Our experience at Poonsiri Resort was really disappointing. The first room we were given was full of flies — so many that we had to request to move. They were all over the room: on the walls, the bed, our belongings — even getting into my suitcase and cup of tea. The second room had fewer, but still far too many. A few bugs might be understandable in a tropical area, but this was excessive and made it really hard to relax. To make things worse, I found a hair in a cookie at breakfast. It was coarse and thick — honestly, it felt more like monkey hair than human, which was incredibly off-putting. The rooms are in desperate need of refurbishment. Our original room had smashed windows, broken lights, and the fan light didn’t work at all. Everything felt run-down and poorly maintained. That said, the only thing that made me hesitate to leave was the beautiful scenery and the monkeys — they brought some much-needed laughs with their cheeky behavior. One even chased us, but thankfully the lovely staff were quick to step in and help us out! The staff were honestly the best part of the stay — friendly, kind, and always doing their best to assist. Unfortunately, their hospitality just couldn’t make up for the overall condition of the place. I wouldn’t return unless some serious improvements are made.