Sandals Dunn's River Falls

Rebecca Jane was amazing. We really enjoyed our vacation here she made our experience coming back. She went above and beyond what was expected to make my husband‘s birthday amazing thank you Rebecca DJohnson.

We just left Sandals Dunn’s River yesterday, and we’re missing it already. We had a fabulous time; it’s breathtakingly beautiful. Everyone on property was friendly. There were some exceptional employees that stood out to us for their friendly smiles and helpfulness. We must mention their names: Ray, Conrad, Alisha, Tynisha, and Rebecca in Entertainment; servers Romaine, Sudheer, Ronaldo, Antoinette, and the host of the Italian restaurant (can’t remember his name, but he was great!). We really enjoyed our photographer as well. Our housekeepers were great, the bartenders were great. Unfortunately , we didn’t get all the names. We had such a great time, we’ve already booked a trip back.

We stayed at SDR from August 9-16, 2025. We travelled with two other couples. All in our group had been to a Sandals before. We have travelled to 7 different Sandals. SDR is a gorgeous resort. It is layed out in such a fashion that it appears to be larger than it is but in my opinion is the perfect size. We stayed in the Travertine Beach Penthouse room 1708. The room was perfect and the view amazing. The mornings were lovely with a violinist, sax player or steel drum player playing soothing music in the morning. The coffee cart travels on the boardwalk if you are looking for early morning coffee without walking to Blums. For lack of a better phrase I will call Blums a coffee house but in actuality it is so much more. The coffee is fresh ground and was delicious. The pastries and cookies were so good. The variety of coffees is excellent. The outdoor seating area is spacious and serene. We dined at every restaurant and did not have less than a stellar experience at each. Our favorite was Zuka. The surf and turf was amazing. Dwight was our server and he did not miss a beat. The manager Jermaine is very hands on making sure everyone has a great experience. Right next door to Zuka is The Rum Club. The drinks at the Rum Club were so good and it is a really fun environment. Shannise (I know I am misspelling) at the Rum Club was a great bartender and made a wonderful Mojito. The French restaurant L'Amade was very good and Banyu was also good. The Italian restaurant Cascata was a nice surprise. We did not go with high expectations since Jamaican Italian is a little different than what were are used to living in the NY Metro area. The food at Cascata far exceeded our expectations and was authentic and delicious. The chef Massimino came to our table to chat and see that all was good. The manager Salvatore also came by to chat and check in. If it had not been on last night on property I am sure we would have returned. Another highlight was Hanami the sushi restaurant. The sushi was fresh, delicious and there was a wide variety. Our server Rinaldo helped us choose and was very attentive. The manager Eugene also made sure our experience was great. Saltaire for breakfast and lunch was very good. We enjoyed the lamb chops at the Greek restaurant Edessa. Galene had great Jamaican patties for lunch. Isola for pizza was okay- have had better at other Sandals. The wait was very long and invariably the pizza was never ready when it was time. We had drinks at all the various bars (of which there are many) and all were good. Kenisha (I believe she was at the lobby bar) made a great "Kenisha special". Our favorite bartender was Davaughn who was at the lobby bar and one night at the Rum Club. He is simply such a nice young man. He made the point of remembering all of our names and would address us by name each time we went to the bar. Sandals should commend him as he truly made our experience special. Throughout our stay (with the exception of the pool bar on our first full day) we never encountered a Sandals employee who did not say hello. If there was a negative to our trip it would be the pool bar. It was never crowded but despite this the bartenders would not acknowledge you. We just started walking to the other bar as it was easier. We had no difficulty getting loungers by the pool (we stayed the majority of time at the pool by Saltaire). There are exercise classes in the pool each day and arts an crafts you can sign up to do. We did aqua yoga one day which was fun and we made bracelets which was nice. If you are thinking of going to Sandal's Dunn's River do it. You will not be disappointed. It is an amazing resort in every way. We hope to be back soon.

1 of the best Sandals that we have been to in the past 30yrs. Love the dining choices, the entire staff were very friendly & welcoming. Shaw and Martin the butlers were amazing. They always go the extra mile. The staff gave the resort a happy vibe and we highly recommend Sandals Dunn’s River. Tre’Sann at Loyalty and Travel is simply the best, signing up for our next trip was very easy with her & somewhat entertaining, we love her. Mike from the dive team was very helpful & attentive.

We spent 4 nights at Dunns River to celebrate our anniversary. What we loved about this location: The property is laid out so that everything is fairly close together with easy access to restaurants, pools, rooms, the spa, and beach front. The entertainment staff are fantastic. They live on property, and their happy, fun living personalities are a real joy! We got to know Ray (he has a beautiful singing voice) and Conrad ("Connie"), who brings fun to every show and event he's part of! We loved the activities. Bottle painting and sip & paint with Philip in particular. He was encouraging and just wonderful. The room was kept immaculately clean, as was the entire property. We had a 1 bedroom ocean view suite with 2 balconies and a plunge pool. It was spacious and comfortable. While we were there. It was very hot outside, but the room and buildings were always cool and comfortable. The bar tenders were upbeat, friendly, fun, and made excellent drinks! Room service was prompt, and the food was always the right temperature. We planned a candlelight dinner on the beach. Romaine waited on us. He was a perfect mix of friendly, attentive, yet knew when to give us some privacy too. The food was very good. Our favorite restaurants were Cascata and L'Amande. The manager and chef greeted us at Cascada, which we enjoyed. My husband loved the Jerk Shack, and I made daily visits to Blum. Tip: The siphon brewed coffee at Blum is worth the 20 minutes it takes to make! Try with the Jamaican eclaires - so good! Our butler Patrian was dependable and made sure we had what we needed and what we wanted. He was fantastic! The sunset catamaran cruise was relaxing and romantic. This was our first time, as we've done the snorkeling cruises that were more like a party in the past. Both are nice, depending on what you want. The Red Lane spa staff were excellent. We usually do a couple massage when at Sandals, and this team was the best so far. Nicole was one of our masseuse, and I wish I could remember the other lady's name, too. By the end, we were both relaxed, and soreness from travel the day before was gone! A great way to start the vacation. This time, we took advantage of the free snorkeling and although we enjoyed it, there were a couple who were doing thier scuba dive certification so they took all of us to a location with less to see to accommodate thier testing. There weren't many fish at the site. A couple of things that didn't go as expected: The butler elite service was started as having a dedicated butler. That's not how it worked. We were one of several couples being serviced by our butler, and we had different butlers during our stay. Sometimes communication was lost during the "handoff," and we went one day relatively ignored by our second butler (not Patrian). In fact, when we departed, he did not even come see us that morning. The departure team found out and called him up. Tip: Have your butler leave a charger for the butler phone with you. The phone we were given wasn't a standard charger, and it died twice during our stay. The butler took the phone from us to be charged, leaving us without a means of contact, and he didn't check on us either. The catamaran tour does not depart from Dunns River, although it was advertised as leaving from Dunn's. We were driven to Ochi and boarded/returned there, then driven back. Would we go back to Dunn's River? Absolutely! We loved the property and the people there. Shout out to Patrian, Ray, Connie, Nicole, and Philip!