The pillows are rocks. The pool had fungus growth on the edges. The chairs by the pool were covered in human urine and bird poop, and smelt verrrrrrry bad. The rooms smelled very bad, as if a rat had died, maybe more than one. The staff were very rude, one of them threw a towel at my face and started laughing when I asked them for a towel, and the room service lady stole my Apple Watch. I confronted her about 5 times, but the other staff covered and didn't let me know where she was and acted as if they always did this and tried to sell them after the guest left. The shower had two options: burning hot water and boiling water, which almost reached the 3rd lava water. The balcony lights are always flickering, so don't take a room with a balcony. Hate this place, I would have given it lower, but 1 star is the minimum. NEVER, I MEAN NEVER STAY IN ROOM 212