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Residence Inn By Marriott Cancun Hotel Zone

Cancun, Mexico
3 out of 5
Approx hotel star rating
Based on 182 reviews

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Official Description

With a stay at Residence Inn by Marriott Cancun Hotel Zone in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Ventura Park Cancun. This property is 3.9 mi (6.3 km) from El Rey Ruins and 5 mi (8.1 km) from Aquaworld. Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-out. This property has 3 meeting rooms available for events. Free self parking is available onsite. At Residence Inn by Marriott Cancun Hotel Zone, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM. Make yourself at home in one of the 158 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities

  • Fitness
  • Pool
  • Wheelchair-accessible
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Lift
  • Clothes dryer

Room Prices & Availability

Rooms

Suite Two Queen Beds

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Studio Sea View King Bed

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Studio Partial Ocean View

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Studio Queen Size Bed

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Studio Two Queen Beds Non Smoking

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
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Studio King Bed Non Smoking

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Partial Ocean View King Bed

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio King Size Bed

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Suite Two Double Beds

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Studio Ocean View With Balcony

Facilities

  • Wheelchair-accessible
* Some services shall be paid at the establishment
+ More

Facilities

Most popular facilities

  • Fitness
  • Pool
  • Wheelchair-accessible
  • Wi-fi
  • Airport Shuttle
  • Laundry
  • Lift
  • Clothes dryer

Amenities and services

  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Lift access
  • Clothes dryer

Activities

  • Fitness

Business

  • Meeting room : 3

Restaurant service

  • Bar
  • Restaurant

Entertainment

  • Outdoor freshwater pool : 2
* Some services shall be paid at the establishment

Popular Room facilities

  • Wheelchair-accessible

Meals

  • Breakfast

Tripadvisor Reviews

Tripadvisor traveller rating

182 reviews

Traveller rating

Excellent
83
Very good
32
Average
19
Poor
19
Terrible
29

Rating summary

Sleep Quality4.0
Location3.3
Rooms4.3
Service3.6
Value3.9
Cleanliness4.3

Recent Tripadvisor reviews

6155353

Twickenham, Richmond-upon-Thames, Greater London, England

ABSOLUTELY DREADFUL

30 Apr 2026
Do not stay here! We had to change rooms 3 times due to hotel vermin with mice, no gluten free food, Very poor air con Dreadful service

AnandVal

Los Angeles, California

Stay Away.

31 Mar 2026
1:- The whole property strongly smells of pesticide and sometimes urine. Not sure if they recently applied pesticide control, but the smell was unbearable. 2: There are no sliding doors for showers. That is crazy low standard even from Marriott standards. There is no full size mirror, no outside sink, looks like rooms are under construction while still charging full amount for stay. 3:- Staff is friendly. 4: Breakfast Menu is ok, eggs are bad and smell for sure. Coffee machine was broken. 5: Stay as far away from Rooftop bar. Extremely watered down drinks and very salty and oily food. Chef does not fundamentally know how to cook or make drinks at all.

164petterb

Kadriye, Belek, Serik District, Turkish Mediterranean Coast

Not a good place to stay

31 Mar 2026
Can’t recommend this pay’s unless you only are studying for one night or are using it for a home away from home doing work here. The sundeck are in bad shape and the serving there is not good by any standard. The breakfast had the worst scrambled eggs ever, so unless you have low expectations, stay away. To Drive to an OK Restaurant is approximately 20 mins.

Gast1

Legnago, Province of Verona, Veneto

Convenient for those arriving or departing on a flight.

31 Jan 2026
We stayed just one night at this hotel after arriving from a long-haul flight. It is very close to the airport, making it very convenient for those arriving or departing on a flight. The hotel is quiet, located near the Hotellera area. The rooms we stayed in were very spacious, with two comfortable, reasonably sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use it. The breakfast buffet offers a variety of sweet and savory options, balanced to suit all tastes. Recommended.

universalmarket

Cancun, Yucatan Peninsula

Pasta la Vista en Cancun

31 Oct 2025
Elegant Italian restaurant with excellent pastas and wine pairing. Great for a quiet dinner with authentic flavors. My favorite part is watching them make the pasta through the window

Tripadvisor Overview

Set a pace that suits you at Residence Inn Cancun Hotel Zone. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine.

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Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return