Sandals Dunn's River Falls

First time visiting a Sandals Resort. By far the best vacation my husband and I have ever been on. The entire staff definitely makes you feel like family. Everyone greets you with a smile. If this is your first time visiting any sandals resort, I’d recommend going with a suite that has butler service. They absolutely make everything go so smoothly and can answer all your questions. We had Eshaan and Dejhanae. Great service by the both of them!! The live entertainment with Ray was a great show! I would highly recommend taking the time out of your night to enjoy at least one of them.

We returned 2 weeks ago from SDR and overall, we had a great time - I’m ready to go back! I would like to first call out some of the delightful staff we encountered during our stay – photos included! Our Concierge, Dishonna, who assisted us during check-in, as well as the whole time during our stay was phenomenal! Her beautiful smile and “can-do” attitude greeted us every time – she is truly customer service oriented. Our Hobie-Cat sailor, Tevoy, was exceptional and very personable; not only with his expertise in sailing, but also sharing many interesting and wonderful conversations during our sails – very special. We looked forward to sailing with him every day! It was also really nice getting to know Clive and CJ (Carsel Jr. 😊) as well. Riding Great Big Mabel was a hoot! Taking the kayak out to the reef was fun and interesting – lots to do for water sports! Tafarise, from the dive shop, was just so sweet and a joy to talk to. Denzil and Ackeem at the Dunn’s Rum Club (which was ABSOLUTELY AWESOME) were hands down the nicest and most personable young gentlemen you could have making your drinks – great guys! We just can’t say enough about how friendly and great the staff was at SDR. We felt that we had made some new friends and it was definitely a “welcome home” for us. The beach was just the right size with large floating rings. The grounds are well kept and beautiful. Blum coffee was a true gem, a cozy retreat in itself. Entertainment was very unique; we really enjoyed the contortionist, illusionist and fire dancers. There were just a few things that were a bit of a disappointment (based on the fact that we have been to a handful of Sandals resorts and thought they need to be mentioned). It was really difficult getting chairs with an umbrella because either the butlers grabbed them or you would need to get up by 5:30am to get one, which seems to be the norm at other resorts as well. Our room was clean, very modern and nicely appointed with comfortable beds - except for the really uncomfortable furniture, very stiff and not user-friendly. Granted, you don’t spend a lot of time in your room; however, when you’re in your room, relaxing, it would be nice to have some comfortable seating. Overall, the food was really good. The ones that stand out: L’Amande was excellent, very consistent with food; we ate there 3 times. Hanami was great too; we ate there 2 times. Dunn’s Rum Club had very tasty food and drinks. Saltaire had a really good selection of items at the buffet. Cascata was also very good. We did notice some inconsistencies for when there were maybe different chefs/cooks on different days?? For example, at Zuka, my husband had the swordfish one night, which was delicious and when we went back another night, it was dry and tough, basically inedible. We had the same thing happen our first night at Banyu, General Tso’s chicken was dry and tough. Breakfast at Edessa was pretty good but was very inconsistent with timing and food prep; some days we got our food quickly, other days we waited for at least 40 minutes. Some days the French toast was very hard and inedible. Dinner was basically underwhelming. The avgolemono soup was not authentic and had very little chicken and rice. One last thing I would like to mention is that we were there to celebrate my husband’s birthday. He was very excited about going on a wreck dive (which was an additional cost, but he was willing to pay for) and tried to plan in advance, but that there would need to be a minimum of 4 people. He was told that they would make it happen at some point during our 11 day stay. Several days later, after my husband checked almost daily for a status, he was told that they would be going on Wednesday at noon, then it was changed to Friday at noon and then it was changed to 2:00 (we were going home the next day); THEN he was told it wasn’t going to happen at all because there weren’t enough people. On our last day, we find out that the dive center could have had a shuttle/taxi take him to Sandals Ocho Rios, where they regularly go on the wreck dive. But no one on the dive staff thought to mention that – very disappointing. All in all, I just want to say that we will be back because the good outweighed the bad AND the staff was AMAZING!! Hopefully, the dive center will communicate their excursions better next time 😊

The pool on the balcony was a gem, the comfortable bed was a gem, both of our butlers Akeem and Fernando were 2 gems, the huge soaking tube were gems…. I could go on and on but these were my favorite gems to share. 10 out of 10 would definitely recommend and my husband and I will be back soon!

My mother in law gifted me a week at sandals Dunn's River and when I tell you it exceeded all expectations, I'm not being funny. It was wonderful to spend time with my mother in law, but she's a sandals expert. The playmakers at Dunn's river were amazing. Tiana, Rebecca-Jane, Aleesha, Omanda, and Conrad made the vacay perf.

Great all inclusive resort for my honeymoon. Beautiful scenery, excellent food and drinks. The entertainment team was so welcoming and friendly. Shout out to my girl Rebecca. They had so many activities for us to do...creating lasting memories.