Riolavitas Resort & Spa

This is a brilliant hotel. I stayed with my two teenage sons. We arrived late at night and was checked in quickly and advised there was a night kitchen open. The food at the night kitchen was not great in terms of things we would actually eat but that is the only time we found this. There was a wide variety of delicious food available at breakfast,lunch and dinner. We would choose eggs on toast, pancakes and fruit for breakfast. For lunch we liked to go to the beach restaurant where we would have pizzas, burgers, chips, Turkish pancake, chicken. Then at dinner we would go to the restaurant and my kids mainly stuck to spaghetti, fried and chicken but I enjoyed a wide variety of food that was delicious. There was a bean and lentil type stew which was beautiful. There's always fruit available and there was ice creams available at dinner time in the restaurant aswell as at certain times by the pool and beach. All the staff were really helpful and friendly. It was busy by the pool for sunbeds but always beds available at the beach when we would go and we went almost daily. You can get the Dolmus right outside the hotel and the reception staff will tell you which number you need. The rooms were lovely, clean, modern, air conditioned. There was always staff around the pool and beach area cleaning. Very clean and modern hotel. Amazing time here and would come back. I really can not fault the hotel. It was brilliant. The only thing I wasn't expecting is how noisy the neighbouring hotel is of an evening. Between 10-11pm they play very loud music outside. Riolavitas have their entertainment down by the beach which is perfect so it does not disturb those getting some sleep.

Everything was good except for the Language problem with the staff they are very bad in English even the receptionest. My flight was 00.20 that day I talked to the manager about the check out time and he said it is no problem you can check out at 19.00 we were very grateful and happy. At 14.00 a person comes who is very rude who works at the reception and said that you have not checked out by time and we have to pay 20 euros And check out now. We told him but he do not want to listen and we are very disappointed. Also The staff at the reception give different information depending on who you speak to. For example, when we arrived and asked about the price for a taxi, we were told it would cost €50. However, the next day when we asked again at the reception during the day, a rather unfriendly woman told us the price was €60. Not only did she raise the price, but she also didn’t speak the language well and came across as quite rude. When we mentioned that we had been told €50 the day before, she changed her mind and agreed to the original price. Unfortunately, our experience with the daytime reception staff has generally been unpleasant.

We spent 7 days in this hotel. Hotel was clean and nice....but that's all. Very loud music from all three hotels around feel me sick. The amount of screaming children was terrible. Very busy around swimming pool, we struggled to find free space after 10am as all sunbeds were booked from 5am. The food was ok but ever day the same. Very busy at buffet area, not enough staff and tables for so many guests. If you want to go to the hotel with the view for the neighbour hotel that's the best decision. Terrible experience when you can't get out as you can see other people bedrooms. If you want to travel to Side it's around 45 minutes trip by bus. Nothing around hotel, boring place. If you want to get a little more than average holiday book another hotel as this one isn't the best one.

Would say more 4*. A few niggles but nothing major and probably personal preference. I feel the beach bar which is also bar serving all drinks for evening entertainment could have been better - there were long queues in an evening as often only 1 person serving and limited drinks options. Tereace, Lobby & pool bar on main site were all much better. Food was repetitive - we've done many AL but felt more repetitive here although I have to say there was nothing I had which I didn't enjoy. We arrived on Gala Night which I didn't enjoy. It felt chaotic and seemed to be a lot of work to set up & clear away for little gain. Positive - have to start with entertainment team especially Ali & Neslie. Ali was just the best and absolutely made our stay. Others in team also worked so hard & always smiling. The pool area, whilst appearing small, was great. No issues getting sunbeds. Pool was lovely. Snack bar was good for lunch & great flat breads & uce creams. Lastly, we'd booked 2 twin rooms but as one was for our teenage children we contacted hotel to ask if they could be close together - the rooms they allocated could not have been better (6655 & 6653) - one key opened both which accessed the two rooms linked by short corridor which was great for storing Inflatables & cases. We still had our own space & two bathrooms. Finally on our last day we enquired about late check out as we weren't being collected until 7pm - they advised we could have room until 6pm for €40 but it would be a different room which wasn't an issue for us - the room we were allocated was a beautiful swim up room. Overall, great stay