Phulay Bay, A Ritz-Carlton Reserve

This hotel has been on my must stay list for some years. My husband and I were celebrating our 20th wedding anniversary so added this to our Thailand travel plans. 3 nights at this gorgeous hotel was amazing ! From check in to check out nothing was overlooked. We were met at check in by Ian the hotel manager and our butler Pin and our luxury stay commenced. Our Reserve villa with private pool was well appointed - the bed huge (like all other comments) and was very comfortable. Full amenities included in the room nothing was amiss. Breakfast daily was a lovely experience, including prosecco / cocktail bar. Breakfast buffet had great inclusions and if something wasn't there you just need ask and they will make it for you. The main pool was lovely - just as the images show and the team at the bar happy to assist in anyway. Thai Mojito making class at the beach bar was fun and a great inclusive activity in the afternoon. The shuttle boat to Hong Island is also a great activity, great way to see the local island area on the water. Dinner in the Thai restaurant was lovely, both the Larb Moo and Mussaman curry were tasty and well presented. Unfortunately, the seafood restaurant was fully booked the night we wanted to try. A lovely bath drawn each night for your arrival back from dinner - such a lovely touch - this hotel take relaxation to the next level. The grounds of the hotel are immaculate and a stroll through the gardens was lovely each day. Thank you to Pin and Ah our butlers who were so attentive and friendly, assisting every step of the way. Thank you so all staff throughout the hotel - all genuine and friendly, very attentive. I would highly recommend this secluded luxury hotel !

Our stay at The Ritz-Carlton JBR was nothing short of spectacular. The property is stunning, but what truly set it apart was the exceptional service. Our butler Yid went above and beyond each day with thoughtful touches that made us feel genuinely special. Director of Rooms Javid ensured everything ran smoothly and made us feel like VIPs from start to finish. Their hospitality, attention to detail, and warmth elevated the entire experience. One of the best hotel stays we’ve ever had – highly recommended

ritz carlton is outstanding property. the rooms are huge and only 60 of them . it is unique property worth a visit. Sri trang thai was best thai in krabi despite eating at saffron banyan tree , rayavadee also. But service of Ms Chada was 200/10. never experienced such quality in ,y over 500 hotels stays . the hotel is outstanding. beautiful pool and spa. breakfast has aloo paratha and pav bhaji. the Gm Vijay sagar was at front gate . experienced this second time in my life once in gwalior and now here. hats off to you. Rahul prajpati was very helpful. must visit.

It's an amazing site. The hotel doesn't have a lobby; instead, it has a mystical temple-like entry with floating water stones. The staff greets you and shows you to the room. The space is enormous! The room's paintings and doors were painted by hand. The largest bed in the world! Fantastic outdoor shower, tub, and shower. Although there is a private pool, we didn't spend much time in it. The service is outstanding! The pool is amazing. There are several restaurants and a children's club on the grounds. Everything was fantastic. Fantastic breakfast.

A Truly Exceptional Experience – The Ritz-Carlton Krabi Saved Our Holiday! We’ve just returned from the most incredible stay at The Ritz-Carlton, Krabi, and can honestly say it was the highlight of our three-week trip through Thailand as a family of four. From the moment we arrived, the staff went above and beyond to make us feel welcome – with special thanks to Angela, our wonderful hostess, who looked after us with such warmth and care, and to Pam in the kids club, who made our children feel so special and entertained. We initially stayed for just one night before moving to another nearby hotel – which, unfortunately, turned out to be a huge disappointment. It didn’t come close to the standard we had experienced at the Ritz, despite also being marketed as a five-star resort. Within hours, we were on the phone to the Ritz-Carlton team, who couldn’t have been more helpful. They arranged our return for a further four nights, and it honestly felt like coming home. Our villa was spacious, spotless, and incredibly comfortable. The resort grounds are breathtaking, the pool is enormous with a brilliant swim-up bar, and the spa is truly world-class – easily one of the best we’ve ever been to. The food? Absolutely phenomenal. Every meal was a treat, but the seafood restaurant and the Thai restaurant were our absolute favourites – the quality and flavour were unlike anything else we’ve had in Thailand. The team at The Ritz-Carlton Krabi truly saved our holiday, turning a disappointing detour into a perfect escape. The level of service, attention to detail, and sheer warmth of the staff made this experience unforgettable. We cannot wait to return – thank you for everything!