My husband and I just celebrated our 20th anniversary here. This is our fist all inclusive and first Sandals. It was amazing. I really have zero complaints. We ate at Butch's. Merry Monkey Pub, Bombay, Jerk Shack, and room service. We loved Merry Monkey so much, we went twice. Every single person who waited on us in any way really seemed to genuinely care and want us to have an amazing time. The only exception I would say was the ladies at the bar at the infinity pool. They didn't really seem to like their jobs. They were not rude but no comparison to the bartenders at the swim up bar. And no one compared to Akhem (spelling is probably wrong) in the Piano Bar. He either really loves his job or is good at pretending. He was amazing, entertaining, and attentive. For some reason, on our last day, we had no housekeeping service, bar and fridge not restocked. But, we were able to grab somethings from the lounge. Nothing was very crowded, no problem getting to where we wanted to be. Plenty of room in the pools. I have read where some have issues finding chairs at the pool. I did see a lot of chairs saved with towels that never had a person in them but, we didn't care because we spent most of our time in the water. Can't wait to go back.