We stayed as a family and were very happy with the hotel. The staff were friendly, professional, and truly cared about the guests. Food and drinks were available everywhere—on the beach, by the pool, and inside. They serve quality branded alcohol, not cheap local spirits. Rooms were clean, well-furnished, and room service was reliable. The hotel is excellent for kids—you can leave them in the kids’ club where they’re well cared for and entertained. Evening shows are much better than at other resorts. The entire place is well organized, people are spread across different areas so nothing feels crowded, even at full capacity. No queues, no stress. Food is freshly prepared and really tasty. The only downside were some rude Russian guests and overpriced goods in the hotel market—but neither reflects on the hotel itself. Overall, we were very satisfied and would gladly return.