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Paradisus La Perla (Adults Only) All Inclusive

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 4180 reviews

1 / 157

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Official Description

Located in a stunning little bay, the hotel is within walking distance of beaches and Playa del Carmen town centre. There is a plethora of attractions in the vicinity and the hotel is also close to famous Mayan archaeological sites such as Tulum, Chichen Itza and Coba. Paradisus La Perla Adults Only features air-conditioned rooms with free WiFi throughout the property. The resort has an outdoor pool and hot tub, and guests can enjoy a meal at the restaurant Free private parking is available on site. Room Service – Included. Service charge of $5 usd per delivery applies. Royal Service categories will have the service included with no extra fee. A supplement applies to book Bali Beds located at La Perla or La Esmeralda swimming pool area.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Fitness
  • Beach volleyball
  • Golf
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Entertainment
  • Theatre / auditorium

Room Prices & Availability

Rooms

Room Roulette Room - La Perla O La Esmeralda

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Safe
  • Shower
  • CD player
  • Centrally regulated air conditioning
  • Balcony
  • Hairdryer
  • Cable TV
  • Bathroom
  • Background music
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Two Bedrooms Master Suite

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Make-up mirror
  • Slippers
  • Centrally regulated air conditioning
  • CD player
  • Balcony
  • Hairdryer
  • Cable TV
  • Bathroom
  • Direct dial telephone
  • Individually adjustable heating
* Some services shall be paid at the establishment
+ More

Suite Two Bedrooms Master Suite

Bedroom : King-size bed 150-183 width (1 unit)
Bedroom 2: Double bed 131-150 width (2 units)

Facilities

  • Ironing set
  • Shower
  • Room size (sqm) : 143
  • Balcony
  • Centrally regulated air conditioning
  • CD player
  • Wake-up service
  • Bathroom
  • Housekeeping
  • DVD player
* Some services shall be paid at the establishment
+ More

Suite The Reserve Master Suite - Swim Up 3 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Cot on demand
  • Shower
  • Wheelchair-accessible
  • Turndown service
  • Individually adjustable air conditioning
  • DVD player
  • Slippers
  • Telephone in the bathroom
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite The Reserve Master Suite - Swim Up 2 Adults

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Cot on demand
  • Shower
  • Slippers
  • DVD player
  • Turndown service
  • Wake-up service
  • Individually adjustable air conditioning
  • Smoke detector
  • Toiletries
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More

Suite The Reserve Junior Suite - Garden View 3 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Cot on demand
  • Shower
  • DVD player
  • Wheelchair-accessible
  • Turndown service
  • Wake-up service
  • Individually adjustable air conditioning
  • Slippers
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Suite Master Suite- Garden View 3 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Ironing set
  • Room size (sqm) : 65
  • Pay movies
  • Safe
  • Make-up mirror
  • CD player
  • Centrally regulated air conditioning
  • Internet access
  • Hairdryer
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Master Suite Garden View 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 60
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Suite The Reserve Junior Suite - Garden View 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Shower
  • Slippers
  • DVD player
  • Wheelchair-accessible
  • Turndown service
  • Wake-up service
  • Individually adjustable air conditioning
  • Smoke detector
  • Toiletries
* Some services shall be paid at the establishment
+ More
1 / 3

Suite The Reserve Suite - Garden View Suite 3 Adults

Bedroom : Double bed 131-150 width (2 units)
Living room : Sofa bed (1 unit)

Facilities

  • Pay movies
  • Number of bedrooms : 1
  • Safe
  • Make-up mirror
  • CD player
  • Hairdryer
  • Balcony
  • Cable TV
  • Bathroom
  • Direct dial telephone
* Some services shall be paid at the establishment
+ More
1 / 2

Suite The Reserve Junior Suite - Swim Up 3 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cable TV
  • Hairdryer
  • Direct dial telephone
  • Individually adjustable heating
  • Make-up mirror
  • Safe
  • Centrally regulated air conditioning
  • Internet access
  • CD player
  • Balcony
* Some services shall be paid at the establishment
+ More

Suite Two Bedrooms Master Suite

Bedroom 2: Double bed 131-150 width (2 units)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Shower
  • Ironing set
  • Centrally regulated air conditioning
  • Safe
  • Make-up mirror
  • Direct dial telephone
  • Bathroom
  • Cable TV
  • Hairdryer
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Suite - Garden View 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Rollaways on demand (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Dining Area : 1
  • Shower
  • Slippers
  • Cot on demand
  • Individually adjustable air conditioning
  • Smoke detector
  • Alarm clock
  • Turndown service
  • DVD player
  • Housekeeping
* Some services shall be paid at the establishment
+ More
1 / 2

Junior Suite Junior Suite - Garden View 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Slippers
  • Cot on demand
  • Smoke detector
  • Shower
  • DVD player
  • Wake-up service
  • Wheelchair-accessible
  • Turndown service
  • Individually adjustable air conditioning
  • Room size (sqm) : 38
* Some services shall be paid at the establishment
+ More

Suite The Reserve Junior Suite - Swim Up 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Individually adjustable air conditioning
  • Shower
  • Slippers
  • Housekeeping
  • Wake-up service
  • Turndown service
  • Smoke detector
  • Toiletries
  • Room size (sqm) : 65
* Some services shall be paid at the establishment
+ More

Suite The Reserve Suite - Swim Up 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Shower
  • DVD player
  • Wheelchair-accessible
  • Turndown service
  • Wake-up service
  • Individually adjustable air conditioning
  • Slippers
  • Smoke detector
  • Ironing set
* Some services shall be paid at the establishment
+ More

Junior Suite Junior Suite - Garden View 3 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Slippers
  • Centrally regulated air conditioning
  • Smoke detector
  • Shower
  • DVD player
  • Wake-up service
  • Wheelchair-accessible
  • Turndown service
  • Individually adjustable air conditioning
  • Room size (sqm) : 38
* Some services shall be paid at the establishment
+ More
1 / 2

Suite Junior Suite - Garden View 2 Adults

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Hairdryer
  • Cable TV
  • Bathroom
  • Direct dial telephone
  • Individually adjustable heating
  • Make-up mirror
  • Safe
  • Centrally regulated air conditioning
  • CD player
  • Balcony
* Some services shall be paid at the establishment
+ More
1 / 3

Suite The Reserve Master Suite - Garden View 3 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Smoke detector
  • Cot on demand
  • Shower
  • DVD player
  • Wheelchair-accessible
  • Turndown service
  • Wake-up service
  • Individually adjustable air conditioning
  • Slippers
  • Telephone in the bathroom
* Some services shall be paid at the establishment
+ More

Suite Suite - Garden View 2 Adults

Bedroom : Double bed 131-150 width (2 units)

Facilities

  • Internet access
  • Bathroom
  • Hairdryer
  • Cable TV
  • Direct dial telephone
  • Make-up mirror
  • Centrally regulated air conditioning
  • Safe
  • CD player
  • Number of bedrooms : 1
* Some services shall be paid at the establishment
+ More

Suite The Reserve Master Suite - Garden View 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Shower
  • DVD player
  • Wheelchair-accessible
  • Turndown service
  • Wake-up service
  • Individually adjustable air conditioning
  • Slippers
  • Smoke detector
  • Ironing set
* Some services shall be paid at the establishment
+ More

Suite The Reserve Suite - Garden View 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Telephone in the bathroom
  • Balcony
  • Cable TV
  • Bathroom
  • Direct dial telephone
  • Make-up mirror
  • Safe
  • Centrally regulated air conditioning
  • Individually adjustable heating
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2011
  • Year of most recent renovation : 2011
  • Total number of rooms : 273
  • Number of floors (main building) : 1
  • Annexe (s) : 7
  • Number of floors (annexe) : 4
  • Junior suites : 124
  • Suites : 145
  • Disability-friendly rooms : 4

Paradisus La Perla (Adults Only) All Inclusive is booked in hotel categories: Business hotels, Golf hotels, Beach hotels, Hotels with spa, Only adults and Sport hotels.

Facilities

Most popular facilities

  • Aqua fit
  • Jet ski
  • Diving
  • Fitness
  • Beach volleyball
  • Golf
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Pool
  • Sun loungers
  • Parasols
  • Entertainment
  • Theatre / auditorium

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 00:00:00 to 12:00:00
  • Late Check-out*
  • Mobile phone coverage
  • Wi-fi*
  • Car hire*
  • Room service*
  • Laundry service*
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Gym
  • Golf desk
  • Luggage room*
  • Private beach area

Activities

  • Aqua fit
  • Jet ski*
  • Diving*
  • Fitness*
  • Beach volleyball
  • Golf*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub
  • Massage*
  • Spa treatments*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 14
  • Meeting room : 1
  • Projector*
  • Conference hostess
  • Photocopier*
  • Business centre*
  • Audio-visual equipment rental*

Restaurant service

  • Café
  • Bar
  • Restaurant : 14
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Theatre / auditorium
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Wi-fi

Meals

  • Breakfast buffet
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • All inclusive with alcoholic drinks top brands
  • Gluten-free meals
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

4180 reviews

Traveller rating

Excellent
3478
Very good
410
Average
139
Poor
77
Terrible
77

Rating summary

Location4.6
Sleep Quality4.6
Rooms4.7
Service4.7
Value4.5
Cleanliness4.8

Recent Tripadvisor reviews

danielrF7920MN

 

Family vacation

30 Apr 2026
Very good service with Nellia and Arturo

T3734NAerinr

 

Wonderful experience, wonderful service

30 Apr 2026
I loved this resort! Our concierge Carlos met with us soon after we checked in. He recommended restaurants, made our dinner reservations, arranged our transportation, and kept us updated about activities each day. We just had to relax and enjoy! Our first meal was at Sante, a very quiet and elegant restaurant serving breakfast and lunch. We met Renau who quickly became my favorite waiter! The service was excellent and we returned to Sante many times during our stay. I look forward to staying at this resort again soon.

Gillejan1974

Stockport, Greater Manchester, England

Beautiful and tranquil

28 Feb 2026
What a beautiful hotel, the staff are all so helpful and friendly, and the grounds and pools are immaculate. Our room was a Reserve Junior Suite Nature View. It was gorgeous, overlooking the reserve pool and the mangroves. The complimentary mini bar was well stocked and replenished daily, and we could ask for extras eg wine or spirits. Eduardo was our concierge and he genuinely couldn’t do enough for us. He checked in with us every day and was so helpful, he really made our stay extra special. We spent a lot of time on the beach, the sea was warm, shame about the seaweed (staff were out clearing it every day) but it didn’t stop us from swimming. Loved the cabanas on the beach, listening to the waves and all the wildlife in the mangroves and drinking daiquiris of course. So peaceful! We found the food to be mostly excellent, the only poor experience was in the Italian restaurant but this was more than made up for in the others; the service was of a very high standard and there was a good range of options. We also enjoyed the coffee bar which served great croissants and cookies, and the gelato stall too. There were activities daily and entertainment on every night. We didn’t really bother with this but my husband did book a fishing trip through the hotel and unfortunately this is the reason I have knocked off a star. The captain of the boat was extremely rude to my husband and as a result he came away with no photos of his catch. This was the one trip that he had always wanted to do and despite Eduardo’s best efforts, he has no mementoes - it left a sour taste. That said, it can’t take away from what was a wonderful trip - we would highly recommend the hotel and paying extra for the Reserve - maybe just don’t go fishing…

924alysham

 

Best stay at la Perla

30 Apr 2026
Had the best experience and stay. Hotel grounds are beautiful and well maintained. The staff is amazing, so attentive and caring. They took the best care of us. Special shoutouts to Cynthia who was the most amazing concierge, updated us on events for the dinner, made sure we had everything we needed and even brought us koi food to feed the fish. Christian and his baby mango drinks were the best! Daniel has the voice of an angel and was so much fun and just made sure we felt safe and taken care of. The spa services were also incredible and we had the best facials. Great experience and I would recommend

sarahadair6774

Farmington Hills, Michigan

You should go here.

30 Apr 2026
Upgrading to the Reserve is worth it. We had an excellent time. Everyone was so kind and attentive. Sad we couldn't just stay forever.

Tripadvisor Overview

Enjoy an incredible experience Adults only in the famous Playa del Carmen in Mexico. Surrounded by beautiful mangroves, this all-inclusive luxury resort is just steps from the most idyllic white-sand beaches. Your room will be your own private oasis, right on the beach and with amenities and services exclusive to The Reserve. Enjoy flavors from around the world in our restaurants and relax in our YHI Spa while enjoying our hydrotherapy circuit. This hotel has been recognized as a Recommended Hotel in the Star Awards 2022 by Forbes Travel Guide. Surrounded by cenotes with crystal clear waters and magical Mayan ruins, Playa del Carmen is the ideal setting for your vacation in Mexico. Let the gentle sea breeze and the sound of the waves lapping the shore accompany your dreams. The Reserve is the most distinguished and elegant service, designed to make your stay truly unique and unforgettable. Choose from a wide range of restaurants and bars, and participate in activities that will bring you closer to the local culture, such as Latin dance classes. Enjoy a space full of rest and vitality in our YHI Spa. And discover Romance by Paradisus, which offers you numerous alternatives to make your "I do" even more memorable.

More Hotel Information

To take into account

  • Only Adults
  • Identification card at arrival
  • Minimum check-in age : 18

Cards accepted

  • American Express
  • MasterCard
  • Visa
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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return