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Platinum Yucatan Princess

Riviera Maya, Mexico
5 out of 5
Approx hotel star rating
Based on 8630 reviews

Official Description

This is an adults only resort, taken to its finest expression, with a unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with a vibrant contemporary design. A perfect getaway and a luxurious haven for your special pure vacations. The resort enjoys a mesmerising setting on the Riviera Maya, lying within easy access of the beach. Guests will find themselves in close proximity to a number of intriguing attractions, as well as delightful shopping, dining and entertainment venues. This property is perfect for those seeking an escape from the bustle of daily life. This wonderful resort comprises elegantly-designed guest rooms, which offer a stylish setting in which to completely unwind.

Amenities

  • Banana boating
  • Waterskiing
  • Jet ski
  • Motor board ride
  • Diving
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Tennis

Room Prices & Availability

Rooms

1 / 4

Double Platinum Deluxe Pool

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Centrally regulated air conditioning
  • Living room
  • Pillow menu
  • Room size (sqm) : 55
  • Internet access
  • Direct dial telephone
  • Bathtub
  • CD player
  • Number of bedrooms : 1
  • Radio
* Some services shall be paid at the establishment
+ More
1 / 9

Double Platinum Suite

Bedroom : Sofa bed (1 unit) or Double bed 131-150 width (2 units) or King-size bed 150-183 width (1 unit)

Facilities

  • Centrally regulated air conditioning
  • Number of bedrooms : 1
  • Make-up mirror
  • Terrace
  • Internet access
  • DVD player
  • Room size (sqm) : 54
  • Pillow menu
  • Living room
  • Extra beds on demand
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Deluxe

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit) or Double bed 131-150 width (2 units) or Sofa bed (1 unit)

Facilities

  • Direct dial telephone*
  • Extra beds on demand
  • CD player
  • Room size (sqm) : 53
  • Make-up mirror
  • Centrally regulated air conditioning
  • Terrace
  • Smoke detector
  • Bathtub
  • Living room
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Deluxe Pool

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Wheelchair-accessible
  • Make-up mirror
  • Radio
  • Extra beds on demand
  • Number of bedrooms : 1
  • Direct dial telephone
  • CD player
  • Terrace
  • DVD player
  • Room size (sqm) : 54
* Some services shall be paid at the establishment
+ More

Suite Luxury

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Deluxe Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Deluxe

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Premium Garden View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Deluxe Premium

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Deluxe Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Deluxe Superior

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Standard

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Deluxe Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Suite Deluxe

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Deluxe

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Luxury

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Grand Deluxe

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Luxury

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Deluxe

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Golf View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Deluxe Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Double Standard

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Family Room Club

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite With Jacuzzi

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Room Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Junior Suite Pool View

Facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 2014
  • Total number of rooms : 470
  • Number of floors (main building) : 3
  • Annexe (s) : 3
  • Number of floors (annexe) : 3
  • Suites : 470

Platinum Yucatan Princess is booked in hotel categories: Business hotels, Hotels with charm, Only adults, Hotels with spa and Sport hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi*
  • Local and international calls
  • Car hire*
  • Airport Shuttle*
  • Room service
  • Laundry service*
  • Launderette*
  • Medical service*
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer

Activities

  • Banana boating*
  • Waterskiing*
  • Jet ski*
  • Motor board ride*
  • Diving*
  • Sailing*
  • Catamaran sailing*
  • Canoeing*
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Basketball
  • Volleyball
  • Beach volleyball
  • Billiards
  • Bocce
  • Tennis
  • Paddle tennis
  • Putting green*

Health and beauty

  • Sauna*
  • Steam bath*
  • Hot tub*
  • Turkish bath (hamam)*
  • Massage*
  • Spa treatments*
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Conference room : 3
  • Meeting room : 3
  • Projector*
  • Business centre*
  • Fax*

Restaurant service

  • Café
  • Bar
  • Restaurant : 6
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 13
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Bathroom
  • Shower
  • Hairdryer
  • Hydro-massage bath
  • Toiletries
  • Bathrobes
  • Slippers
  • Wi-fi
  • TV
  • Satellite TV
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Safe
  • Balcony
  • Wake-up service
  • Welcome pack
  • Housekeeping

Meals

  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • All inclusive with alcoholic drinks top brands
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

8630 reviews

Traveller rating

Excellent
4602
Very good
2337
Average
902
Poor
409
Terrible
380

Rating summary

Sleep Quality4.4
Location4.2
Rooms4.5
Service4.4
Value4.2
Cleanliness4.5

Recent Tripadvisor reviews

gpizzale28

Mississauga, Ontario

Great week in the sun

31 Mar 2026
We had a wonderful time at this resort! I really enjoyed all the activities, the staff was amazing. Especially Johny, Mar, Rham and Iveth. It was fun be active to the great music and fun activities. Really enjoyed paddle board yoga and the pilates. The resort is lovely and all staff was helpful. Would recommend it!

H8109FAdayanac

 

Fun and relaxation

31 Mar 2026
Our stay was wonderful. The resort offers a very relaxing adults-only atmosphere, beautiful facilities, and great food throughout the restaurants. Everything felt calm, comfortable, and perfect for a peaceful getaway. A special thank you to Mar from the animation team, who brought such great energy and kindness every day.

blueyedcat

 

It was great until it wasn't.

31 Mar 2026
I booked a platinum deluxe swimout room and checked in on Sunday, Building 5, room 5005, it was great, atleast I had no complaints. The room was decent and I was really happy with the location. They were renovating the room next door, 5006, all week, no problem until today, Wednesday. I was out enjoying the swimout, the bali bed, the platinum pool bar all morning and then decided that I should probably go eat. So I went to my room for a minute and that is when I discovered that there was an intense noxious odor permeating the room due from the epoxy they were using next door. They kindly offered to move me, but they had no rooms available and so here it is a couple of hours later and I am in a "complimentary " room to rest in until they have a room, of the same level that I paid for, available. I am still waiting, all of my belongings are still in my original room absorbing all of the fumes and I am stuck in this room with no key, so I can't leave, no lunch, none of my belongings and absolutely wasting a good portion of the gorgeous day. Needless to say, I am not happy.

A1524PCstevek

 

1 week at the Yucotan

31 Mar 2026
Resort is very clean. Buffet is very, very good. Service is excellent everywhere. Party pool is a lot of laughs and great entertainment. Enrique at the bell desk was awesome and really helped me out. High end liquor and heavy pours if you are on a mission. Once again superb staff.

louisrN1888BB

 

Meet the Bellhops!!

31 Mar 2026
Everyone! You have to stop and get to know these bellhops- fantastic guys. Very helpful, very friendly. Enrique, Javier, Amaury, and Flavio were the ones I saw the most. Always polite- helpful- and funny. Really enhanced the experience. Thanks again!

Tripadvisor Overview

A new Princess concept is born. The Yucatan Platinum Princess All Suites & Spa is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with a vibrant contemporary design. A perfect getaway. A luxurious haven for your special pure vacations

More Hotel Information

To take into account

  • Only Adults
  • Early departure*

Cards accepted

  • American Express
  • MasterCard
  • Visa
  • Visa Electrón

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return