Point Beach Hotel

Disappointed as not the same as on website, changed ownership seemly so do go on pictures. Unhelpful reception staff, absolutely no English language at all. Room very small, although we got clean towels every day & bed made the hotel its self isn’t great. Bathroom is tiny , shower broken leaver & hasn’t been cleaned since we arrived. Only one very small pool at hotel & handful of sun beds. Only good thing is the beach at the back of it , you can have a day free on sun beds. Definitely wouldn’t recommend hotel for staying in, I honestly don’t know how it got 4* I’ve stayed in much nicer 3*.

You get what you pay for...to be honest hotel was ok, a few issues with the lift not working all week but in general the hotel was clean. Prime location but if you are given a room facing the road, be prepared to be kept awake all night by none stop barking of a dog in opposite apartment. Cleaning staff are brilliant and will go out of way to help you the best they can, but reception staff, well they are rude, ignorant and none helpful. Be prepared to get no help at all...

Worst hotel ever. Filthy dirty room are filthy really old fashioned with cockroaches open wires filthy curtains hanging off rails. Food omg its like being in a concentration camp. Only english food is eggs or bread coffee machines are from the 17th century floors are filthy windows are filthy you have to que for ages for a pancake and they are tiny and your only allowed one per person. Omg it truly is a hotel from hell lifts so dirty i dont even want to touch the button. Never ever ever is this a 4 star hotel more like a 1 star if that.

The location was fantastic… and that’s all. I have a lot to write but bear with me. I stayed for 4 nights, bed and breakfast, solo room and my friends stayed in another. Welcoming at first, and hotel looks nice on the surface, but it’s all for show, it’s generally in disrepair; wallpaper over holes in walls, insulation visible around doorways, doors stick (or wouldn’t lock!), water pressure poor (if neighbour was showering, literally no water), walls are thin and could hear neighbour’s conversations word-for-word. Toilet blocked on the first night in my friends room, and the phone to call reception wouldn’t work. And they don’t clean rooms properly - evidence of that later. Food was awful - I had breakfast once and no more. Very little on offer, no tea selection, only hot food was pancakes and eggs - eggs very overcooked. Very little aircon so cheese was warm and flies all over food. Reception staff are very unhelpful and uninterested. A particular lady comes to mind with what is the worst of my experience. I checked out in a rush and left my purse on the bedside table - leaving my purse completely my fault of course. I was flying that night and had an excursion booked. The room was already booked when I got back, but the lady refused to call the tenants, refused to ask cleaning staff stating that they would have handed it in, and refused to keep trying. I tried knocking on but they weren’t in. My friends were staying 2 more days longer, so they tried in my absence. Cleaners would have been going in during mornings. I cancelled my cards and ordered a new licence on their last day. Then, the new tenants found me on social media with a picture of my purse and contents, said they had handed in to reception and that it was below the bedside table (it’s completely open underneath). That was 3 weeks ago, the hotel have not made effort to contact me whatsoever and clearly they do not clean the rooms properly. Do not recommend. There are better places for slightly more per night and it’s worth it. 2 star hotel AT BEST and in desperate need of new management.