The Patong Heritage Hotel has been a great stay so far. The staff across reception, housekeeping, and the restaurant are incredibly friendly, helpful, and always smiling, which really does make a difference. The room works exactly as it should (not all hotels in Patong are like this) with hot showers, good facilities, and whilst the decor could use a little updating, it hasn’t taken anything away from the experience. With two pools offering places to relax and a great location just a short walk from Patong’s major attractions, the hotel has been great.