The hotel is in a prime location with the loveliest of staff. Right across the road from the lake in the middle of the best shopping experience. A huge shout out to Tyrone, in the dining room, and Sharon at the front desk. Absolutely outstanding friendly service in a professional manner. Both are assets to Queens Hotel. We stayed for 3 nights and could definitely have stayed another week We will definitely stay here again when we next visit. Sarah Currie and Dawn Beange From New Zealand