I would give a zero rating, if it was an option. This facility lost my reservation, and the male receptionist was unapologetic about it. His idea of fixing the problem was to charge me double what I already reserved the room for. He was so insensitive to my situation, and took advantage of the fact that I was stranded traveling with 2, young kids, without another option due to time of day. It took hours and accommodation was finally figured out. Next came breakfast, and the breakfast staff insisted one of my kids go hungry, because he was sleeping and couldn’t come down stairs for breakfast… Please look elsewhere for your stay needs, unless this is the last place on earth. Sincerely, Dr. E.