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Sandals Montego Bay All inclusive

Montego Bay (and vicinity), Jamaica
3 out of 5
Approx hotel star rating
Based on 9062 reviews

Official Description

This hotel is located in Jamaica's second city, Montego Bay, which is considered the central point of the country's tourism. The centre is just 10 minutes from the hotel. Restaurants, bars, nightclubs, and shops are located there as well as within the hotel grounds. As the building is only some 5 minutes from Sangster International Airport, some aircraft noise may be heard. However, the longest white sand beach in Jamaica and the romantic location with panoramic sea views will make this fade away. Guests will reach the Mayfield Waterfalls in about 50 minutes by car, Black River in some 80 minutes, while Ocho Rios and the world famous Dunn's River Falls lie approximately one and a half hours from the hotel. With its ideal location, it is no wonder that the hotel offers more rooms and suites with sea views than any other resort in Jamaica. There are a total of 251 rooms available, of which 35 are suites. Facilities on offer at this air-conditioned establishment with gardens include a lobby area with a reception desk manned around the clock, a hotel safe, a hairdresser, a bar, a nightclub, and five restaurants. Guests may also take advantage of the public Internet connection and the laundry service. The rooms provide a wide range of amenities, including an en suite bathroom with hairdryer, a direct dial telephone, satellite/ cable TV, a clock radio, a hire safe, a king-size bed, and either a balcony or terrace. Tea and coffee making facilities and an iron and ironing board are also on hand, and the air conditioning is individually adjustable.

Amenities

  • Aqua fit
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Beach volleyball
  • Billiards
  • Golf
  • Tennis
  • Sauna
  • Steam bath
  • Massage

Room Prices & Availability

Rooms

1 / 7

Junior Suite Beachfront Honeymoon Walkout Club Elite Junior Suite With Patio Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Room Caribbean Deluxe

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Room Oceanfront Honeymoon Walkout Club Level Room W/ Patio Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 9

Suite Crystal Lagoon Honeymoon Oceanview One-Bedroom Butler Suite With Balcony Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite W/ Patio Tranquility Soaking Tub

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 10

Suite Oceanfront Swim-Up Butler Suite With Patio Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 8

Suite Crystal Lagoon Swim-Up One-Bedroom Butler Suite W/ Patio Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 4

Suite Beachfront One-Bedroom Butler Suite W/Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 6

Room Beachfront Grande Luxe Club Level Junior Suite W/Balcony Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 4

Junior Suite Beachfront Honeymoon Club Level Junior Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Junior Suite Oceanfront Penthouse Club Level Junior Suite W/Balcony Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Room Oceanfront Honeymoon Club Level Room W/ Balcony Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 6

Room Crystal Lagoon Honeymoon Oceanview Luxury Room W/ Balcony Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 3

Junior Suite Beachfront Honeymoon Walkout Club Level Junior Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Beachfront Honeymoon Walkout One-Bedroom Butler Suite W/ Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 6

Villa Beachfront Romeo And Juliet One-Bedroom Butler Villa Suite With Outdoor Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Room Caribbean Seaside Oceanview Luxury

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 7

Villa Beachfront Oversized Butler Villa Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Beachfront Honeymoon One-Bedroom Butler Suite W/ Balcony Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 5

Suite Beachfront Millionaire One Bedroom Butler Suite W/ Outdoor Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 7

Villa Beachfront Royal Butler Villa Suite

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More
1 / 7

Room Crystal Lagoon Swim-Up Club Elite Luxury Room With Patio Tranquility Soaking Tub

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Room Honeymoon Hideaway Premium

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Premium Garden View

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Pool View King Bed

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite King Bed One Bedroom

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Apartment Club King Bed

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Luxury One Bedroom

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Villa Ocean View

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Deluxe Garden View

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Villa Ocean View

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Villa Ocean View

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Ocean Front

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Luxury Ocean View

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Honeymoon

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Suite Sea View Honeymoon

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double King Bed One Bedroom

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Double Luxury One Bedroom

Facilities

  • Room size (sqm) : 999
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Total number of rooms : 250
  • Suites : 35

Sandals Montego Bay All inclusive is booked in hotel categories: Hotels with spa and Sport hotels.

Facilities

Most popular facilities

Amenities and services

  • Car park
  • 24-hour reception
  • Check-in hour from 18:00:00 to 00:00:00
  • Check-out hour from 11:00:00 to 11:00:00
  • Mobile phone coverage
  • Wi-fi
  • Transfer service
  • Secure parking
  • Airport Shuttle
  • Room service
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Private pool
  • Private beach area

Activities

  • Aqua fit
  • Diving
  • Windsurfing
  • Sailing
  • Catamaran sailing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Beach volleyball
  • Billiards
  • Golf
  • Tennis

Health and beauty

  • Sauna
  • Steam bath
  • Massage*
  • Spa treatments
  • Hairdressing salon*
  • Beauty salon*
  • Spa centre*

Business

  • Meeting room

Restaurant service

  • Café
  • Bar
  • Restaurant : 12
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Indoor freshwater pool : 1
  • Outdoor freshwater pool : 7
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Theatre / auditorium
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Wi-fi
  • Direct dial telephone
  • TV
  • Cable TV
  • Tea and coffee making facilities
  • Ironing set
  • Individually adjustable air conditioning
  • Safe
  • Wheelchair-accessible

Meals

  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • All inclusive with alcoholic drinks top brands
  • Special dietary options
  • Picnic
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

9062 reviews

Traveller rating

Excellent
6058
Very good
1644
Average
719
Poor
358
Terrible
284

Rating summary

Sleep Quality4.5
Location4.4
Rooms4.3
Service4.5
Value4.2
Cleanliness4.5

Recent Tripadvisor reviews

Connector32406517225

Alva, Oklahoma

10/10 Stay at Sandals Montego Bay – The Staff Made It Unforgettable!

31 Jul 2025
Where do I even begin? From the moment we arrived at Sandals Montego Bay, we were treated like royalty. The resort itself is stunning – crystal-clear waters, picture-perfect beaches, and endless amenities – but what truly made our vacation a 10 out of 10 was the incredible staff who went above and beyond every single day. Shoutout to the dream team: • Jody-Ann (our lovely waitress) – always smiling, always attentive, and made every meal feel special. She remembered our favorites and served them up with warmth and grace. • Dahmar, Akeem, and Leroy (bartenders) – these guys kept the drinks flowing, the vibes high, and the laughs coming. Whether it was a frozen daiquiri or a strong rum punch, they knew exactly what we needed. • Kajounry at the towel station – the unsung hero! Always there with fresh towels and a friendly attitude that made even the smallest moment feel personalized. • Tasha, the beautiful singer with the voice of an angel – gave us goosebumps every night with her performances. So talented! • Super Mario from the Entertainment team – full of energy and always keeping the party alive. He made sure no one had a dull moment. • Yahsaun, the Entertainment Manager – you can tell he truly cares about guests having an amazing time. The events were well-planned, engaging, and FUN. • Davia aka Daphney – what a light! She had us laughing, dancing, and smiling from ear to ear. She’s pure joy in human form. We’ve been to other all-inclusive resorts, but this experience at Sandals Montego Bay was NEXT LEVEL – and it’s because of these incredible individuals who made us feel like family. Can’t wait to come back. If you’re thinking about booking – DO IT. And tell them we sent you. 😉

joshuarZ8976NK

 

Sandals MoBay Akeem steals the show!

31 Jul 2025
Sandals Montego Bay offered a great experience . The food at butch’s steak house dinner was awesome all around (surf and turf as well as sides). There were different bars and pools to hang out at and the beach was bigger than royals location. It was nice to have the option to visit royal location via shuttle (8 min ride) and use the amenities there as well. The room was clean and room service was fast! We met Akeem (entertainment department) who brought great fun the entire experience ! We as a couple won bingo and won some beautiful artwork prizes ! We loved that there were different tables set up for souvenirs and art to purchase. Food was good DRINKS WERE GREAT! Pina colada’s with Appleton floats were the best! Don’t be shy with the entertainment dept. they’ll make your vacation 100 times better and customize your experience for you. Yes, I mean you get better perks if you become friends.

joshmC1382DZ

 

7th stay at a Sandals resort, first time staying at Sandals Montego Bay

31 Jul 2025
We stayed for one week in July 2025 in category M1 beachfront millionaire one bedroom butler suite room 1566. The room was very well appointed, clean, updated, and RIGHT on the beach. Just a few steps from the beach, unobstructed ocean views. Bathroom has a nice walk in shower with 2 shower heads and dual controls and a soaking tub, double vanity, walkin closet, and a water closet with its own door. 2 smart tvs, king size bed, and a living room area with a couch, chairs, table, etc. Patio has a daybed, cocktail table and chairs and a soaking tub. Our butlers, Dane and Oshane, were friendly and very accommodating. They are a huge asset to the resort. Adair runs the overwater bar “Latitudes” and exemplifies what it means to serve her guests. She’s always friendly and happy to serve. Naseen works the overwater bar as well and always greets with a warm smile. We spent a lot of time at Latitudes as our room was a short walk from the bar, so we got to know them well. Damar from the bar….the living room bar, that is…always eager to craft your favorite cocktail…and Marlon….you must ask him about his Australian accent!! This guy is amazing, and hilarious. Theodore…a true gentleman. Amazing. Allan, a true hero. Thanks for all you do. Raj, the butler…. Raj… bro…. I won’t forget you and our experience. A genuine heart… we had a truly great experience with you as well. I hope to see you again. The list goes on, but those people stood out the most. And then there’s Wendy-Ann… one cannot forget Wendy-Ann. Thank you for your wonderful service and for making our experience amazing. Regarding the restaurants, our favorites were the jerk shack for delicious jerk chicken, the sushi restaurant, Soy, where Joel is the most amazing host/manager ever, butch’s for steak, and the ice cream shoppe for dessert! Oh we enjoyed the French restaurant as well. Do keep in mind some of the restaurants do not offer climate controlled seating. Tokyo Jo’s, tho a great experience, is an open air concept, as is the Italian and French restaurant. Not a bad thing necessarily, but if you’re looking for a/c, you will be limited in your dining options. Beautiful beach, wonderful people, nice rooms, great food, another great Sandals experience. I can’t wait to go back. See you soon!!!

ninas874

 

Take better care of the animals

31 Jul 2025
We were there for a friend’s destination wedding. I had a great time. The accommodations & food were great. Very well kept & friendly, courteous staff, except in the gift shop. They are not very friendly in there 😼. Took an excursion to Dunns River falls. 100% recommend it. As an animal lover, it is a bit disturbing to see so many feral cats on the property not being taken care of properly. An organization like Sandals can surely afford to get involved in a TNR program at least. I looked it up & they claim to do TNR as well as get them medical care. Other than them being fed well, by the guest, I don’t think they are taken care of. I saw a pregnant one & all the males I saw are definitely intact & look sickly 😢😿. Also, there is a tropical bird, a macaw maybe, in a cage on the property. Why?? Some people in our party had a room close to the bird & it squawked all night. This is not fair to the bird or the guest.

CaribCouture

United States

The staff make the resort.

31 Jul 2025
This is my first time staying at a Sandals resort however I have stayed a multiple resorts in Jamaica before. I will start by saying of all the Jamaican resorts I’ve been to, this is the friendliest staff we have encountered. We are used to staff looking for tips whenever they help you however here there is no tipping and the staff are always willing to help. Location: The location of the hotel is a very short drive from the airport which is awesome compared to a long drive to Ocho Rios or Negril. The downside (for some) however means that it is on the flight path so you can hear planes landing and taking off. The reason I say downside for some is because my husband and I didn’t mind the plane noise and enjoyed watching the planes emerge above the resort. Beach: The beach is beautiful and is broken up into around 3/4 beaches. The water is clear and you can walk right in without needing water shoes. There are some coral spots so you can snorkel without having to get on a boat. If however you want to go out further to snorkel, the resort does offer hourly snorkel trips that are included as part of the all inclusive. Also, if snorkeling isn’t your thing then at 11:30 you can do the glass bottom boat trip that takes you out to the reef and you see the fish through the bottom of the boat. The guide for that trip was very formative and kept the boat ride fun and interactive. Pool: The swimming pools were a bit of a let down for us, they are very small with very limited sunbeds that get snapped up early in the morning and the sit with towels on them all day but no people. If swimming or lounging around the pool is your preference then this wouldn’t be the resort for you. On the topic of sun beds, around the pool wasn’t the only issue. The beds on the beach also had a similar issue with towels. There were limited beds that had shade from the very hot sun and the ones that did were taken early in the morning. Again, you would walk past at various parts of the day and the same sunbeds would be empty. Also the sunbeds in the shade were all reserved by butler rooms, so I’m not sure if it’s the butler reserving the beds or the individuals, but they would all have a towel and the blue cooler at the bed but no people. Food: There are a lot of restaurants to choose from, with the steak being the only place you need to reserve. We did try to reserve at the club desk and was told it is fully booked for our stay but they would try find something and to come back the next day to check. We did however book the Thai restaurant at the other sandals resort in Montego Bay. The next day my husband called to ask if we got a steak reservation and was told yes it’s 5pm on Friday. Meanwhile we already had the Thai booked for 6pm Friday. My husband pointed this out to them and they said o yes which one do you want to cancel. I’m not sure why they would think we would want 2 restaurants booked within an hour of each other for dinner. We did over hear other people have issues booking reservations with the club staff too. The food itself was average, my steak was over cooked at the steak house however my lobster was good. The noodles at Joes smelt good but we were underwhelmed by the taste. The pizza was not good! The fish in foil at jerk shack was the star of the show. Other things to note: - There is an app that tells you what is happening around the resort. We did notice that things would be advertised but not happen. - the airport shuttle is convenient however the last one to the airport is 1:15. Therefore if you have a late flight you will be waiting at the airport a long time. We ended up taking a taxi for $20, given our flight was not till 5:30 and the ride is only 5 minutes and we didn’t want to sit at the airport for 4 hours.

Tripadvisor Overview

Sandals Montego Bay is brimming with goodness. This resort embodies Caribbean all-inclusive excellence, earning the coveted title of ‘Jamaica’s Leading Resort’ for multiple years running. Get ready for days packed with adventure—this is where the swim-up bar concept first took off, a signature Sandals touch. Offering 7 standout restaurants, Sandals Montego Bay serves up authentic island flavors and irresistible indulgence. With the largest white sand beach on Jamaica’s north coast, you can soak up the scenery from your luxurious beachfront suite. Your stay here includes access to Sandals Resorts exchange privileges, giving you the chance to discover even more dining options and amenities at Sandals Royal Caribbean. For couples envisioning a dreamy wedding, look no further—the new wedding lounge boasts a beautifully appointed bridal suite, while the idyllic Overwater Chapel sets the stage for saying “I do”.

More Hotel Information

To take into account

  • Non-smoking establishment

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return