The Prama would be okay if they were honest about their rating and not pretend to be something they are not. This is at best a 3 & 1/2 star resort. My wife & I have been coming to Bali for over thirty years and have stayed in all levels of accommodation, both good & bad. The good Prama. The location, right on the beach is excellent. Also located near many excellent places to eat. The staff try so hard & could not be more helpful. The main pool is big and never feels crowded, although shade is sometimes difficult to find. Smaller pool caters for children and would be welcomed by parents of little ones. Very good coffee at the onsite Cafe. The bad Prama. Even now their website offers a club experience for extra cost. The truth is that they have not operated a club lounge or any other club benefit since covid. The extra club cost is a blatant rip-off and it seems to me the management are happy to collect the extra money and leave the poor staff to deal with the fallout. Having paid the extra club fee we were taken to a very dated and the smallest room ever. We actually paid extra again to move to a room which although larger, was still very dated and certainly not 5 star.