Queen's Hotel

This turn-of-the last century hotel is a true dowager. The location is superb, across the street from the Temple of the Tooth Relic, down the street from the Kandyan Cultural Center, and about a mile’s stroll to the Udawatta Kele Sanctuary. It’s also a short walk to the central market, near a range of restaurants and bars, and across the street from a well-stocked grocery store. The public rooms have a lot of olde worlde charm and ambience. The bar, in particular, is reminiscent of an earlier age. Very comfortable and good service. We stayed in a double room in the original part of the hotel. Our first room was on the small size, but comfortable with a large en-suite shower. The clothes wardrobe was damp and musty, so we never put anything in there. Our A/C unit had a problem on the second day and we were moved. Our second room was much more generous, with a bath. However, no bath plug was provided. Decor of both rooms was very tired: the doors and windows did not close properly, the sanitary ware was chipped and cracked, the lighting was dim, and electrical outlets were scarce. The buffet breakfast (included in our room rate) was generous, service was good. Unfortunately the exact same food was served for breakfast every day - very boring. Sliced bread for toast was stale on day 2 and even more stale when it appeared again on day 3 - by which time it was rock hard. This is cutting the corners too closely. We also had a buffet lunch. The food was well-cooked but could have been kept hotter (for taste as sell as hygiene). The Queen’s hotel is trading on its location and needs a complete overhaul of its premises and facilities, and most likely a management shakeup.

My wife and I stayed at Queen’s Hotel, Kandy on the nights of 4th and 5th June as part of our honeymoon, and it was a delightful experience filled with charm and history. Located right in the heart of Kandy, the hotel offered us convenient access to the Temple of the Tooth, the lake, and many local attractions — all just a short walk away. The colonial architecture and vintage interiors gave the hotel a unique character, and staying there felt like stepping back in time in the best possible way. Our room was spacious, clean, and comfortable, with large windows overlooking the bustling streets and distant hills. The staff were polite, helpful, and made sure our stay was smooth and comfortable. We appreciated the personal attention and the courteous service provided throughout our visit. Breakfast was satisfying with a good variety, and the pool area provided a lovely retreat after a day of exploring Kandy. Thank you, Queen’s Hotel, for adding a touch of elegance and old-world charm to our honeymoon. It was a lovely and memorable part of our journey. Sangakkara & Emna

Location of the hotel is the best.Rooms are very spacious ,A very neat and clean environment and perfect ambience of the heritage hotel .Staff is extremely helpful and courteous.Stayed for 2 days in the month of May 2025 with family.Had an absolutely great experience.

Very well located for visiting key sites and lots of places to eat and explore in walking distance. The hotel has that old charm with an original elevator that has the gate. The rooms are a little small but the building and features are all original and make you feel like you are stepping back in time

From the moment you enter this historic building, you can see and feel the colonial era. We were treated with a room in the west wing, which was along a number of winding corridors, with beautiful wooden (and shiny floors). Decent sized rooms, good service, decent food, a good place to stay in central Kandy.