Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little… Show more
Dive into a world of all-inclusive family fun at Royalton Splash Riviera Cancun. Amplify your afternoons at one of the largest on-site water parks in the Caribbean. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club.
This studly magician wowed us!! Dice trick that engaged my 9 year old. Can’t say great things about how impressive and interactive he was with the kids.
J5128DDjustins
31 Jul 2025
The service was excellent! Food was delicious! Our chef Angel was great! He was very friendly and was great with the kids!!!!!
Jackthepanda
31 Jul 2025
Brian on the vibe team was great and super nice and was very energetic in all the activities. He is very friendly and respectful.
theartbus
Nashville, Davidson County, Tennessee
Family vacation with younger kids
31 Jul 2025
I stayed with my brother’s family, one of their friends, and 4 kids in total ranging in age from 3-13. We had four diamond club swim-out oceanfront rooms between us. Like every resort I’ve traveled to in this area, the PEOPLE are the… Show more standout! First off, our butlers Roque and Macy deserve a HUGE shoutout! They handled all our dinner reservations at the beginning of the trip which we were grateful for as we were a group of 8. They responded promptly to all our communication thru WhatsApp and handled all our requests from room service, to ice in our rooms at night and having the minibar restocked, to having food delivered poolside for the kids! And they did it all with smiles and upbeat attitude! The kids loved them and my niece even wanted to make sure Roque got a personal thank you note from her :) They truly made our vacation special! We enjoyed great service from many folks at the pool and beach bars—special shoutout to Jorge at the diamond club pool bar and Ruth and the staff at the North beach bar by our room—these folks delivered drinks up to us in our swim out pool using a special pole; GENIUS! Might just have been the highlight of my brothers trip lol! I visited the spa and took advantage of the hydrotherapy and had a scrub and massage by the wonderful and kind Connie! The spa is gorgeous and if they offer you a promotion while you’re sitting at the pool TAKE IT! You won’t regret it! We had good interactions with our waiters at the morning buffet as well but had different ones each day and unfortunately I can’t remember their names—however they all made sure to bring all the drinks we needed (coffee, soda, juices, bloody Mary’s)! The kids enjoyed the water parks and we all liked the lazy river (which is by far the best way to cool off when it’s HOT like it was last week)! The pools were plentiful and where we spent the most time as the beach is, as others have noted, murky water this time of year. The towel game is real (like just about every place I’ve been to anyway) but I’m the early riser of the group and had no problems grabbing a few chairs around 7 am each day. If you bring floats the staff at the towel stands will blow them up for you! We ate at Hunters steakhouse, Agave, the French restaurant, and Zen, as well as using room service and the morning buffet. Zen was definitely the family favorite and the food there was great! Also thought the main buffet in the morning was good for our family’s needs. I gave this 4 stars mainly because the other food was pretty basic, 2 rooms had A/C that seemed to not cool as well as the others, and the resort feels just a little dated. But honestly none of those things kept us from having a wonderful family vacay! Recommending this place for families and the upgrade to diamond club upgrade is worth it !! And again a huge THANK YOU to the great people working here—we appreciated all of you!!Show less
torif891
Not worth your time nor money
31 Jul 2025
We love Cancun, love all inclusive resorts, try to go to one or two a year and have for the last 10+ years. Picked this one since 9 of our family members were going. We had issues from the start. Dinner reservations was practically a scene… Show more from Hunger Games. Had to set an alarm for midnight every night to make reservation or it was the overly crowded, barely stocked buffet for every meal. Was told the hotel was 98% capacity. Lunch was very hard to actually get and they shortened the hours food was available. The pool water was so over chlorinated because of the amount of people, it was burning our skin. The restaurants themselves actually served amazing food. But thats the ONLY place you received any type of service. Better bring your own drink to the buffet. Overall, not at all what we prefer on our vacations. Best of luck to anyone who does choose this resort.Show less
Tripadvisor Overview
Royalton Splash Riviera Cancun is a modern luxury resort on the popular vacation destination of Cancun. This new-generation all inclusive hotel offers discerning travellers a family friendly vacation experience, where guests of all ages are captivated from morning to night.
Our ATOL number is T7365 and your protection begins as soon as you’re booked. If a supplier fails, you’ll get your money back, and you can’t get stranded abroad because ATOL ensures you’re brought home at no extra cost.
Payments safeguarded in a Trust Account
The airline is paid when you book and the rest of your payments are held in a trust account, which is controlled by the Travel Trust Association. This is much safer than an ABTA bond, because your money can only be released to pay the suppliers for each element of your holiday, and and your ATOL protection safeguards the whole holiday. Our TTA membership number is U7488.