Princess Family Club Bavaro

My 8yo & I just spent a week at Princess Family Club. Highlights: loved having the suite connected to the pool; enjoyed some of the Kids’ Club activities (staff shout out: Jennyfer); Mordisco kids’ buffet was our favorite place to eat for breakfast & lunch (extremely friendly staff); maid service was spectacular; beach was beautiful (but far away from Family Club); shops were well-stocked; loved seeing the peacocks and turtles each day. Drawbacks: restaurant food did not impress and did feel pressured to buy things by a few outside vendors during our stay. We give it 4 stars overall, but will try a different hotel if we return to DR.

We spent a full week at Princess Family Club Bavaro and added the Platinum upgrade for some added perks. While many aspects of the resort impressed us, there were some frustrations worth noting—especially regarding how the Platinum experience is structured. Pros: Outstanding Staff: Every staff member we encountered was friendly, attentive, and dedicated to providing excellent service. Quality Food and Drinks: The food was consistently good, both at the buffet and the à la carte restaurants. The drink options were plentiful and well-prepared. Clean Pools and Gorgeous Beach: The pools were clean and family-friendly, and the beach area was beautiful, with plenty of loungers and shade. Cleanliness: The entire resort was spotless. Our room was cleaned daily, and common areas were very well-maintained. Buffet Variety: There were lots of options available at every meal, including selections that worked well for both adults and kids. Easy Reservation System: Booking restaurant reservations was simple and quick through the resort’s app or concierge. Cons: Large Property and Overcrowded Trolleys: The resort is very spread out. Walking long distances is often necessary, especially when trying to access Platinum amenities. While trolleys are available, they are frequently full, which led to delays and frustration. Platinum Upgrade Has Drawbacks: While the Platinum upgrade offers nice extras like access to a private beach area, premium lounges, and higher-end bars, the execution is not ideal if you're staying in the Family Club section. We paid for Platinum but were housed in the Family Club, which is far from the Platinum facilities. This meant we had to walk long distances or wait for trolleys just to use the benefits we paid for. At the neighboring Tropical Princess, Platinum services are available throughout the resort, making them much more accessible and worthwhile. Limited Evening Entertainment: During our 7-night stay, only two nights featured shows in the main theater. For a family-focused resort, we expected more consistent nightly entertainment. Final Thoughts: Princess Family Club Bavaro has a lot to offer—great service, excellent food, and beautiful surroundings. The Platinum upgrade provides nice perks, but it is not essential and may not be worth the added cost if you are placed in the Family Club section. Guests should be aware of the layout and how access to Platinum services is managed. Overall, we enjoyed our stay, but those looking for seamless access to premium amenities may want to consider nearby alternatives like the Tropical Princess.

Good place to stay with your family. Some hiccups along the way but over all a good experience. Lorenny the bartender at the kids club bar was amazing and helped keep us sane as the kids played on the water slides. The platinum is worth the upgrade as it opens up more food and drink options. They clean the kids pool every morning and night, there are a ton of workers all over the place keeping up the property.