Arrived at this run down so called 4 star hostel ... Sorry hotel. Shown the room and two single beds for a family of three, they did find us another room but it was run down, hardly what you'd expect from a 4 star hotel. The water pressure was abysmal, you could pi** harder and the hot water was never hot. The safe was £30 for the 10 days the air con a further £50 for the 10 days and yes you need these as a bare minimum. Safe was big enough for a wallet and three passports. Forget trying to put an iPad in there, you'll be carrying that around all holiday! The internet, whilst complimentary is as fast as dial up so forget streaming music net alone movies. Get your SIM before you get here or ads a bolt on package to your service provider as WiFi is sparce here to say the least. It's better on the beach than in the actual hotel! They do clean the rooms and replenish towels so I give them that, but that's it. If you're a Brit then beware they don't have a kettle in the room and none are available so bring a travel kettle with you or you'll be gasping! Onto the food.... We did B&B and pleased we only went that far as the breakfasts were basic as basic could be. Some questionable meat products, cheese that either tastes of wallpaper paste or something undescribable. Best bet is the hard boiled eggs and the bread, at least you'll know you'll not go wrong there. If you're a vegetarian or worst still vegan you'll go hungry! We did see those on the All inclusive and their meals looks like prison food 🤮. It's cheap enough to eat out for a family so best to budget for that. Staff in the hotel are as miserable as sin, faces like they've never smiled in their lives. The bar below (moonlight) completely different as they're like a breath of fresh air. They also handle the beach area and are constantly at work looking after you and trying their hardest to keep everyone happy. So onto the type of people here. I'd say 95% of the customers are Russian. They're rude, downright ignorant, they must get up at 4am to get towels on the sun loungers as I couldn't sleep a couple of mornings so sat down at the beach at 6am and the first two rows had already been claimed (so get up early boys and girls if you want front row seats lol 😂) The place is in an ideal location right by the beach, but needs a huge amount spent on it as it's very very poorly maintained. Overall this is a 2 star ⭐ hotel at the very best, you know what they say you can't polish a tu** but you can roll it in glitter, however the glitter jar has run out for Point Beach Hotel