Ski Holidays
2 People, 1 room
»

Room 1

Adults
(18+)
2
Children
(0-17)
0
Children's ages at time of return
Add room
DONE
Total nights
View Holidays

Sandos Caracol Eco Resort All Inclusive

Riviera Maya, Mexico
4 out of 5
Approx hotel star rating
Based on 26522 reviews

Official Description

Sandos Caracol Eco Resort All Inclusive is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The hotels impeccable service exceeds every expectation to guarantee guests unlimited amounts of fun and relaxation. A great hotel whether guests are travelling with their family, significant other or friends.

Amenities

  • Aqua fit
  • Jet ski
  • Diving
  • Windsurfing
  • Sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Beach volleyball
  • Billiards
  • Tennis
  • Darts
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Massage

Room Prices & Availability

Rooms

Room Royal Elite Penthouse 2 Adults 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Room size (sqm) : 62
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 28
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 9

Junior Suite Standard

Bedroom : Double bed 131-150 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Cot on demand
  • Tea and coffee making facilities
  • Bathroom
  • Ironing set
  • Room size (sqm) : 62
  • Balcony
  • Smoke detector
  • Fan
  • Number of bedrooms : 1
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Room Royal Elite Penthouse 2 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Bathroom : 1
  • Number of bedrooms : 1
  • Room size (sqm) : 62
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Suite 2 Adults 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Wi-fi
  • Number of bedrooms : 1
  • Bathroom : 1
  • Room size (sqm) : 41
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Penthouse 1 Adult

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Terrace
  • Room size (sqm) : 62
  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite One Bedroom Suite 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Wi-fi
  • Bathroom : 1
  • Living room : 1
  • Room size (sqm) : 62
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 2 Adults 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 2

Double Select Club Deluxe 3 Adults, Adults Only +18

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 41
  • Bathroom : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Superior Room

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Number of bedrooms : 1
  • Wi-fi
  • Room size (sqm) : 62
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Royal Elite Penthouse 2 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 62
  • Bathroom : 1
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 1 Adult

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Number of bedrooms : 1
  • Room size (sqm) : 39
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Select Club Penthouse 2 Adults, Adults Only +18

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Bathroom : 1
  • Wi-fi
  • Living room : 1
  • Room size (sqm) : 62
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Penthouse 2 Adults 3 Children

Bedroom 2: Bunk beds (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 64
  • Bathroom : 1
  • Wi-fi
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Penthouse 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)
Bedroom 2: Bunk beds (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 64
  • Bathroom : 1
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 2 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Room size (sqm) : 28
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Family Room Eco Suite 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Wi-fi
  • Room size (sqm) : 41
  • Bathroom : 1
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Number of bedrooms : 1
  • Room size (sqm) : 28
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 2

Double Select Club Superior 1 Adult, Adults Only +18

Bedroom : Double bed 131-150 width (1 unit) or King-size bed 150-183 width (1 unit)

Facilities

  • Welcome pack
  • Ironing set
  • Alarm clock
  • Number of bedrooms : 1
  • Fan
  • Balcony
  • Bathroom
  • Room size (sqm) : 39
  • Tea and coffee making facilities
  • Wi-fi
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 2 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Bathroom : 1
  • Room size (sqm) : 30
  • Number of bedrooms : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite One Bedroom Suite 2 Adults

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Living room : 1
  • Wi-fi
  • Room size (sqm) : 62
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite One Bedroom Suite 3 Adults

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Bathroom : 1
  • Room size (sqm) : 62
  • Living room : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 2 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Room size (sqm) : 28
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 2 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Wi-fi
  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 1 Adult 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Number of bedrooms : 1
  • Room size (sqm) : 39
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 2 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 2

Double Select Club Superior 2 Adults, Adults Only +18

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Room size (sqm) : 39
  • Wi-fi
  • Living room : 1
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More
1 / 6

Suite Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Family Room Eco Penthouse 2 Adults 1 Child

Bedroom 2: Bunk beds (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Wi-fi
  • Bathroom : 1
  • Room size (sqm) : 64
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 1 Adult

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Bathroom : 1
  • Room size (sqm) : 39
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Select Club Penthouse 1 Adult, Adults Only +18

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Living room : 1
  • Room size (sqm) : 62
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 1 Adult 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Room size (sqm) : 30
  • Number of bedrooms : 1
  • Wi-fi
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Room size (sqm) : 30
  • Wi-fi
  • Bathroom : 1
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Penthouse 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Bathroom : 1
  • Wi-fi
  • Number of bedrooms : 1
  • Room size (sqm) : 62
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More
1 / 2

Double Select Club Deluxe 1 Adult, Adults Only +18

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Room size (sqm) : 41
  • Number of bedrooms : 1
  • Wi-fi
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Penthouse 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)
Bedroom 2: Bunk beds (1 unit)

Facilities

  • Number of bedrooms : 2
  • Wi-fi
  • Room size (sqm) : 64
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Double Select Club Deluxe 2 Adults, Adults Only +18

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Bathroom : 1
  • Room size (sqm) : 41
  • Number of bedrooms : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite One Bedroom Suite 2 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit)
Living room : Sofa bed (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 62
  • Bathroom : 1
  • Wi-fi
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Suite 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Room size (sqm) : 41
  • Wi-fi
  • Number of bedrooms : 1
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 2 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Room size (sqm) : 30
  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 39
  • Wi-fi
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Family Room Eco Penthouse 3 Adults 2 Children

Bedroom 2: Bunk beds (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Bathroom : 1
  • Wi-fi
  • Room size (sqm) : 64
  • Number of bedrooms : 2
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite Superior 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Wi-fi
  • Number of bedrooms : 1
  • Room size (sqm) : 39
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 1 Adult

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Number of bedrooms : 1
  • Wi-fi
  • Room size (sqm) : 30
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 2 Adults 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Room size (sqm) : 30
  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite One Bedroom Suite 1 Adult 1 Child

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Living room : 1
  • Room size (sqm) : 62
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Room Royal Elite One Bedroom Suite 2 Adults 2 Children

Living room : Sofa bed (1 unit)
Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Living room : 1
  • Room size (sqm) : 62
  • Number of bedrooms : 1
  • Wi-fi
  • Bathroom : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 1 Adult 1 Child

Bedroom : King-size bed 150-183 width (1 unit)

Facilities

  • Housekeeping
  • Cot on demand
  • Bathroom : 1
  • Number of bedrooms : 1
  • Extra beds on demand
  • Room size (sqm) : 28
  • Wake-up service
  • Balcony
  • Toiletries
* Some services shall be paid at the establishment
+ More

Room Royal Elite Penthouse 3 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Room size (sqm) : 62
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Suite 2 Adults 1 Child

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Wi-fi
  • Number of bedrooms : 1
  • Bathroom : 1
  • Room size (sqm) : 41
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Suite 3 Adults 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Bathroom : 1
  • Room size (sqm) : 41
  • Number of bedrooms : 1
  • Wi-fi
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Penthouse 2 Adults 2 Children

Bedroom 2: Bunk beds (1 unit)
Bedroom : King-size bed 150-183 width (1 unit) or Sofa bed (1 unit)

Facilities

  • Number of bedrooms : 2
  • Bathroom : 1
  • Wi-fi
  • Room size (sqm) : 64
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Standard 2 Adults 2 Children

Bedroom : King-size bed 150-183 width (1 unit) or Double bed 131-150 width (2 units)

Facilities

  • Room size (sqm) : 28
  • Bathroom : 1
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
* Some services shall be paid at the establishment
+ More

Family Room Eco Superior 3 Adults

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Number of bedrooms : 1
  • Bathroom : 1
  • Wi-fi
  • Room size (sqm) : 30
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Family Room Eco Suite 2 Adults 3 Children

Bedroom : King-size bed 150-183 width (1 unit) or Bunk beds (1 unit)

Facilities

  • Bathroom : 1
  • Room size (sqm) : 41
  • Wi-fi
  • Number of bedrooms : 1
  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
* Some services shall be paid at the establishment
+ More

Double Superior Pool View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Capacity 5

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe Garden View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Family Room Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Suite Pool View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Quadruple Superior

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Suite Premium

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Capacity 4

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Single Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior King Bed

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Garden View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Twin Two Double Beds

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Suite Garden View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Suite King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Deluxe King Bed

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Suite One Bedroom

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Economy

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Superior

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Single Economy

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Penthouse

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Two Beds

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Club Superior

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Club

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double King Bed One Bedroom

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Or Twin Deluxe

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Capacity 5

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Superior King Bed

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Two Beds

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Single Deluxe Garden View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Single Deluxe

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Suite Superior

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Capacity 4

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Capacity 5

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Double Luxury

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Deluxe

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room Standard

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Junior Suite Two Beds

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Quadruple Two Queen Beds

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Room King Size Bed

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Twin Deluxe Two Queen Beds

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Family Room Superior Garden View

Facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe
* Some services shall be paid at the establishment
+ More

Statistics & Profile

  • Year of construction : 1998
  • Year of most recent renovation : 2011
  • Total number of rooms : 954
  • Number of floors (main building) : 3
  • Single rooms : 320
  • Double rooms : 350
  • Junior suites : 90
  • Suites : 20
  • Villas : 78
  • Disability-friendly rooms : 8

Sandos Caracol Eco Resort All Inclusive is booked in hotel categories: Business hotels, Beach hotels, Green Hotel, Hotels with spa, Sport hotels and Family hotels.

Facilities

Most popular facilities

Amenities and services

  • Wheelchair-accessible
  • Car park*
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00
  • Wi-fi*
  • Car hire*
  • Secure parking
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Medical service*
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Clothes dryer
  • Bikes available

Activities

  • Aqua fit
  • Jet ski*
  • Diving
  • Windsurfing
  • Sailing
  • Canoeing
  • Table tennis
  • Aerobics
  • Fitness
  • Basketball
  • Beach volleyball
  • Billiards
  • Tennis
  • Darts

Health and beauty

  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Massage*
  • Spa treatments
  • Hairdressing salon
  • Beauty salon*
  • Spa centre

Business

  • Conference room : 1
  • Meeting room

Restaurant service

  • Café
  • Bar
  • Restaurant : 9
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Swim-up bar
  • Air conditioning in Restaurant

Entertainment

  • Outdoor freshwater pool : 3
  • Children’s swimming area : 1
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Nightclub
* Some services shall be paid at the establishment

Popular Room facilities

  • Shower
  • Hairdryer
  • Direct dial telephone
  • TV
  • Cable TV
  • Minibar
  • Centrally regulated air conditioning
  • Individually adjustable air conditioning
  • Individually adjustable heating
  • Safe

Meals

  • Breakfast buffet
  • Buffet dinner
  • À la carte dinner
  • All inclusive
  • Vegetarian meal
  • Snacks

Tripadvisor Reviews

Tripadvisor traveller rating

26522 reviews

Traveller rating

Excellent
15036
Very good
6222
Average
2579
Poor
1308
Terrible
1377

Rating summary

Location4.2
Sleep Quality4.1
Rooms3.9
Service4.2
Value4.0
Cleanliness4.3

Recent Tripadvisor reviews

328annamaria

Manchester, Greater Manchester, England

Decent stay

31 Jul 2025
We stayed at the hotel for 7 nights. I would describe it more as a 3-star hotel rather than a 5-star. Surprisingly, when I checked Google reviews, it had a 4.7 rating. During our stay, I realized how this rating is achieved. For example, the hotel offers some free activities, such as a 10-15 minute boat ride or swimming in the cenote. Employees provide QR codes for guests to rate their experience. Initially, I thought these codes were just for the activities themselves, but I later understood they apply to the entire resort. The hotel seems more suitable for families with kids rather than couples. It has a large territory, perfect for walking, with plenty of nature: monkeys, coatis, and birds. However, the adult area near the swimming pool often doesn’t look very presentable due to a lack of regular cleaning — it seems that cleaning is done roughly once every four days. Falling leaves and fruit from the trees can stay on the ground for days, creating an unpleasant smell over time. In the mornings before 8 a.m., a person with a loud blower machine starts cleaning the sunbeds by sweeping leaves onto the floor, which could be done more efficiently and eco-friendly with a brush. They could also clean bird droppings. What we liked: • The entertainment, especially yoga classes — fantastic! • The pool and aqua gym — very good. • Evening shows such as the white party, fire ceremony, MJ show, and circus — all amazing. • Beach club for adults with sunbeds and snacks -outstanding. • Free kayaks available. What we didn’t like: -Check-in can take up to 1.5 hours, with only two receptionists at the desk and long queues on a daily basis. -The Guest experience service was quite pushy, constantly trying to persuade us to join a tour that lasts at least 1.5 hours (likely longer). They attempted to sign us up for their Royal Elite Club, which offers a separate part of the resort, an infinity pool, upgraded rooms near the beach. You are getting a free dinner with lobster or a massage, if you do the tour, they say even if you do not sign up. While this might be a good option for some, we chose not to waste our time on it. However, we were repeatedly approached by representatives, received two - three calls to our room, and were asked to meet with guest services at specific times. Plus 2 times was left tags on the room door with same information, which felt too pushy. -The smoothies near the swimming pool were made with syrup, despite presenting as a fresh from fruits. For example, they added 1-2 strawberries and strawberry syrup. We understand it was made to save time; however, it was less healthy than expected. -The beach has many rocks and a very long, shallow shoreline, making walking in the water almost impossible. Not too many people are on the beach; most prefer to stay in the pools. Improvements needed: • The hotel requires refurbishment in many areas, as it looks dated. • The buffet layout is inconvenient — food is served in a single line, causing queues. Other hotels often arrange buffets in a square layout, making it easier to see and access food quickly. • The baking trays used for presenting food look old. • The food tends to be too oily overall, which may not suit everyone’s preferences, especially if you’re trying to avoid fried foods. Overall, the stay was decent, but some aspects could definitely be improved to enhance the guest experience.

Tripadvisor Overview

Welcome to Sandos Caracol Eco Resort, your “home away from home” in the Riviera Maya. The giant water park, world-class entertainment, and the beautiful beach location Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Riviera Maya for both families and adults. Here at Sandos Caracol we aim to make your stay as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. We have lots of exciting accommodation options to suit the needs of all travelers looking for an unforgettable Riviera Maya all-inclusive vacation. Take your pick from fully furnished spacious villas, to family friendly room options including standard rooms and chic penthouse suites with an ocean view. There is also an adult's only section which includes adult’s only facilities and exclusive areas. Whether you want to enjoy breakfast next to the pool, or lunch by the beach with views of the Caribbean Sea, you’ll find everything

More Hotel Information

To take into account

  • Deposit on arrival
  • Identification card at arrival

Cards accepted

  • American Express
  • MasterCard
  • Visa

Room

Adults
(18+)
1
Children
(0-17)
0
Children's ages at time of return