdoor swimming pool : 1
  • Turndown service
  • Bathrobes
  • Direct dial telephone
  • Cable TV
  • Safe
  • Bluetooth speaker
  • Fan
* Some services shall be paid at the establishment
+ More
1 / 9

Family Room Ocean Front Family Master Suite 2 Adults + 2 Children

Bedroom 2: Bunk beds (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 2
  • Direct dial telephone
  • Safe
  • Smoke detector
  • Number of bedrooms : 2
  • Turndown service
  • Hairdryer
  • Fan
  • Housekeeping
  • TV
* Some services shall be paid at the establishment
+ More
1 / 9

Family Room Ocean Front Family Master Suite 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Bunk beds (1 unit)

Facilities

  • Wake-up service
  • Bathrobes
  • Slippers
  • Bathtub
  • Bluetooth speaker
  • Make-up mirror
  • Toiletries
  • Bathroom : 2
  • Balcony
  • Shower
* Some services shall be paid at the establishment
+ More
1 / 9

Family Room Ocean Front Family Master Suite 2 Adults + 1 Child

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Bunk beds (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Slippers
  • Make-up mirror
  • Tea and coffee making facilities
  • Direct dial telephone
  • Bathtub
  • Safe
  • Minibar
  • Smoke detector
  • Number of bedrooms : 2
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Swim Out Queen Suite 2 Adults + 1 Child

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Minibar
  • Bathroom : 1
  • Cable TV
  • Ironing set
  • TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Family King Suite 2 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Individually adjustable air conditioning
  • Housekeeping
  • Tea and coffee making facilities
  • Safe
  • Minibar
  • Hairdryer
  • Shower
  • Direct dial telephone
  • Fan
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 9

Family Room Ocean Front Family Master Suite 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Bunk beds (1 unit)

Facilities

  • Wake-up service
  • Room size (sqm) : 66
  • Slippers
  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
  • Toiletries
  • Balcony
  • Shower
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Swim Out Meditation Suite - Adults Only Area 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Fan
  • Hairdryer
  • Safe
  • Direct dial telephone
  • Turndown service
  • Outdoor swimming pool : 1
  • Room size (sqm) : 66
  • Terrace
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Family King Suite 3 Adults + 1 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Fan
  • Hairdryer
  • Turndown service
  • Number of bedrooms : 1
  • Smoke detector
  • Room size (sqm) : 50
  • Balcony
  • Shower
  • Minibar
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Family Room Ocean Front Queen Suite 2 Adults

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Hairdryer
  • Fan
  • Number of bedrooms : 1
  • Smoke detector
  • Room size (sqm) : 50
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Housekeeping
  • Wake-up service
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Swim Out King Suite With Bathtub 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Cable TV
  • Wake-up service
  • Bathrobes
  • Ironing set
  • Slippers
  • Housekeeping
  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ocean Front Queen Suite - Adults Only Area 3 Adults

Bedroom : Queen-size bed 150-154 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 50
  • Turndown service
  • Direct dial telephone
  • Safe
  • Fan
  • Smoke detector
  • Hairdryer
  • Wake-up service
  • Housekeeping
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Double Ocean Front King Suite With Bathtub 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Wake-up service
  • Toiletries
  • Bathrobes
  • Shower
  • Housekeeping
  • Balcony
  • Bluetooth speaker
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
  • Slippers
* Some services shall be paid at the establishment
+ More

Single Ocean Front King Suite - Adults Only - 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 50
  • Wi-fi
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Swim Out Queen Suite - Adults Only Area 1 Adult

Bedroom : Queen-size bed 150-154 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Bluetooth speaker
  • Make-up mirror
  • Smoke detector
  • Fan
  • Hairdryer
  • Safe
  • Direct dial telephone
  • Turndown service
  • Outdoor swimming pool : 1
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Ocean Front Meditation Suite - Adults Only Area 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Housekeeping
  • Wake-up service
  • Bathrobes
  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Family King Suite 3 Adults + 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • TV
  • Room size (sqm) : 50
  • Ironing set
  • Hairdryer
  • Bathrobes
  • Cable TV
  • Housekeeping
  • Tea and coffee making facilities
  • Turndown service
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ocean Front King Suite 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Direct dial telephone
  • Tea and coffee making facilities
  • Hairdryer
  • Balcony
  • Fan
  • Smoke detector
  • Bathroom : 1
  • Toiletries
  • Minibar
  • Make-up mirror
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Swim Out Queen Suite 1 Adult + 1 Child

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Minibar
  • Bathroom : 1
  • Cable TV
  • Ironing set
  • TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Swim Out Queen Suite 2 Adults

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Make-up mirror
  • Minibar
  • Bathroom : 1
  • Cable TV
  • Ironing set
  • TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Ocean Front King Suite 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • Direct dial telephone
  • TV
  • Ironing set
  • Shower
  • Balcony
  • Cable TV
  • Individually adjustable air conditioning
  • Bathroom : 1
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 6

Family Room Ocean Front Family King Suite 1 Adult

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Housekeeping
  • Cable TV
  • Individually adjustable air conditioning
  • Bathroom : 1
  • Room size (sqm) : 50
  • Direct dial telephone
  • Safe
  • Smoke detector
  • Turndown service
  • Hairdryer
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Ocean Front King Suite With Bathtub - Adults Only Area 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
  • Toiletries
  • Slippers
  • Housekeeping
  • Wake-up service
  • Bathrobes
  • Ironing set
  • TV
* Some services shall be paid at the establishment
+ More
1 / 5

Family Room Ocean Front Queen Suite 2 Adults + 1 Child

Bedroom : Queen-size bed 150-154 width (2 units) or Sofa bed (1 unit)

Facilities

  • Hairdryer
  • Number of bedrooms : 1
  • Smoke detector
  • Fan
  • Room size (sqm) : 50
  • Bluetooth speaker
  • Make-up mirror
  • Toiletries
  • Wake-up service
  • Bathrobes
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Family King Suite 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Fan
  • Hairdryer
  • Turndown service
  • Smoke detector
  • Room size (sqm) : 50
  • Balcony
  • Shower
  • Minibar
  • Tea and coffee making facilities
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 7

Suite Ocean Front Meditation Suite - Adults Only Area 1 Adult

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Tea and coffee making facilities
  • TV
  • Wake-up service
  • Bathrobes
  • Toiletries
  • Slippers
  • Bluetooth speaker
  • Bathtub
  • Make-up mirror
  • Smoke detector
* Some services shall be paid at the establishment
+ More
1 / 7

Family Room Ocean Front Family King Suite 2 Adults + 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Fan
  • Hairdryer
  • Turndown service
  • Number of bedrooms : 1
  • Smoke detector
  • Safe
  • Direct dial telephone
  • Bathroom : 1
  • Individually adjustable air conditioning
  • Room size (sqm) : 50
* Some services shall be paid at the establishment
+ More

Family Room Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Queen Size Bed

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Ocean Front

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Two Queen Beds

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite Two Queen Beds

Facilities

  • Wi-fi
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2019
  • Total number of rooms : 234
  • Number of floors (main building) : 4

Palmaïa - The House of AïA Wellness All Inclusive is booked in hotel categories: Family hotels and Hotels with spa.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Transfer service
  • Secure parking
  • Valet parking
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Medical service*
  • Babysitting service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area : 4
  • Clothes dryer
  • Private beach area
  • Bikes available
  • Towels and bed linen

Activities

  • Fitness

Health and beauty

  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 4
  • Non-smoking area
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 4
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children from 10:00:00 to 17:00:00
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Full board
  • Full board with drinks
  • All inclusive
  • All inclusive with alcoholic drinks top brands
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

1471 reviews

Traveller rating

Excellent
1392
Very good
41
Average
23
Poor
9
Terrible
7

Rating summary

Location4.9
Sleep Quality4.9
Rooms4.9
Service4.9
Value4.8
Cleanliness4.9

Recent Tripadvisor reviews

caitlinmurphym

Barrington, Illinois

2nd Time- Absolutely wonderful experience!!!

31 May 2025
Palmaia is the best relaxation getaway you could ask for! The first time was just my husband and I, and the second time we returned with 24 friends- we knew it was the perfect place to share and everyone would love it- they did. All the amenities are top notch, it’s breathtaking & exquisitely unique, the food is so fresh & delicious, the classes are fabulous, the spa is ABSOLUTELY DIVINE, & the customer service is wonderful. Some specific thank you’s to the amazing staff: The truly fantastic Nomadic Guide Oscar Sanchez. The incredibly talented artist Iva & sound healer Ram. At the Bar & Charly’s- Danny, Enrique, Abraham, Argue, & Alfredo. At Su Casa & Mar de Olivo- Ismael, Sergio, Luis, Garcia, Jasmine, Chris, & Miguel. At the Spa: Magdalena, Erika, & Gustavo. And at the Front Desk & Drivers: Eli, Ivan, Jos, & Raul. Thank you Palmaia for another incredible stay! And thank you for providing a beautiful experience, space to heal, sustainable resort, & an elevated place for vegans.

X4294QSdylanr

 

A Magical Getaway

31 Aug 2025
My partner and I had one of the most magical and meaningful trips at Palmaia, The House of Aia. The resort is stunning - we felt like we were surrounded by a green screen. The interior design is exquisite, and the attention to detail is impeccable. The food is even better than advertised, for vegans, vegetarians, and meat-eaters alike. UME was our favorite (thank you Sergio for you outstanding service!). Most notably, the staff and service were what took our experience to the next level. As a guest, you are given a Nomadic Guide (or two!) who are there virtually any hour of the day to take care of anything you need. Kasandra greeted us every morning with contagious positive energy, the day's schedule of activities, thoughtful recommendations, and proactive service. We were so sad to have to say goodbye to her after our magical 4 days. The activities are all well-curated and meaningful, led by authentic and passionate teachers. One of our favorite spots at the House of Aia was the Eolo Beach Bar. The vibes and ambience were second to none, and we already miss our buddy Enrique who took exceptional care of us throughout our stay. Finally, my partner and I purchased the Couples Ritual/Massage package at the Atlantis Spa. It was truly an unforgettable experience that brought us even closer together. The House of Aia will always be incredibly special to us and we can't wait to return.

owla2018

 

The resort exceeded my expectations

30 Nov 2023
I was a little skeptical of all the great reviews and articles I've read on this resort but Palmaia actually lived up to the hype and I will be telling all my friends and family to go there! What stood out the most for me was the genuine and authentic friendliness and courteousness of ALL the staff. I expected some would be better than others and some not so much but really, everyone was super helpful and gracious. That is truly exceptional. Bravo, Palmaia! Overall, the resort grounds and rooms are beautiful and well designed. The jungle foliage all around is amazing. The beds were very comfortable and the dual showers in the 2 Queen room was so smart! No waiting for a shower when you're 2 ladies trying to get ready for dinner! It's the little touches like this that really stand out and show that they really put some thought into the details. The availability of tons of bikes for cruising around the property was also wonderful to have as we were able to get a little exercise in the process. And being a short person, I really appreciated that they had smaller bikes for kids also! ;) Oh and the golf cart-like mini shuttles that you can call anytime if you want to ride rather than walk or bike! The plant based food was mostly very good - my friend and I both LOVED the Yakimeshi Herushi rice bowl at Ume (much tastier than it sounds!). The only dish I really didn't care for and sent back was the Pasta E Fagioli (too sweet!) at Mar de Olivo which we felt was the weakest of all their restaurants. I especially loved that according to the website they use 80% organic, which is super important to me as I eat 100% organic at home. The cocktails were also very tasty across each of the restaurant venues. We enjoyed the classes: yoga, meditation, watercolor painting, gong bath, whole body movement. And we saw that they are currently building just past the entrance tunnel, next to a tennis court both a padel court and a pickleball court, but sigh, I guess it's the resort next door, not part of Palmaia. The massage/facial combo we each got were very nice although my right scapula area was sore for days from the slightly too firm pressure but that's likely on me for wanting the stress knots released. The one piece of feedback I would give to management is this: The website is way overdone with flowery marketing verbiage that confuses more than clarifies! It's a turnoff and makes people not understand and/or trust what the resort is all about. Please consider a simpler approach to attract a wider group of visitors as currently it is only attractive to hardcore wellness fanatics. I will be back with others in tow as this was a lovely experience overall that I would definitely like to have again!

315zaidd

California

A Truly Special Honeymoon Experience at Palmaia The House of Aia

31 Jul 2025
We spent seven unforgettable days at Palmaia The House of Aia for our honeymoon, and it was everything we could have hoped for and more. This place feels different from the moment you arrive. It is calm, beautiful, and deeply intentional, the kind of place that lets you slow down, breathe, and truly connect with yourself and each other. We are so grateful to the wonderful team who made our stay so special. Eduardo, Jaime, Dany, and Sergio were incredible at every meal, making sure my dietary needs were cared for and always going the extra mile with kindness. The allergen friendly dishes, served in their own distinctive bowls, were a thoughtful touch and the food here, especially the creations from the chef artists and Charlie Tacos, was unforgettable. Gloria and Crystal welcomed us like family, always warm and genuine. Raul and Oscar made every drive feel easy and fun, a chance to chat and laugh. Kassandra and Fernanda, the amazing nomadic guides, made sure everything ran smoothly and helped us feel completely taken care of throughout the trip. The holistic artists brought something truly unique to our stay. From yoga to sound rituals, every session felt personal and grounding. It was a gift to be guided by people so passionate about what they do. Palmaia gave us a honeymoon we will never forget. It is a place where you can rest, reconnect, and experience kindness and care in every moment. We left feeling lighter, happier, and deeply thankful to everyone who made it possible.

Tripadvisor Overview

A distinctive, All-Inclusive concept offering a wellness retreat experience. Escape to our Wellness Resort in the Riviera Maya, where tranquility meets luxury amidst lush jungle and the Caribbean Sea. Palmaïa offers oceanfront suites, infinity pools, and natural cenotes with the calming sounds of the ocean. Wellness permeates every aspect of your stay with access to 30+ holistic activities like yoga and cacao ceremonies. Indulge in diverse culinary experiences at our gourmet restaurants, Healthy Café, and beachside Food Truck. Evenings are serenaded by organic beats at Eolo Beach Club. Our all-encompassing experience includes fiber-optic Wi-Fi, personal concierge service, and valet parking. Enhance your wellness journey at the acclaimed Atlantis Spa, where ancient wisdom meets modern healing. Featuring 234 rooms, each offers spacious balconies, health-conscious minibars, and premium bedding. Experience wellness in every moment at Palmaïa.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return