Just back from our 6th return visit to Peppers Seminyak and we are already talking about dates for next year. The villas are fabulous; the location is perfect (you can double how great the location is by using the back gate of the hotel to access some great restaurants within walking distance); spa is sensational - but the thing that sets Peppers apart, is the staff. They are so friendly, nothing is too much trouble, and we were treated this trip with the most gorgeous and super helpful trainees. It is so lovely when you call for a buggy to drive you to the main road and a smiling buggy driver is waiting for you, with nice chat and welcome by name. The villas could do with a little spruce up - the hotel recently celebrated its 18th birthday - but this is really the only area to improve. There are so, so, so many options in Bali - but we think this is still the best one.